Another save by Straight Shooter. A shower head was double threaded and leaking. They came out,…read morediagnosed, got new shower head to match and replaced pipe with threads. All in the same morning. Excellent work!

$410 for less than 1 hour to replace a broken garbage disposal unit that we supplied. Before the…read moretechnician arrived, we took everything out from under the sink to make the installation go smoother. Spoke with Steve (the owner) today. He was most cordial and apologetic for the manner in which the bill for our service was handled. We discussed their rates and I was offered a partial refund, which I accepted. Imagine my surprise when I arrived at their offices to pick up the check, Steve insisted on a full refund, apologized again and indicated the technician was new at the time of service and has since learned the proper way to do business per their company policy. Suffice to say, I will contact them again for any further plumbing needs.

I had a backed up sewer line. Like anyone hiring a plumber right now I was worried about time and…read morecost. I called. A professional woman answered and gave me hourly quotes for the lines they service and told me I'd have someone by midday. Within 2hrs Chris appeared. He fixed my problem. He saw another issue I may want to address and gave me the option of doing it myself or him doing it with a cost in the same breath. I really respected the upfront pricing. He managed to complete all of the work in an hour. I was provided updates, answers to my questions and a summary at the end before paying. I plan get root maintenance set up with them as soon as possible and would recommend this company. Because Covid: Chris arrived with a mask on properly and in fresh disposable gloves. He changed his gloves after working and before handling my payment. He cleaned my card and the pen before and after we each held them.

Excellent and transparent service! The Drain Specialists quickly sent a service technician after I…read morecalled them to report a problem with my drain. The technician was friendly and professional and he solved the problem fairly quickly. I was charged a reasonable amount that matched what their initial estimates were when I first called them. Would definitely recommend!

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Last August/September I called Shaw Plumbing for a water heater estimate. The technician told me my…read moreunit was 30 years old, unsafe to keep using, and needed immediate replacement -- then quoted $5,000 for a 50-gallon tank plus labor, despite the fact that I live alone and have no need for that size. I got a second opinion today (took me a while) before agreeing to anything. My new plumber found the unit was actually 13 years old and functioning fine -- no replacement necessary. In other words, everything I was told to justify a $5,000 job was false. I'll let readers draw their own conclusions about what happened here. What I do know is: get a second opinion before you sign anything with this company, especially if you're being told something needs to be replaced "ASAP." Feels like elder abuse and / or gender discrimination to me.

Valerie was my tech today and from the opening of the door and Bjorn, my pittie jumping up to give…read moreher kisses, she was awesome! Super friendly and knowledgeable. If I asked she answered! It would be nice if everyone enjoyed their trade! Kudos Platinum "Plus"

I don't even know how many stars to give. I should have waited for more quotes. Anthony was nice…read moreand professional - but I was swindled in price. My mom unexpectedly had to move in with me and is terminally ill. The home isn't vented properly and the gas stove/oven was causing air quality issues for her. $300 to cap off a kitchen gas line. Literally pulled out range, capped it, pushed it back. It took less than 10 minutes. It was initially higher but I got a "previous" customer discount of $50. I had to get it capped for an appliance change & before it was delivered. Now that other places are responding (after the work is complete and paid for - I paid $150 - $200 more than I should have). They have it listed as base cost for repair. It wasn't a repair. Ouch! If I weren't in a hurry to provide better indoor quality air to my mom by switching out the range- I would have waited to have more quotes. I definitely would have picked someone else so money was more directed to taking care of my terminally ill mom. Lesson learned.

Yo, Taylor pulled up on the scene like he just hopped outta a lowrider in South Central with a…read moretoolbox full of platinum hits. We had a unit colder than a diss track--no hot water, tenants lookin' stressed, vibes all bad. My man took one look at the situation and said, "Say less." No cap, he went straight to work. No duckin', no weavin', just straight bars and pipe wizardry. Before long, the water heater was back droppin' heat harder than a summer block party. Taylor got that real get-it-done energy. Dude treats plumbing problems like rap battles--he shows up, handles the competition, and leaves with the W. His confidence is smoother than a G-funk bass line, and his work is tighter than a freshly laid beat. If plumbers had mixtapes, I'd be bumpin' "Hot Water Chronicles Vol. 1" all summer long. Much love to Taylor for keeping the hot water flowing and the residents from taking ice-bucket showers. Homie earned every one of these five stars. Straight fire. Would book again.

Easy to make appointment, Edward Baca was there right on time, totally friendly, my plumbing issues…read morewere fixed at a fair price. Easy. I will definitely use this company again.

Dan our plumber was very courteous and knowledgeable. He listened to me and our concerns…read more Explained everything in words I could understand. He did everything he could to keep costs down. We've had Mainstream out three times over the last few years ( after the techician spent a good amount of time looking for ways to upcharge us. And they dont honor their maintenance contract!) costing thousands of dollars at very high interest rate! With Action I was at ease the moment he walked through the door. He even offered a senior discount! Much appreciated! If you need a plumber. Call ACTION PLUMBING!

Great people at action drain. My technicians were very professional and thorough. Sam was always…read morecommunicating any issues or ideas he had to help my specific situation. They were fast and repaired the leak within hours. Price was much lower than another company we had look at the leak and so was a no brainer to go with action just based on that and the impeccable service they provide every time!

My well pump went out on a Sunday night and I called Monday morning. They were able to come out…read moreand see what was wrong and by middle of the day on Tuesday they had everything replaced and repaired. Jeremiah did a great job. They were both friendly and very well trained and explained the whole time what they were doing, what parts they were being replaced and how to maintain it afterwards. I highly recommend them for any service you might need on your well.

Dave M. Outstanding service for my well repair on Friday…read moreevening. Zack when above and beyond to help solve the problem on the phone before sending out a crew to repair the electrical problem. Response outstanding, People on site great job!

A guy came out and looked at the Toilet and the flushing problem. He said that the toilet was very…read moreold and would need to be replaced. He quoted $1,000 to install a new one. That was ridiculous, toilets seldom go "bad", it is the fill and dump valves that need to be replaced. I fixed the flapper valve assembly myself for about $12. I hate to say this but it appears that there is something going on in the plumbing repair business where they are charging extremely high prices. You can call a few of them and they will all quote the same ridiculous price for a repair.

Hands down the best! Honest and less expensive. Other plumbers charge a fortune, their prices are…read morefair to get customers through good service n word of mouth. I tell everyone about them. Riley tackled a job with ease that scared other plumbers and Derick punctual, honest and communicates very well. I will always use Pace for plumbing.