I don't know what the expectations are of anyone who rated this wondrous resort low. From first…read morecontact over the phone, I wanted to surprise my boyfriend with a bottle of his fave wine in the room (his birthday). Micole (front desk sup) was able to help me with this From physical check in, everyone was SO nice (we checked in the wrong resort. We went to the orange rooftop one. We stayed at the grey rooftop one). The room was spacious, immaculate, and offered a gorgeous view. We felt like royalty.

We stayed here for my son's wedding, good location and nice rooms. They had a leak on the roof that…read morecaused the AC to be off in most of the 4th floor. Not good, but things happen. But on the night of my sons wedding, aftervthe wedding we went to the beach bar, it had an hour and a half before it closed. I told the bar tender I'd have an open tab for my son - not the one getting married - and his friends, 6 guys. All was good till the bar tenders allowed everyone to order drinks on my tab, we were told by a stranger they were told no worries drinks on me - they used my last name. When checking out I saw my $2,000 bar bill, protested and was told sorry we'll fix it. Nothing happened, so I called explained my issue .Asked for a manger, was told one would call me back - nothing. I feel ripped off! I think this is unacceptable and want all to know... shame maybe a good brand will buy them, till then never staying here again. We go to Charleston 5 times a year and stay in hotel 20 ish nights a year. Oh well back to the Mill house.

This is always one of our favorite places. The drinks are great. The food is great. The ambience is…read morephenomenal. We love going there after any event for an after dinner drink or dessert or snack!

We absolutely love the bar at the Spectator Hotel. It's moody, cozy with a library feel. Service is…read morealways amazing. Great cocktail drinks! It's not good for large groups as it is setup conversation style with couches, club chairs, and a small bar. Perfect place for a night cap after dinner. They also have charcuterie board and small bites.

In regards to the Villas: dirty, stained, moldy, outdated. We were 0 for 2 in our villa attempts:…read morefirst one had stained, dirty carpets and smelled of mildew, with a view of the parking lot. Plus it was not ready at check in. Moved to a different villa. Appeared clean with a nice golf course view; however, our eyes burned all night from an allergen of some sort--possibly from the one inch layer of dust under the furniture or dusty old bedding. Beds felt of metal springs in your back and flat pillows. Bottom line, the villas are all very old (and gross). Attempted to have a lovely breakfast after a terrible night of sleep, and the Jasmine Porch closed 45 min. early and was unable to seat us. For us, Kiawah is out. Stayed at the Sanctuary previously and it was not a memorable experience. After walking 18 holes at the Ocean Course, the pub was closed for a wedding. This place is hit and miss. There are a ton of other oceanfront golf resorts that are far better than this one. If you want a reliably amazing experience, don't waste your time or money. Sea Island or Sea Pines or even a trek to Pebble Beach would surpass expectations. So very much disappointed in our Kiawah experience.

We had a fun family vacation at Kiawah Island. The resort is beautiful and our villa was very nice…read more My only reason for the low stars has to do with the unresponsive staff. We accidentally left clothes behind. I called the resort as soon as we got home. They took my name and number and promised to call. I never received the call back. I called and emailed several more times- same promise, no follow up. Either the housekeeping staff or the guests that followed our stay kept our clothes or they are still hanging in the closet! We will never know!!! The no response was disappointing from such a nice resort.

I was literally SO excited to spend the day at the Sweetgrass Spa here at the resort and it was…read moreso...UN-impressionable. I literally love resort spas. It's a hobby of mine I digress I love to splurge. And I've been to ones in numerous different states within the US and over 20 yrs. This one was so overpriced and underdelivered. The staff was nice I will say that! But the spa didn't have hot tubs, no free saunas (only 15 minute paid sessions), no steam rooms, and no cold plunges. So apart from paid treatments it left nothing to do to relax for the day which is literally the whole point. They had no snacks! And offered hot tea but me and THREE other women over a period of an hour asked for hot water to be replaced as it was empty and no one refilled it. I arrived at 2pm and didn't get my first hot tea until 6pm. The outdoor jacuzzi was a shared space for men and women, didn't have jets you could push on, and was swarming w floating fly ants. Yuck. The sauna I did end up paying for wasn't even private! Meaning it was all three sides window glass and in a high traffic hallway area so any women who walked by stared at you. The nail tech did a great pedicure but you have to walk outside way down to other end of resort that is not adjacent or even close to the spa itself. Champagne was supposed to be included in treatment and says so even on website and yet I was never offered and when asked she had to go "check w her manager". I've never had a more UNCOMFORTABLE SPA EXPERIENCE in my 20 yrs of actively going to various spas... And don't get me started on the paid treatments! I paid for a mud wrap full body cbd treatment. First, be prepared to have them try to upsell you in every way like a used car salesman. Second, be prepared to smell bad breath, and hear them squeak around the room on their sneakers and roll around the room on their loud stool while your eye mask is on instead of politely leaving the room while you soak up the treatment! And why wasn't there pleasant spa chill relaxation music playing at least?? Ugh. I hate to say this but I regret tipping 20%. I left lore stressed than when I came in... And last but not least I called ahead to verify they closed at 8pm. I verbally asked again upon checking in...and yet by 6:45pm the place emptied out and I had a staffer remind me it closes in an hour and at 7:25 I had the manager let me know again. So F it, I got dressed and left at 7:35. I was so over it.

