Poor customer service and the car I tested was a l pile of junk. Transmission issue, oil leaking…read morefrom filter, shift needed replacement and vibrates, undercarriage vibrating too Salespeople had little interest in me

I had totaled my car and was looking for a replacement. I stopped at United Auto Group, I tried out…read moreone car and was told that there was told 2005 Honda was available. My wife had the same car color and interior. The car was exactly what I wanted. I tried it out for a day and agreed on the price . Process went smoothly and most satisfactory. Rick was very responsive to my questions and am very happy with my purchase and United Auto Group

Ask for Tiara. Great sales lady. No BS. Peat pretty much all day with her driving various cars…read more Left without pressure. No frantic phone call. We called her back two days later after checking prices for a new 2026 Crown. Their price was almost $1K less. Deal done. Now, the showroom. Beautiful! Could hang out there just for the coffee maker bd my wife is hooked on the hot chocolate. Haven't had service yet, but peeked inside and the maintenance garage was spotless too! Very happy with our decision.

buying a new toyota car or truck ? i would recomend staying as far away as possible from mcgee…read moretoyota of putnam , ct. Very deceitful staff ( most notably) melissa and haas in financing working together to delay the cancellation of the purchase of an extended warranty i decided against the very next day . "oh, im sorry, i never got your voice mail,, we've been having problems with our phone system" (melissa) .. then nov. 17, 2025 (haas) , sure mr. D., we'll get that extended warranty canceled for you right away sir ...NEVER happened..i called toyota financial weeks later and a very kind young man helped me through the process just in time. he was honest enough to tell me the reason it was delayed and never cancelled was the finance sales team WANTED THIER COMMISSION $$..( lets screw the customer!!!) I reached out to sales manager Tim regarding my expirience at mcgee, he was polite , then proceeded to do absolutely nothing ! Remember the saying " a fish stinks from the head down" ?? we'll there you have it! oh, forgot to mention i'm in new york. i left ct. with a paper licence plate... Not to worry they sais " WE( mcgee toyota) will send your plates and registration in 30 days". i got a phone call at the 11th hour ( day 28) stating they made a miscalculation on fee's collected for registration. Mcgee needs $393.38 more $$ before we can send you the plates..( holding my plates and registration hostage for more $ knowing my temporary plate is about to expire! ) i could go on because there is more but you get the point . i will say josh , my salesperson was helpfull, courteous and kind . i hope he has moved on to a better position elsewhere...

I will never ever in my lifetime buy another vehicle from here again, not only did the salesman…read moremislead us in so many ways but also promised things that never happened,the head of finance dept is only out for your money,because we had questions and wanted to talk to him after said truck was fixed and he looked at my husband and shook his head NO to having any conversation,all this place does is take everyone for a ride,nice to you until you sign the papers and then that is it!!! we bought the truck out right (cash ) all pd for and now they won't even go good on their word!!! never again!!

I was interested in looking at trucks and was working with a young gentleman named Isaiah who…read moreapproached me and was figuring out what I was looking for in a truck. Then the next day I get a call from a completely different person, Sean, who had decided he was going to take over the sale. Anyways, I had found a truck I was highly interested in. We test drove it together twice. I found a few little things wrong with the truck and had told Sean, but still made it known I wanted to continue on with this truck. After test driving it the second time he told me it was being put on hold for me while we got the finance aspect taken care of. I didn't receive any calls or messages after that day and the truck was sold out from under me without even having the decency to reach out to me. Only knew from when I saw the truck driving around weeks later. My in-laws went through a similar situation with him. Wouldn't have been a big deal if he would've just called or kept me updated.

Was good at one time, is no longer. Gary the service manager refused to do a software update…read morewithout being able to diagnose an intermittent problem with the head unit in my 2024 Jeep Gladiator. Do yourself a favor and find your next Jeep elsewhere, I did.

Zero stars would fit best. 4 times I bring my van in to have the ac fixed and I still have no ac. I…read morego back tell them it's not working and they just say " it was working" They really like to infer that i broke it. Do not buy from them and definitely don't use thier service department.

I didn't buy my car there but, took in my K5 for a recall and I had thrown a code. Super friendly…read moreservice department who explained everything and were super knowledgeable about the issues at hand. Couldn't be happier. Thank you Putnam Kia!

Made an appointment for an oil change and tire rotation in addition to adding some services still…read morecovered under my warranty. Everything was super simple and easy. Everyone who worked there was super helpful and personable. My car was done in under 2 hours. They didn't clean the vehicle or update the tire pressure, but that's ok! I would definitely come back here to service my 2022 Kia seltos ! The pricing was fair and they seem to be an honest group of individuals employed here!

I bought a Honda Acty from Jesse at BMB and It was the easiest and most friendly automobile…read moretransaction I've ever experienced. I was nervous about buying a Kei truck, but Jesse walked me through the positives and negatives of owning one of these awesome trucks. Thanks so much for the great experience Jesse!

stopped in last week and spoke with Jesse. from start to finish of buying my new mini. Jesse is…read morevery knowledgeable and professional. He took very good care of me and would recommend him if you are interested in a minI. Thanks for all your help.