Spot On! Miles solved all of my technology problems! I had 8 different issues that I had and did…read moreso in a respectful (I am not a techie!) and efficiently. Some of my issues were simple (synching up passwords) and others were more complex and he just dove right in and solved them! I will use Miles again!

The gentlemen working here seem very kind and knowledgeable. I hate to write a bad review but they…read moreessentially broke my $600 laptop. I brought in my laptop for a simple case/hinge repair. Everything still worked, the case was just cracked from overuse (no, I never dropped it). I paid them $200 for the parts and labor, and the laptop looked good when they handed it back to me. Unfortunately, I brought it home and noticed that the screen wouldn't turn on. I feel stupid for not turning it on in-store, but why would I assume I needed to? I brought it back in to them the next day and told them about the issue. They kept asking if I'd dropped it. They looked it over and admitted that they must have displaced something (broken it) during the case repair. I was under the impression that they wanted to make it right, so I was flexible and forgiving. To cut a very very long story short, I ended up driving back and forth to this place a total of nine times for a variety of reasons (they ordered the wrong part, the part was "dead on arrival," they were out of office for hours at a time, etc). In the end, they told me that more expensive parts would need replacing (i.e. I might as well buy a new computer). They did not offer to fix it or refund me. I was so frustrated I just walked out. Wish I had stood my ground and at least asked for a refund on the case. TLDR: my laptop worked before they touched it, and now it doesn't. Now I'm out $200 and I'm stuck with a broken laptop. Tech Doctor: if you'd still like to make this right with me, please reach out.

Todd replaced my laptop keyboard and battery. He did it perfectly, the laptop looks and works like…read morenew now, and I can definitely get another year out of it. Very friendly and polite service. He also completed the work ahead of the timeframe promised, and at a very reasonable price, which was quoted ahead of time. The shop is at a very convenient location right off I-20, very easy to reach from both Hideaway and Lindale.

My PC screen was totally messed up and I called the first computer repair number I could find. The…read moreowner answered but was out of town taking care of a sick relative. Yet he still stayed on the line and worked with me until he made the screen work perfectly! He was so kind and walked me through the steps carefully and clearly. computer is old! He got it back to normal, and there is no question that I will use company again!!!

We had a blue screen issue, and found out that our past computer repair store was closed. We looked…read moreup PC Tyler and call them. They were able to troubleshoot our problem, remotely. We normally took our computers into the shop, no more. They instructed us on how to fix the issue and were very prompt and with great instructions. The problem was fixed that day, no waiting for weeks to have the computer fixed as in the past. They also have expertise to help you over the phone as they did with us or log into your computer and fix it remotely. We have 6 computers, both desktops and laptops and they have helped us on several issues. Extremely responsive and have solved all issues. Great to work with and we can't to thank you enough for your quick and responsive support.

I am not from here so had to just put search the internet under phone repair. When I saw 5 Star…read morecell repair high marks I felt certain Marc would help and I'm glad I was right. He was busy and was willing to help by fixing my phone within an hour. It's nice to know there are still honest, great people in this world. He charged a fair price and DID NOT try to upsell me on anything. Highly recommend for any repair needs.

If I could give zero stars I would…read more DO NOT WASTE YOUR MONEY HERE. I paid this business $300 to replace my iPhone 17 screen, and it was a complete disaster. The first screen didn't even work, so I had to go back and have it replaced again. Just FOUR WEEKS later, the second screen literally popped off my phone while I was on vacation. I had no choice but to go to Apple and pay another $400 for a proper repair. Apple told me it was one of the worst screens they had ever seen. I'm now out $700 because this repair was done so poorly. When I called the owner to ask for a refund, instead of taking responsibility for his work, he started YELLING and CURSING at me. Absolutely unprofessional and unacceptable customer service. $700 later, I learned the hard way to go straight to Apple. Save yourself the money, stress, and headache. I would never recommend this business to anyone.

Rave! This is a long review but it is worth the read…read more I went into the Smartphone ER (Broadway location) on September 9th to get my S22 Ultra's screen replaced. The repair was done within an hour. Long story short, shortly after I realized that there was an issue with my front facing camera. This issue didn't exist prior to me going into the repair shop, because I used the camera not even an hour before. I instantly was concerned, because I'm a content creator on multiple platforms and on multiple subjects. This is part of my income. In a few weeks (from that day) I was start a well waited for blog and highly requested videos/pictures on a trip overseas, so the cameras on my phone are extremely important. The cameras are the main reason that I even purchased the phone, because toting around heavy cameras equipped was getting tiring. Anywho. I take the phone back into the shop the next morning and let them know about the issue with the camera. The guy takes a look at it and thinks it's an easy repair and says maybe a piece of film was left on the inside. I go and wait an hour for the camera solution. Skipping ahead again, we find out that the camera has to be replaced. I am told a 5 day time frame for the order and repair. I wait the 5 days and didn't hear anything, so I called the shop. I was very concerned after I told that they could not find the part at any of their vendors, and then told that it may take 2 months to get the the part. Skipping ahead again, Sam (the owner) calls me and he is very aware of my concerns and tells me a few things that he has planned, but unfortunately I'm on a time limit. I asked if I find someone else to fix the camera, if he would take care of the invoice. Sam agreed. I called everywhere and even went to AT&T and called Samsung and was told by several people that the camera was not repairable and that I would need a new phone. This really bothered me. After talking to Sam about this he gathered his whole team to get a solution. Sam's tech and sales man told me that they would be able to repair it. I had my doubts, because Samsung makes the phone and said it was irreparable, but I could tell that these guys were pretty confident. As a team, they came up with a plan to get the part as fast as possible. Today is September 19th. I go into the shop and give my phone to Moody. I've already talked to Sam and his sales guy. The sales guy (I forgot his name but he is awesome), assures me that they will take their time and fix the issue. By the time that I dropped the phone and returned back home (no more than 30 minutes), my phone was fixed. I am beyond pleased with the services that Sam and his team provided for me, despite the whole accident. Things are prone to go wrong, but Sam and his team did everything to make things right and THAT IS WHAT MATTERS. They were just as concerned about my phone and situation as I was. Not only that, they fixed a phone that even the manufacturer deemed irreparable!!! Sam and his whole team recieves a 5 STAR review from me and my husband. They were professional, honorable, and beyond sincere. They assured me the whole time that my happiness as a customer was very important to them. Thank you Sam and thanks to the rest of your team!!!!!!! You guys rock!!!

Did a great job fixing the charging port on my old android. Replaced it in 30 minutes. Awesome job!read more

These guys have great customer service on top of great prices. I had an issue and they resolved it…read morethe same day.

I have a desktop that stopped getting power. Another computer shop told me it could not be repaired…read moreunless I wanted to spend close to $1000, and Charlie at the Clone Shop fixed it for the cost of a motherboard, $100, plus $100 in labor fees. Also, Charlie is pleasant and friendly and easy to talk to. Highly recommend The Clone Shop.

249 for a ipad screen repair from a third party is ridiculous when Apple charges the same priceread more

Phone repair pro always provides the best phone repair, whether it's replacing a cracked screen,…read morereplacing a battery or just replacing a screen protector. You can always count on the best customer service and a great team.

My IPhone 7 Plus had a cracked screen. Took it in and was out inside an hour. 5 starsread more