I was honestly shocked to see the reviews so low because I had a great experience here. I stayed at…read morethe Sweetgrass Inn while attending a work conference and thought it was a wonderful spot. The resort itself is a nice size not too big that you feel lost, but not too small either. I stayed in the main hotel, and the staff was very pleasant. My room was clean, updated, and had a great view overlooking the pool. I did stop by Building B, and I'll admit this one didn't look quite as nice as the main building something to keep in mind when booking. There are some cute shops and good eateries right on the resort, plus nice pickleball courts (they even offer lessons highly recommend those!). The only real downside is the cost. It's definitely on the pricier side expect to pay around $60-$70 for a simple meal for two at the on-site restaurants and the rooms are pretty pricy. Overall though, I'd absolutely stay here again if I wanted t spend this kind of $$. A great experience, beautiful setting, and friendly staff.

Five stars don't cut it this place is incredible the attention to detail and service is an…read moreexcellent example of what any hotel should strive to emulate. Every staff member is friendly and professional, the hospitality is just next level breakfast served to the room every morning, wine and cheese hour, milk and cookies at night. Turn down service with little details that just make you smile. There is also complementary bike rentals, a pillow menu and so much more. Visit the hotel bar ! The bartender Bob is one of the best I've encountered! I wouldn't stay anywhere else on future visits to Charleston!

Fabulous boutique hotel in the historic district of Charleston's French Quarter. The location makes…read moreexploring Charleston on foot convenient. The public spaces and rooms reflect a European style in a Southern setting. The French Quater Inn thought of every amenity possible. The breakfast was the perfect way to start our day, wine and cheese reception every afternoon, cookies and milk in the evening and sweet treats 24/7. Every person we encountered at the Inn were friendly, helpful and welcoming. I have traveled the world and The French Quarter Inn is at the top of my list.

This resort did not disappoint! My daughter and I traveled from NC and Ga arrived around 1ish…read more.. although checkin wasn't until 4; our room was readyWe checked in and went straight to the pool. 3 pools on property! Because my child is 19... the only complaint I would have if I had to give the good with the bad is that I wish one pool had been defined as "adults only" I was a stay at home mom for 12 years so no real complaint about the kids...I've already raised mine Kay Kay, your front desk receptionist was compassionate, friendly and just a delight to talk to. I'm wishing her much success inside this organization! Give her a raise or a bonus. All in all... we'll be back! Great weather! The food was just OK. The fish house was too expensive. Thx Again!

I give this resort one star, and if I could, it would be zero. We were having a relatively good…read moretime up until our experience at the pool. We noticed that as the only African American guests by the pool, a waiter walked past us several times and did not serve us. She literally served every White couple and White family but us. She would stop directly at the White couple next to us and not serve us. We also noticed that after we got into the pool, she walked past the spot where we had been sitting and went on to serve a White couple who had just arrived. She even appeared to cut side‑eyes and smirk, as if she was enjoying what she was doing. I just think it's blatant and sad that things like this are still happening in the 21st century. What's crazy is that she likely missed what could have been a very generous tip. Because of the blatant nature of what happened, I give this place one star, and if I could, I would give it zero. I do not claim to speak for all Black and Brown people, as everyone has different experiences. This just happened to be my wife's and my experience, and we waited and hoped she would change the narrative and serve us -- but she never did, and even doubled down by serving a White couple who had just arrived. She even took the orders of White couples while they were in the pool and did not acknowledge or ask us if we wanted anything.

Near the beach but very busy and loud. Road noise on the marsh side from all the busy traffic. They…read morehave amenities but they are crowded. Lots of running up and down the hotel room floors late night like the Great Wolf Lodge. Very pricey food and drink options. It is clean but you have to be ready to spend your time with the masses. Not a quiet, intimate vacation spot

A great place to spend a few days at a beach , clean and close to all kinds of food and barsread more

Listen, you want a nice quaint spot to stay in, stay here!…read moreThats it. Everyone was beyond friendly, checked in on you to make sure we had what we needed. Parking was a little heavy $45 bucks. Garage is not far if you want options. Snacks and breakfast offered. Now I didn't have any snacks that were divine because they are healthy and last time I checked, I really don't need snacks. But they are available. Complimentary cocktail for happy hour, roof top patio, gym. It was very quiet to be packed on a holiday weekend. Glad I came here to stay. Thank you Tianna, Karl and the other gentleman when I checked in. I didn't catch his name.

