Advanced Auto Body is the only place I would bring my car!! Rick and Jeff handle your car like it…read moreis their own car. Jeff took time and explained everything to me on what they would do to my car. My car looks brand new!!!!!!!!!!!!! Thanks Rich Z.

We brought in our Mercedes SUV after we had an Turkey hit the front end on Rt. 79 (does a lot of…read moredamage at 70 mph!) . Jeff came out and quickly took care of us. He worked well with our insurer and we got it back looking better than new about two weeks later. Paint work is outstanding., car is clean, headlights match (older versus new; the polished the old to give it the same clear look). My wife and I are pretty fussy so 5 stars means a lot to us. I wouldn't go anywhere else.

I've been coming to Ke-Mas for auto repairs for years. These are great guys who quickly figure out…read moreexactly what the problem is with your car and they fix it without charging an arm and a leg! They are honest and dependable, which is rare in the auto repair business. Highly recommended!

Ke-Mas has always been amazing. My step dad has gone there for years, and now myself as well. They…read morenever treat you poorly, even if you have no clue what you're taking about. They don't overcharge you, they're always fast, and they always do great work. I'll never go anywhere else.

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

These guys are no better than your corner dirt used car lot. On Saturday, I made a deal for a car…read moreat MSRP and got multiple assurances in writing that the deal was done and that I can stop searching. On Monday (today), I got a call from Kyle Whelan to let me know that he's vetoing the deal and will charge me an extra $5,000. I asked him very direct questions about his integrity. He specifically told me that he was not going to honor the word of his team and that it was a "miscommunication" (despite the original deal receiving manager approval and has Kyle's name on it). He admitted to calling neighboring dealerships to compare prices after we made the deal on Saturday and today he settled on $5k over. At the end of the call, I finally told him that I have no respect for the way he represented the store and Kyle said he didn't care.

Went in for a recall and left with a big bolt and washer in my new tire, service manager refused to…read morecomp anything for me. I am not happy, to say the least. Front line staff good.

They cracked my engine cover and tore an intake hose attached to cover underneath and didn't take…read morethe time to reconnect the main air intake to it's front end receiver. The service man who finds the cheapest local parts is great. It's the careless workers trying to rush through repairs thats the issue. After taking it in for a simple fix, bc of what they did my car started throwing all sorts of codes. Careful with this place. Fair prices but shoddy work. You want a mechanic who works on your car like its his own and not just a rented jalopy.

Mark and the guys are terrific. They are honest, knowledgeable, and affordable. I will be taking my…read morecar here from now on!

This place is a rip off. They wanted to charge me over $100 just for a diagnosis of my engine…read morelight. Very rude over the phone and in person. I would never recommend this place. I put one star because they suck

Extremely rude on the phone. Blew me off. Said they would call back and that they "had another…read morecall". Never called back. Didn't seem to want my business for my 500 dollar repair. Don't worry, they'll never get my business now!

Went in to have a front end alignment done. waited for an hour for my vehicle to be aligned. Was…read moretold that they could complete the alignment because my front end, sway bar, or torsion bar was broke, but they straightened my wheel. Got in my vehicle to drive home. had to have my steering wheel turned like I was making a left hand turn to go straight. Had other mechanics look at it only to find out nothing is wrong with my vehicle. took it to another local place to get an alignment to be told again nothing is wrong with my vehicle they just messed with it and did not do an alignment. I will never go back and will make sure anyone I know never goes as well.

I have always went to the dealership for repairs and service, I seen an ad for oil change and tire…read morerotation and through to would check it out! Glad I did, great price quality work, they give you honest feedback for what you need and tell you if you don't need something. Definitely recommend this place.

The engine light came on and the service department diagnosed some valve issues. The car has almost…read more100,000 miles on it so I was not surprised that something would need tended to on our 2016 Trax. The service person let me know that it would be two hours and the lunch hour before the repairs would be completed. I was surprised when he came back in just under 2 hours and said that the mechanic waited to take their lunch until my car was completed. I was amazed and the price was less than I would expect to pay elsewhere. I have always taken my cars for service here over the past 4 plus years I have lived here even though t is not the closest Chevy/GM dealer to me. It is because of service like this that I will continue to bring my vehicles back her to be serviced and they will get a nod for our next auto purchase.

In 2021, I was in a bad accident and unfortunately, my beloved 2008 Civic was totaled. With…read moremanufacturers shutting down during covid, it was rough finding a nice Honda with no accidents and a price that I could afford with the mileage I was looking for. I had a horrible experience with another dealership and started looking at other dealerships. That's where McElwain came into play! I was still pretty injured, so I couldn't come in until a few days later, but Tim made me feel at ease. He originally took my call about the Honda I saw online, and when I asked if it had a clean title, he not only texted me the answer, but a picture of the report. I planned on coming in the next day, but due to a change in plans, I was able to come that same day. He answered every text and informed me that he would tell me if the car had been sold, so we wouldn't drive up to find out then. He also let me know the policy on used cars due to how quickly they're moving right now- something that the guy at the other dealership never cared to do. As you can tell by now, I had a bitter taste in my mouth from my previous experience and expected every salesman to be the same. Tim was not. He went above and beyond, and every single person that we encountered was extremely friendly and eager to help. Tim was finishing up with another customer, so another guy pulled the car around. I didn't catch his name, but he was extremely friendly! Once Tim finished up, we took a test drive and all talked on the ride. Not once did I feel pressured into buying. Tim was so personable and laid back, and I got really good vibes from the business and atmosphere which made me purchase me awesome new Honda that day! He was straight forward with pricing and negotiation and it was such a painless process. Matt, the finance guy, was also super friendly and made the paperwork a breeze. He was so welcoming and never pressured me to purchase anything additional. I really appreciate that! For the first time in two weeks following my accident, I finally felt content. I miss my old civic like crazy, but I am so happy with how my experience went that I know I made the best choice by purchasing my car from McElwain. I drove away tonight no longer being afraid to drive and look forward to making great new memories in my new Honda.