I've been buying quite a lot of silver from their Surrey BC branch but when I sold most of them…read moreback today, they pulled a fast one on me. For some of the 1 oz Maples and other non-Maples, I was offered less than the advertised buyback price, even though when I bought them a few months ago from the same business, they charged me the same selling price regardless of whether they were Maples or not. More specifically, they bought them back at the US 1 oz round price, which was less than the Maple price. Disgusting sleight of hand antic by VBCE.

Stopped by to exchange some USD for CAD. The line stretched a bit outside, but the wait wasn't…read morebad--about 20 minutes. They could probably use an extra staff member or two, though one teller was tied up with a customer arguing about using his wife's ID. My own exchange was quick and easy. I'd definitely use them again--wait times are about the same as the Burnaby branch, and their USDCAD rates are the best I've found anywhere.

I am a long time customer with Happy Currency Exchange…read more I went to the Richmond location to do a money transfer. I was in the middle of transaction. A middle-aged woman who served me suddenly left and served with another client for money exchange. I waited for her about 10 minutes....I told her you should let me finish my case first then next. but she said "I shouldn't come here anymore because I didn't like the way she did." And she told me to find another agency! She told me again don't come back! At that time there was not any customers and that she was very disrespectful to me! It is a real bad customer service!

Very good rates and no minimum amount, perfect for getting rid of CAD at end of your trip…read more Airports and hotels will charge much more. For example today I paid around 1.31 CAD per USD. The spot rate is 1.3, so really close. The airport one ICE wants to charge $1.35 right now and has $40 minimum. My hotel is probably 1.4 - their buy rate was 1.2 so I assume sell is equally high. The lady who helped me was friendly and inside was clean and air conditioned (a surprisingly rare thing here). Please note that the location on Yelp is wrong. They are no longer located on number 3 road. They are located in the Wal Mart plaza a little east of their old location. I have submitted this change to Yelp.

We went this place on Sunday and wanted to exchange some Canadian dollars. However, the lady told…read moreus they don't accept any US dollars without any reason. Super disappointed. Please avoid this place.

Web site down. Phone - no reply for several days…read more Out of business? What else to say... Nothing matter when a customer can not contact a business.

Went here on a weekend and the rate was competitive. I recommend this place. The staff was friendly…read moretoo

I know, Yelp is so yesterday. But Everforex somehow is able to delete all the negative reviews from…read moreGoogle Reviews (Maps). For the most part the glowing reviews are from those who have a few reviews to their credit. As far as this FX goes, they rarely have the currency you need in stock. They shuttered most of the locations in the region and only have one now in Richmond which moved from the VanCity building to a new one on Cook and No. 3 Road. Also, their online currency trading system is very sketchy. Few financial institutions allow to use them unlike VBCE and others. If you're lucky enough to get cash on-hand, they do offer some of the best rates but that's not enough reason to use them (again).

They have the best rates in town but their service and procedures are absurd. They overcomplicate…read moreeven the most basic and simple transaction compared to other exchange houses. If you value your time and don't mind a little worse exchange rate head across the street to VBE or many other different currency exchange places within walking distance. These guys are as pathetic as they come.

I had to wait about 10 min and service was great like one in downtown…read more There were several notifications about low inventory in advance.

Great rates when I compared their exchange a few years ago to a couple of banks and another…read morecurrency exchange place. Can't say I've done a comparison since, but judging by the long line ups, I would assume they are still the best for your foreign currency needs. They carry EVERYTHING. Just call beforehand and check that they have enough in stock if you're needing some of the less popular currency. They are also super helpful and can either order you more or direct you to one of the other branches that will have what you need. This is also one of the better locations because it's easy to find parking. My only issue was that I wish their hours were a bit longer.

Total rip off. I exchange my $900 for only 1050 cad. They have so much fee. Don't come here they…read more scamed people

My home trust VISA charges me an exchange rate for Euros at 1.467 $CDN…read more MY TD VISA charges me an exchange rate of 1.506 $CDN The ICE Currency exchange kiosk at YVR charged me, for cash, 1.668 $ CDN (PLUS a transaction fee). WHAT A RIP OFF!!! Their online rates are "ok", but the unadvertised kiosk rates are a scam. BEWARE! DO NOT EXCHANGE CASH HERE!