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    Milestone Towing

    5.0 (1 review)
    Open Open 24 hours

    Services - Milestone Towing

    Junk vehicle removal

    Winch-out service

    Vehicle towing

    Milestone Towing Photos

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    7 years ago

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    Replaced my alternator with a "new" faulty alternator. Promised me it had a warranty when it was…read moreinstalled and that he would swap it out himself if it didn't work. That was 6 months ago, he did not swap out the alternator, I went to another mechanic to do it, and he has been unable to fulfil the warranty so I am out $1000. He is now tryng to ghost me to avoid fulfilling the warranty.​ Edit in response to the answer: The only time you contact me is when I hassle you to respond. You have not proactively contacted me once, I feel like I'm babysitting you. It has been 6 months since the alternator was replaced, this is not a reasonable timeline to have a warranty fulfilled. If you bought a faulty part from a shady company that would not fulfill the warrant and sold it me to as a new part with full warranty that is not my fault. At this point you should be refunding me the cost and keeping the warranty whenever you get to it.

    I made arrangements to have someone come out for a simple repair on my motorcycle at a mutually…read moreconvenient time. No one showed up. I contacted them and was given an excuse for the No show and set up a second appointment. Again, no show. Again I contacted them, was given another excuse and another appointment time; and again, no show. So, 3 appointments made, 3 no shows. I initiated all contacts, was given no apology and am still awaiting another callback. I question, does this outfit really even exist, or was I communicating with an AI bot?

    Cliffs Towing - Friends car stuck in ice.

    Cliffs Towing

    (28 reviews)

    This Company needs to be investigated as soon as possible…read more Without exaggeration, Cliffs Towing is the predatory, coercive and dishonest business that I have ever encountered in Edmonton. My car was towed 12km and what ensued was just a show of unethical conduct that each driver in Edmonton must be aware of. A tow of 12 km costs 399.93 and that is outrageous. A tow that distance would cost market rate, which is between $150-200, and Cliffs charged it twice with false charges such as, fuel surcharge, gate fee, payout fee among others. All this is not like the normal towing expenses. They charged me $70 on a single day of storage yet my car was in their lot taken less than 5 hours. This in itself is a big pointer of predatory billing. They attempted to hold my invoice till I paid. In my request to be given the itemized invoice, prior to money payment (like any other business would offer), the employee refused and insisted I pay first. This is entirely the opposite - you cannot be agreeing to charges you had not even seen. It is a textbook violation of consumer-rights. They compelled me to pay prior to me being authorized to sign the invoice. This is among the greyest things that a firm can engage in. They insisted on my cash upfront and then only after they took my cash did they push a signature page at me. There is no legitimate business that carries out in this manner. They knowingly did not allow me to check or accept the charges before they were paid. They were not ready to give me an opportunity to challenge the charges and threatened to retain my car until I paid. This amounts to force and illegal seizure of property. Their invoice is even intentionally bewildered. They show an uncertain range of 0-15 miles rather than the real 12km, which enables them to inflate the bill with false mileages. This is not an accidental act of obfuscation. Zero professionalism. Zero transparency. Zero integrity. All that concerns this experience is aligned to the very activity of behavior that is emphasized in the recent studies on towing fraud in Alberta. The high charges, the denying of documentation, the eviction of payment prior to signing, it is all indicative of a company that does not have an accountable approach to its operations. I have already lodged official complaints with Service Alberta and Edmonton Police and I highly recommend doing the same to any other person who transacts with Cliffs Towing. Their whole business is predatory towing in books. Do not trust this company. Document everything. And when your car happens here be ready to fight.

    Cliffs towed car to clean apartment underground parking. Owner of car had passed away unknown in…read moreher apartment a few days before towing and when body was found by police, car had already been towed. We went to Cliffs with death certificate and they refused to release vehicle unless we paid a huge towing fee which went up daily. They were absolutely impossible to deal with and we ended up having to leave the perfectly viable vehicle there as no funds were available to release it. We were all very distressed with our loss and had no energies to continue the fight with Cliffs. They were totally heartless and unsympathetic to us and her 24 year old daughter left motherless.

    Milestone Towing - towing - Updated May 2026

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