Been In 3 times picking up parts for a new commuter build, the employees have barely acknowledged me 2 of 3 times, the guy with the beard laughed at me on the phone because I had never heard of tubular cyclocross wheels, other guy was nice enough to explain in person. Being belittled due to lack of knowledge of shouldn't be what you get at the bike shop! Try somewhere else. read more

My friend needed some help setting up his bike after a year of inactivity. The guy here was so friendly and so helpful. It was really refreshing to walk into a bike shop without worrying about shade being thrown your way. Great location, great service, and a fair price. I now have a home bike shop in downtown Oakland. read more

I'm a person of few words. This will be brief. These fine people did an awesome job with my bike. I will be going back in the future for any of my bicycle repairs and/or upgrades. I would definitely recommend them to anyone that asks me for a GOOD bike shop in Oakland read more

Incredible nice people and they did AMAZING work on my bike!!! I swear, my bike was a ratty piece of crap when I brought it in for a tune up. They finished the tune up and re-wrapped my handlebars in less than 24 hours. When I rode away after leaving the shop, I gasped audibly because of how different my bike felt. Seriously, it was as if I just rode out of the store with a brand new spanking bike. SHOUT OUT to Sean for staying late to get the job done, being super friendly, and for restoring my bike from the dead for such an inexpensive price. THANK YOU!!!!! read more

Awesome service, very nice guy, excellent prices. I've tried several other shops over the years & while my service wasn't bad, it wasn't terrific, and all those shops are much pricier than King Kog. read more

I asked them to change the brake cords one white and one black I came back the next day to pick it up they said it's 30 bucks but instead they have both cord with white then the guy said well ok we can change it then I came back the next day they did finally do it one white and one black but they charge me 116.00 bucks which is a total ripped off from 30 dollars I personally do not recommend this place . First it's not even my fault that they messed up putting two white cords because they are not communicating with each other well then they charge the customer wayyyy so much despite of their messed up horrible experienced I will never comeback to this place ever read more

In a town full of bike shops, this shop gets top stars! Did some work again on my bike the other day and needed some professional fine tuning. Walked in on a Monday afternoon and within 10 my bike was up on the stand, adjusted and back in my hands all for $10, (yes in Oakland that's a deal for labor). What's better the adjustment was perfect. I'll be back! Props! read more

These guys listen. I do my own builds and repairs but I was working with some new, to me, equipment and needed a part. When I stopped by they saved me from myself when tried to buy an adapter that comes in multiples sizes. They told me they had most sizes including what I probably needed and asked me to stop in when I had my bike with me. Limped the bike in on one brake and 15 minutes later rolled out with two solid brakes. Really just expected to pickup they part but they threw it on to make sure it was correct. While I was there they helped out a novice builder with exceptional patience and advice. They have a large collection of new and high quality used parts as well as some wicked cool used frame sets waiting for someone to take home and build up. This is a small shop with a small selection of new and, I believe, used bikes. Offering good service a fair prices with an inventory of the kind of parts you need to keep you on the road. read more

Shawn and the folks at King Kog are as solid as the steel holding together the beautiful bicycle frames that adorn the shop. I recently purchased a new road bike from KK and he composed one of the most beautiful bicycles I could ever have the pleasure of riding. I have an affinity for lugged Italian steel frames (which are hard to come by, and are usually in the $1k range when new) and King Kog had just the frame for me, along with a nice selection of other bike frames and parts. It's a pretty small shop but they can order just about anything in. I especially appreciated that Shawn didn't try to convince me to buy top-of-the line *cough*campychorus*cough* when I was deciding how to build the new road bike. I originally paid a visit to King Kog's flagship store in Brooklyn and Oakland is lucky to have this wonderful new addition to the city, as Oakland is getting a much-needed taste of Brooklyn authenticity and talent. Long live King Kog Oakland! read more

As cliche as the sentiment has become, I really wanted to like King Kog, especially since my go to shop, Bay Area Bikes, closed. I am a hobbyist bike mechanic. On my first visit the guy at the counter mis cut my fork crown race and tried to sell me a used Paul Comp canti brake for more than it would cost new. On the second visit the same guy, presumably the owner or manager, sold me a bulk chain that was cut too short for my standard six speed mountain bike and insisted the Sram quick link would work in place of the Shimano chain pin I needed for another bike (it didn't). Both times he overcharged me for incidentals like cables and housing which alone is forgivable in order to support a small business with good service or one that is at least making an effort but this place is sloppy and condescending. read more

Had me in and out quickly! My chain got tangled up in my wheel they basically untangled it in 30 seconds and put my gears back in alignment at a real good price. I thought I'd have to wait awhile to get my bike back and would need a whole new chain. Thank you! read more

