Super fast and friendly service. I exchanged for Japanese yen with no issues. I'd recommend it…read moreover VBCE.

Went in to get some US cash for an upcoming trip. It's a very small space right on Granville near…read moreRobson, beside the Burger King. Walked right in, no waiting. Did the exchange quickly. However, what keeps this from being 5 stars is a rather cold and unfriendly welcome. The woman behind the counter did the exchange but showed no friendliness. Also, although I checked the rate on their website before I went in, I got less than the rate quoted. I know exchange rates fluctuate but this was a very rapid drop. Also, the owner was there and walked right past us as we were leaving, but instead of acknowledging us in any way, he averted his eyes and looked at the floor. Is it just too much effort to look at your customers and say "Thanks for coming in," or similar or even just a friendly smile? We felt completely unwelcome and will go elsewhere for future currency exchanges. How you treat your customers DOES matter.

Kingmark has been my go-to for Asia currencies, as they know their clientel, and it usually is…read moreChinese, and if you are coming here, they seem to have all the Asian currencies stacked, and with a slightly better rate than the other foreign exchanges, and way better than your bank. Yes, this place is at Crystal mall, but the access is on the outside of the mall on the Kingsway side, and it's a very secure place, you enter a door, where it is locked, and they are watching you, then you hear a buzzer to get to the next location which is to change your money. I have never had a bad experience here, and their hours of operation are really good, just don't come on Sunday cause you won't get anything.

I found a better exchange rate with Vancouver Boullion and exchange still a solid offeringread more

I find the rates here quite competitive, especially for USD…read more I prefer to come here rather than the popular VBC inside metrotown. The line is shorter here and there is street parking right outside. Quite convenient if you drive and there is a parking spot available. I also like the fact you can do e-transfer or debit card transaction without extra fees. Much safer than carrying large sum of cash for changing currencies. Recommended!

Very fast service - no service fee!read more

This currency exchange house offers the best rates around at their convenient downtown location…read more I've called around and it beat 3 other places, including my bank. If the line appears wickedly long at first, not to worry - it moves fast. The agents provide expedient service, and they're always cheerful, happy to answer questions, and generally wish you a good trip in (destination of choice). As others have mentioned, ask for the preferred rate for best results.

This is my to go place for exchange currency. Very friendly and fast service as usual…read more They always ask what kind of bill do I want. It's better to research what for do you spend money in that foreign country. For example, nomally I don't carry big bill in Canada but in Japan, they prefer cash. So I order ¥5000 and ¥10000 bill mix (it like $50 bill and $100 bill)

I had to wait about 10 min and service was great like one in downtown…read more There were several notifications about low inventory in advance.

Great rates when I compared their exchange a few years ago to a couple of banks and another…read morecurrency exchange place. Can't say I've done a comparison since, but judging by the long line ups, I would assume they are still the best for your foreign currency needs. They carry EVERYTHING. Just call beforehand and check that they have enough in stock if you're needing some of the less popular currency. They are also super helpful and can either order you more or direct you to one of the other branches that will have what you need. This is also one of the better locations because it's easy to find parking. My only issue was that I wish their hours were a bit longer.

This is a family owned and operated business with very friendly service. I feel it mostly caters…read moreto immigrants who have known the place for a while and come here often. The exchange rate is consistently fair (not far from the spot rate on the internet) with no extra charges and always better than the rates I've seen advertised at banks, so they have earned my repeat business. Its a bit out of the way for me, but I still find it worth it to come here to get more CAD for my USD.

Came here as it was within walking distance of the hotel to get some Canadian currency. It is a…read moresmall space once you get inside with a chair. Staff are behind the window and it has a tray similar to ones at a gas station where you put the cash in the tray under the divider, they take it, ask what you want and then give it back. I did not check the rates I just googled best currency exchange and this was one of 2 places that popped up. For $10 USD I got $12.50 in CAD. I asked to get some loonies and loonies and they accommodated that request as the money was to be a souvenir for my 9 year old on their first international trip. Staff were friendly, efficient and polite. If I needed to exchange money in the area again I would come here.

Don't have the currency I needed, I'm sure they are good if you need basic stuff…read more They were nice in the phone though.

Good service! Fast and affordable! Convenient and courteous. Easy to find and quick to enter. Could…read moreuse more parking

Best exchange rate around ! Professional, friendly and courteous! I will go there again. Thank you!read more