The dentists and staff are nice but I had to have a root canal and they did not inform me that the…read moredentist I was seeing would not be the one doing the root canal. After prepping the tooth another dentist came in to do the root canal and had me sign a paper which said he is not in network. I felt like I didn't have a choice but to sign the form and have the root canal since the tooth was drilled on or whatever they do to prep the tooth. Another thing is my temporary crowns (I had 3) fell off 2 times and my permanent crown fell off once and I'm actually going to another dentist tomorrow because one of the crowns I got at this office 2 months ago is causing severe pain. I tried to call the office today 5 times and no one answered the phone. I WILL NEVER RETURN HERE OR RECOMMEND THIS OFFICE.

This has been the worst experience I've ever had with a dental office. Original quotes and…read morecommitments that were made by a dentist and coordinator that are 'no longer with the practice' were not honored, new quotes were given after I arrived for my appointment and had become a patient, and when I was promised someone would give me an answer to an issue they were looking into 'within 48 hours', it took 9 days, multiple phone calls/voicemails/emails, and a call into their sister office to even speak with someone. Once I finally spoke with Dr. Cosby, she was unapologetic for the run around and took no accountability for the decisions and commitments made by the previous dentist/coordinator within her practice. I wouldn't recommend this dental office to anyone.

I switch over to Greenhill when my insurance changes coverage, and I really never appriciated how…read moremy last dentist took care of me during my visits. I've given Greenhill 3 chances and each have failed, first visits he wanted to sell me extra stuff, I only went for a cleaning and trust my teeth are one of the cleanest that come through, 2nd visits he overslept and I waited outside with the dental assistances while we waited for him, about an hour, this last visit I actually got seated on time, but after 10min in x-rays I didn't get my cleaning until an hour and a half later, just sitting in the chair with a bib. I just can't even try anymore, never been at a dentist for 2+ hours just to have them clean my teeth for 8 minutes. Go somewhere else, I refuse to continue to come here and pray my coverage let's me go back to my last dentist in Rowlett

Wow! I am so impressed. Like many, I do not love going to the dentist. Dr. Bhatt provided high…read morequality care in a friendly manner. My cleaning went well and Dr. Bhatt and his staff did not push any additional unneeded services. Also, my insurance was accepted and their office works with many insurance plans. Additionally, Dr. Bhatt spent time answering each of my questions and was genuinely so kind!

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

Everyone is always so nice and organized here! That goes a…read morelong way! Usually you don't want to go to the dentist but my experiences here no matter what the procedure is done with comfort and ease!

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

Always a long wait at this place. Typically 30-45m with an appointment. I don't know if they just…read moremake a habit of overbooking or what. Also I feel that they charge more than usual even with a good dental insurance. My copay here doubled in the last 3 years. I think people come here because it's convenient and they have payment options. But make no mistake, this is a McDental.

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

The Lakeshore Team was beyond being excellent. The professionalism was exemplified by making me…read morecomfortable and then performing the required dental care. Dr. Noor was informative and made me feel at home. This is the best dental office.

Great care quality, the stuff was nice and the facilities are comfortable and clean, I'm scheduling…read moremy next appointment with them!

I really hit the jackpot with this dentistry office. Location is kind of tricky I almost went…read morethrough the break room in the back the first time I went lol The staff is super nice, not to mention the dental hygienist and the dentist himself. I took my three year old for the first time ever today because her gums were sensitive and red, turns out she had an ulcer :O They were super patient with her which I totally appreciate because I know my daughter can be a handful. They gave me an oral rinse to help with the pain a bit and they even let her grab some candy/toys from the back office on our way out. I will recommend this dentistry to everyone I know :)

A little disappointment. Great staff, but disappointed that they said they are participating with…read moremy insurance. They don't participate with any insurance. I am in the insurance industry, so this is the first question I ask. Ugh. Now stuck with a non-par balance. Not sure what is happening with provider, but people should understand what questionss to ask.