We've used Jays towing a few times now. This last time it was for our truck that had some…read moremechanical problems on the highway in between edmonton and leduc. They were quick to respond to our call and got our truck towed ata reasonable price for the distance that they had to do it. Jared was very polite and answered the questions we still had about the service. Each time we have used this company we have been impressed and happy with the service

Great response from the company with friendly and on time service by Jared. Would use again when…read moreneeded.

Phone number on the website is incorrect. When I clicked on the email link a different email popped…read moreup than what was listed on the website.

I called this tow truck company then they didn't call me saying anyone was coming so they…read moredisrespectly knock on my door but that time I already called another tow truck company they didn't give me any notice of them coming then they get they are so rude being so disrespectful and at the end of the day they made me pay them 40 but was trying to make me pay a 100 for nothing if I was you I would not consider calling this tow truck company they are rude

We couldn't wait for 30 plus hours for roadside assistance. Called these guys and had service…read morewithin 30 minutes. Sent my receipt in for reimbursement, no problem.

Great staff Best price in the city…read moreDown to earth Very skilled drivers Will only be using this company in the future I highly recommend Thank you guys very much

Excellent service from my initial call to the delivery of my Chevy Avalanche. Not only is the price…read moreon point, but the cost for my peace of mind - priceless. Shout out to Teagan for being one of the best drivers!!!

This Company needs to be investigated as soon as possible…read more Without exaggeration, Cliffs Towing is the predatory, coercive and dishonest business that I have ever encountered in Edmonton. My car was towed 12km and what ensued was just a show of unethical conduct that each driver in Edmonton must be aware of. A tow of 12 km costs 399.93 and that is outrageous. A tow that distance would cost market rate, which is between $150-200, and Cliffs charged it twice with false charges such as, fuel surcharge, gate fee, payout fee among others. All this is not like the normal towing expenses. They charged me $70 on a single day of storage yet my car was in their lot taken less than 5 hours. This in itself is a big pointer of predatory billing. They attempted to hold my invoice till I paid. In my request to be given the itemized invoice, prior to money payment (like any other business would offer), the employee refused and insisted I pay first. This is entirely the opposite - you cannot be agreeing to charges you had not even seen. It is a textbook violation of consumer-rights. They compelled me to pay prior to me being authorized to sign the invoice. This is among the greyest things that a firm can engage in. They insisted on my cash upfront and then only after they took my cash did they push a signature page at me. There is no legitimate business that carries out in this manner. They knowingly did not allow me to check or accept the charges before they were paid. They were not ready to give me an opportunity to challenge the charges and threatened to retain my car until I paid. This amounts to force and illegal seizure of property. Their invoice is even intentionally bewildered. They show an uncertain range of 0-15 miles rather than the real 12km, which enables them to inflate the bill with false mileages. This is not an accidental act of obfuscation. Zero professionalism. Zero transparency. Zero integrity. All that concerns this experience is aligned to the very activity of behavior that is emphasized in the recent studies on towing fraud in Alberta. The high charges, the denying of documentation, the eviction of payment prior to signing, it is all indicative of a company that does not have an accountable approach to its operations. I have already lodged official complaints with Service Alberta and Edmonton Police and I highly recommend doing the same to any other person who transacts with Cliffs Towing. Their whole business is predatory towing in books. Do not trust this company. Document everything. And when your car happens here be ready to fight.

Cliffs towed car to clean apartment underground parking. Owner of car had passed away unknown in…read moreher apartment a few days before towing and when body was found by police, car had already been towed. We went to Cliffs with death certificate and they refused to release vehicle unless we paid a huge towing fee which went up daily. They were absolutely impossible to deal with and we ended up having to leave the perfectly viable vehicle there as no funds were available to release it. We were all very distressed with our loss and had no energies to continue the fight with Cliffs. They were totally heartless and unsympathetic to us and her 24 year old daughter left motherless.

After having a collision it was a tramic time. my cat needed towing and a short Chris from Tubor…read moretowing came to tow my car to the body shop. Chris was very easy to talk to and me feel everything was going to be ok. Again Thai you ever so much to Tubor towing and to Chris

AMA needed 96 hours to get a tow truck to me. Tuber rowing only needed an hour and a half, their…read moredispatcher was incredibly pleasant and friendly and the driver, Darcy, was great to deal with as well!

amazing work. the young gentleman who came to pickup my car was extremely professional. they were…read moredecently fast and fair price. unbelievably happy with the young fellow running the truck though, most 40 y/o have HALF the respect and experiance. well done.

Dean is an amazingly kind, caring, and knowledgeable person. After towing my 21 year old truck to…read morethe auto repair shop, he determined the main issue and saved this senior money on diagnostics.

Great response time. Very professional. Highly recommend Therock towing service…read more Will refer and use this towing company again.

From the owner: Our customers safety is always our priority. And we are…read moreready to serve.