A agree with others worst customer service my gf called them twice trying to get my pain mess…read morefaxed to pharmacy I had 12 teeth pulled today and they said it had been faxed when I left their office she asked them to have it relaxed ASAP she didn't want me to go without it all night until they opened tomorrow she is definitely calling in the morning to give them a few unkind words now I have to go without pain mess all night will be a miserable night after getting 12 teeth removed total bullshit

I had my first appt at this clinic this past week and I love it. Got my teeth cleaned, she found a…read moresmall cavity which they filled right then. I will be going back very soon. The ladies are really nice. I wish I had found them a lot sooner.

First impression are great. Hopefully it holds. The entry…read morewas welcoming and charming. The staff are very nice thus far. The dentist seems to be a kind and gentle woman. They have a play area for kids, and my kiddo loved the feeling of the place. Also, they offer gas. YYAAYYYY! Lol So far so good.

This place is wonderful. The staff are super nice, the office is clean and cozy, and Dr. Stinson…read moreis a professional at the top of her game. My family and I have found our new dentist. Dentistree will not disappoint.

I've been bringing my daughters here for years. This time I thought I would try them since I…read morecouldn't get seen through my regular dentist. There're nice and everything but the hygienists did not clean my teeth thoroughly. THATS THE WHOLE POINT getting your teeth cleaned... I couldn't believe it I looked in the mirror and there was tartar STILL on my bottom back, front teeth. I was very disappointed and will not be coming back.

From the owner: We provide A to Z dental work for you and the entire family. We live and operate on the philosophy…read morethat smiling shouldn't be painful. Whether you're coming to us for the usual check-ups or require more involved dental work, we aim to make your experience not just easy and pain-free, but pleasing and care-free.

Great Dentist...really cares about his patients! Years of experience separate him from most dentistsread more

Old-style dental care. Great office people. All very caring and they all listen to what their…read morepatients say!

Wow.... Just... WOW! I called to schedule an appointment for a teeth cleaning. When scheduling the…read moreappointment I advised the employee that I had an appointment that afternoon in Dallas for my pregnancy and if they could not get me in that day that it was fine but to let me know so I could schedule it for the following week. The employee informed me that the appointment would be scheduled for 11 am that morning (2 hours from then) and that someone would call to verify my insurance information. 15 minutes before my appointment I arrived at the office to be told by the MANAGER that they did NOT schedule my appointment because they FORGOT to call and verify my insurance. How unprofessional and rude of them! Did they really expect me to schedule and appointment and just not show? Or do they find it acceptable to wait until a patient shows up to tell them they cannot be seen. I left FUMING. After further consideration I decided I wanted to complain about the lack of professionalism and customer service shown by this office to the supervisor of the facility. This was at about 11:30 am on a THURSDAY. I called several more times that day as well as the following day and was advised at each call that the supervisor was made aware of my call and would contact me shortly. FIVE days later the supervisor called and left me a voicemail that I refused to listen all the way through due to her making EXCUSES about how she could not take 5 minutes out of her day to address an upset customer. Upon calling the supervisor back she advised she did receive ALL of my messages but wanted to wait to call me from a business line and not her cell phone... Which she called me from that day. Once again, more excuses as to why poor customer service was given. I have no idea why this office decided to treat a patient as such but the lack of professionalism and customer service shown by not only the employee and manager of the central location but the SUPERVISOR as well has brought me to this point. JUST WOW!!!

From the owner: Located in Terrell, Legacy Dental offers a comprehensive range of dental services designed to keep…read moreyour smile healthy and bright. From routine cleanings and teeth whitening to advanced orthodontic and denture care, our dedicated team provides personalized treatment in a comfortable and friendly environment. We are committed to ensuring a positive experience for every patient, focusing on high-quality care that supports your overall well-being. Whether you need a simple check-up or emergency dental services, we are here to deliver compassionate and professional care for the whole family.

I wouldn't use Nix if he was the only dentist left. He is not an orthodontist and should never have…read moreput them on anyone. I was a child and still have terrible TMS and a very off centered bite due to him. And I also don't use a dentist who let an employee get into trouble when they committed insurance fraud.

I have dental phobia - due to bad dental experiences when I was a child…read more I am VERY apprehensive about even going into a dental office. I consider myself a bad dental patient. That is - until I started going to Dr Nix. Dr Nix recommended sedation dentistry for me. It has eased my anxiety about dental offices. I would not hesitate to recommend Dr Nix to ANYONE!

Do not go here and do not sign up for the plan. Just my advice on the matter. I have spent a lot of…read moremoney and cannot even get my teeth cleaned. Forget about the scheduling....it is a texting nightmare!

They are horrible at scheduling and have zero interest in apologizing for there mistakes. They…read morescheduled me originally when they were closed. Then they scheduled me for a different time, and tried to cancel it the day of. Then when I arrive it takes 1 hour of waiting before I'm seen. All this is due to lack of efforts in management looking into scheduling.

3 times now they have had me schedule an appointment only to wait for over an hour to then be…read moreshoved in a room and forgotten about for over 3 hours to then be told it is too late now to do anything. At one point they didn't have gas and were supposed to call me to reschedule when they got it and they literally never called me. idk if they are short staffed or just slow and lazy bc they just stand around talking to each other while I'm waiting literally all day long for no reason. And $200 for nitrous is really fkg ridiculous.

Had a dental emergency which they weren't able to assist with at this location, which was fine. The…read moreon site dentist was so sweet and patient. She thoroughly explained what to expect at the Farmer's Branch location. The entire staff was honestly heaven sent. Would recommend them for long term care