I was going in to pick up some gear for my little sister's bike, but when I got to the location a worker assumed we weren't there to buy anything and asked us to step out of the store with our bikes, then asked if we were there to use the bike pump. I felt that he had no welcome in his tone and that he was trying to shoo us away directly on arrival. no diversity in staff either seemed exclusively caucasian. read more

I had some unfortunate things happen with my bike, where missing parts made it impossible to ride (theft). To add to that I also had a lock that was busted, and feared if that if I didn't get my bike from where it was I would even have less. I called a few bike shops looking for assistance and tools, and this was the only place that did not give me a lecture about where I parked my bike. Additionally, they gave me suggestions in how to free my bike which was way more than other bike shopped I called previously did. Once my bike was free, I took it there immediately. I think it was the owner who was working and he was super friendly and helped me get my bike up running and even better than it was before things went missing. I was also a little nervous about the price too, but the price was fair and he went out of his way to fix some other issues when he didn't have to. This will be my new bike store as long I live in Oakland. No bike attitude, just cool people who answer your questions and know there stuff. read more

Super friendly and they know their stuff. If they don't have something they will order it for you.

I had two awful experiences in this shop. The first time I visited I was bike shopping. I haven't ridden a bike in over a decade and really had no idea what I was doing but decided to check out this spot. As soon as I walked in the three young male employees stared at me like they've never had human interaction before and did not approach me or ask me any questions about my goal. (btw im Black and they're all white so factor that in however you'd like) I was in there for about five minutes and not one person talked to me so I left. I figured I wasn't going to get the type of help i needed finding a bike from them so I left. I ended up buying a bike in SF and had a totally opposite experience where the bike seller asked me questions, helped me understand what size bike would work for me and offered maintenance work whenever I needed it. It was great. Now that I secured a bike, i needed a helmet, which SF bike seller did not have and after seeing the bike shop on 19th was closed i had no choice but to head back to king kog. this time i walked in and they actually said hello. but that was about it. they carried on conversations about smoking weed and leaving early to go on dates so i abruptly interrupted, knowing now that i have to speak up to get service, and asked about helmets, one male employee pointed to a wall and said "there." and returned to his conversation. no questions about price points or style helmet. maybe its because i've worked customer service for 5 years but i know "there" is not how you make a sale especially when your products are overpriced. anyway after nagging them to help me about prices one guy across the room yells "$100" for a helmet that I found on amazon for $30. at this point i once again knew i wasn't going to get any actual help so i left. (I honestly could have taken a helmet cos the employees were so preoccupied on their conversation about leaving early that they didn't even realize that i left.) see now the problem with King Kog is that they expect you to know what you want and they dont know how to interact with the community they serve. they're rude and pretentious without even dropping any real bike knowledge. do yourself and your community a favor and support Bikes 4 less in West Oakland or literally any other shop than this gentrified stain on our community. read more

I brought my Bike's child carrier to King Kog when 3 of us couldn't figure out why wheel wouldn't pop on. Sean took a quick look at mechanics and fixed it ASAP. 'Easy' with his expertise. Impossible for us. Now I know how to fix it next time. Super Grateful. Now my dog and I can go biking again. read more

I'm pretty into this shop and the people who work there. I've gone in expecting to pay for a tune up on multiple occasions and someone has diagnosed my bike and taught me how to fix the issue myself. read more

I love this place. The guy that helped me (same guy twice, but I don't know his name) was super cool. It's obvious he has a passion for bicycles & he's good at what he does. His prices are more than fair & he's a really nice dude. I've been to a few bike shops in the area, and this is BY FAR the best experience with bike mechanics I've had. read more

Knowledgeable and friendly staff, bike is running great after a tune-up from them!

These guys helped me out big time. I got a beautiful, slightly used, back wheel for an awesome price (much lower than prices I had been quoted elsewhere), he tuned up my bike to boot and I was back on the road feeling AMAZING on what was previously a very limping bicycle. Thank you. read more

Used to strictly go to Bay Area Bikes until they shut down. I went to King Kog to replace a bolt/nut for my brakes. The guys there were super helpful! He fixed my brakes, tightened my handlebars because they were hella loose, and straightened out some other things. I'll be going here from now on. read more

These guys were great! They helped me get my bike in and out of my car as I have an injured shoulder and it helps that there's a good spot to double-park. I thought I needed a full tune-up and I asked them to change my flat and switch out my pedals. They called me the next day to tell me I didn't really need a full tune-up and they would only be charging me around $30 (tune-up is normally $80). Amazing! I actually left feeling guilty that I had paid so little. It's a cool, hidden spot with a nice vibe. You can tell these guys work hard and care about what they do. I will definitely be coming back. read more