You're only as strong as your weakest link…read more I've stayed in many hotels for both work and personal travel. The nice amenities, decent gym and friendly staff are what creates the environment for a pleasant experience. Two of these were met and the friendly staff, was mostly there. . .but one sour apple truly changed the course of our stay. Even my wife, who worked once upon a time in hospitality at Kiawah Resort, was started by the interactions from The Loutrel Hotel staff member. Long story short. The daily complimentary breakfast was served. I accidentally went to place the granola lid on the yogurt, my wife told me that was the wrong lid and I went to correct. From across the room the breakfast attendant yelled, "sir that doesn't go there." Startled, I immediately removed it and placed it accordingly. I laughed it off. Moments later I went to sit my breakfast down where my drink was located. Same attendant, "you're not even sitting at the right table with your wife." Again, my error, but don't call me out twice in one morning. It's a small lobby, so many staff members overheard the interaction. Nothing was done by other management. The next morning, I walked down to look at breakfast. I saw the same attendant and said, good morning. She looked at me but wasn't pleasant in her response. Unlike the rest of her colleagues at the restaurant who are polite and kind, the same customer service I expect and provide to my customers. Breakfast offered salmon with some type of eggs or shellfish. I can't eat shellfish, allergic. So, I went to grab a biscuit at a local coffee shop and a coffee. We came back to the hotel and sat our food down. The same rude attendant came over, nudged my wife in her back and said, "you can't have this here, cross contamination." So, I left. Allowed my wife to eat her yogurt in the area. Funny enough, my wife asked where the utensils were, because every table had them. Same attendant rudely, pointed to another table for her to get them. I should have just sat down and ate my food as I didn't see any signs for "no outside food." Either way, stay somewhere else. It's unfortunate that a hotel like this allows such rudeness from a staff member. I did report this to the manager, and online but was met with more passivity. Comped two nights of valet. Honestly, it wasn't enough. I would never stay here again and it ended the trip on such a sour note.

We stayed at Wentworth Mansion from December 21-26, 2025, and it was truly a wonderful experience…read more Our room (Room #1) was very spacious and beautifully appointed, with a sitting/sunroom area and an outdoor terrace. Everything was spotless, and the property was impeccably maintained. The service was absolutely above and beyond--attentive, warm, and professional at every level. While the property is on the pricey side, it is well worth it for the experience. The complimentary breakfast at Circa 1886 was delicious and a fantastic added perk. Highly recommend taking advantage of it. One helpful note: if you book through Hilton Honors, you can take advantage of Hilton Honors benefits and offerings. If you book directly through the hotel, those benefits do not apply. Overall, an exceptional stay and a place we would gladly return to.

The Wentworth Mansion is an amazing small historic hotel. Walking around the mansion you see a part…read moreof the history of the house. In guest rooms you have the wonderful old house with hardwood floor cracking sound that holds tons of history. The gardens are beautiful and well kept. What sets this place apart though is the amazing service received by Kevin- It is clear how much Kevin cares about the Mansion and its guests. I am so happy they are affiliated with Hilton Hotels now- This is a fantastic place to stay and explore.

We have been coming to this gem of a hotel for years now and they really offer some amazing…read morehospitality. From the staff to the amenities and then the food at Iron Rose, everything is so relaxed and chill when you're there. We had a staycation and we really got to relax and regroup. Our dinner was delicious and our breakfast was just as good. If you're looking for a staycation or a nice hotel that offers Charleston vibes, The Mills House delivers. Also make sure you check out the Rebecca illustrated store that's in the lobby. Super cute for gifts and take-home surprises for your family and home.

I just returned from á trip to Charleston where we stayed at the Mills House Hotel for 3 days. They…read moreare affiliated with Hilton Honors so we were able to receive Hilton perks. The hotel is wonderfully located with easy walking to most of the main site, great restaurants and shopping. They offer a Champagne happy hour on Mondays and Fridays in their lobby from 3:30-4:30. They have hydration stations throughout the hotel and offer complimentary stainless water bottles upon check-in to keep you hydrated. The hotel itself is fresh and clean with modern touches in the decor. They have a great Restaurant and bar, The Iron Rose, located inside for meals and gatherings, including and outdoor seating area. There's also a coffee shop that offers quick grab and go food. The Terrace is their outdoor area which is nice with a pool bar and plenty of comfortable seating. On the weekends they have a DJ playing. Adjacent to that is the pool deck with loungers and umbrellas. The whole area is nice for relaxing and socializing. There are also some cabanas for purchase to reserve and even some of the guest rooms have their own cabanas, which would be nice also. The staff is friendly, helpful and are knowledgeable in the area for recommendations. It's a popular place for meetings and wedding venues too. Overall á great and convenient place to stay in Charleston.