I love King Kog. These are some of the kindest people around. They are extremely knowledgeable and are always willing to help me with issues I have with my bikes. I recently bought the most reasonably priced new bike in town from them. Always, I enter king kog to very friendly, knowledgeable, and open people who are always willing to help. Three cheers!!! read more

Took my bike in for a much needed tune-up and new tires. They had it out in a day and I felt like I was riding a new bike. Very thorough work: they had trued the wheels, adjusted the brakes, made all my gears work, tightened up all the loose parts, put on the new tires - in short, converting my death trap of a bike into a solid vehicle. Fair prices too. read more

Really impressive service on a Sunday as I had a slow leak of a tire and the gentleman fixed it efficiently. It's great to see a micro-business bike shop making a go of it in this rapidly gentrifying place! read more

A decent selection of parts and super experienced mechanics that want you to get back on the road asap. I've twice seen them fix a problem for someone while diagnosing what's wrong and then explain to the person how to fix it themselves and send them on their way without charge. The only downside is the aren't open early enough to stop by on my way to work in the morning. (I know just go into work later). Seriously, a community bike store with fair prices that's open Sunday afternoons. read more

Solid shop. They are always friendly and knowledgeable. When I inquire about random parts that I need, they'll either have it or can order it ASAP. read more

I am not a bike aficionado. Nor do I have deep pockets. I bought my current bike off a guy willing to sell it for $80 to make room in his garage. That being said, it is my main mode of transportation, and I didn't realize how much it mattered to me until it started breaking down. When I walked in to King Kog to ask about a tune up, it was with all the wariness of someone ready to be ripped-off. Three days later, I came to retrieve my bike, and I can honestly say it doesn't feel like the same machine. I paid exactly the price they told me I would pay. It was neither cheap, nor exorbitant, and it was definitely worth the money and a five star rating. Thanks, guys! read more

Best, most affordable and honest bike shop in Oakland. I highly recommend them from fixing a flat to tuning or any bicycle maintenance issue. They are courteous, fast, efficient and solid through and through. read more

I love this shop. The guy who helped me the times I've been there is super knowledgable and the prices are fair for the service you get.

In my down time I fix vibrators. So when my bike started acting up I thought I could fix my bike. I did but riding on the small cog for over a week let me know my limitations. Rolled down the street and Justin was working. Told me to come back before 5pm; I went at 4pm...and the world was alright. I look forward to Justin (hint hint) working on my bike in the future especially before I ride off on my AIDS/Lifecycle ride. Glad they are in the neighborhood. A true neighborhood store...I will send all my referrals here. I mean all! read more

Great mechanics, affordable prices and as a woman who knows something about bicycles (but obviously not enough to fix them myself), I appreciate that they explain things thoroughly without being condescending or dismissive--which sadly can be rare with bike shops. Plus they have a lot of pretty used bikes to ogle while you're waiting. I don't take my bike anywhere else. read more

I had a cable bust out of some split housing, and brought my beater bike in. The mechanic was done the same day, and tuned up my rear brake too! Helpful and genuinely friendly people. Quick and competent repairs. Good selection of merch. Everything I need in a bike shop. I think I just found a new fave. :) read more

Had to true four wheels so came into this shop. It was done in about 2.5 hours and was only $45. My wheels weren't that out of shape, but I was still really pleased with the fast, super friendly service. Will definitely come back and really cool shop! read more

Good people offering good service. They know their stuff. We are lucky to have them in the neighborhood!!!

Shawn and his team have the friendliest, down to earth and passionate attitude to helping cyclists of all kinds. And the shop is full of the most rad vintage frames. read more

Brought my new bike in to adjust the brake. The staffs are nice and gave me some good advices about my bikes. They pump the tires for me, but over pumped it. I rode the bike for a few days and the back tire popped. I brought it to another shop and the workers told me the front tire over pumped. read more

the best kind of bike shop. no upsells. smart people who know what they're doing. fast. no frills. no BS.

Husband and i found this place in July by accident and so glad we did. Happened to have my bike in our car so we had some repairs done. Gentlemen inside were really helpful and friendly. They even recommended another bike shop in Berkeley so that we can purchase a balance bike for our 2 year old son, which he loves. We've been back again already and will visit in the future again for all our bike needs! read more

The staff here are very knowledgeable, and they do a great job maintaining bikes. We brought our in for a tune up, but also ended up needing a front dérailleur and rear cassette replaced (I expected this - the derailleur was loose, and the cassette was worn). They made the repairs relatively quickly, and the bike rides wonderfully now. They charged appropriate costs for labor; but more importantly the do good work - so you won't need things done twice! read more