The dentists and staff are nice but I had to have a root canal and they did not inform me that the…read moredentist I was seeing would not be the one doing the root canal. After prepping the tooth another dentist came in to do the root canal and had me sign a paper which said he is not in network. I felt like I didn't have a choice but to sign the form and have the root canal since the tooth was drilled on or whatever they do to prep the tooth. Another thing is my temporary crowns (I had 3) fell off 2 times and my permanent crown fell off once and I'm actually going to another dentist tomorrow because one of the crowns I got at this office 2 months ago is causing severe pain. I tried to call the office today 5 times and no one answered the phone. I WILL NEVER RETURN HERE OR RECOMMEND THIS OFFICE.

This has been the worst experience I've ever had with a dental office. Original quotes and…read morecommitments that were made by a dentist and coordinator that are 'no longer with the practice' were not honored, new quotes were given after I arrived for my appointment and had become a patient, and when I was promised someone would give me an answer to an issue they were looking into 'within 48 hours', it took 9 days, multiple phone calls/voicemails/emails, and a call into their sister office to even speak with someone. Once I finally spoke with Dr. Cosby, she was unapologetic for the run around and took no accountability for the decisions and commitments made by the previous dentist/coordinator within her practice. I wouldn't recommend this dental office to anyone.

Wow! I am so impressed. Like many, I do not love going to the dentist. Dr. Bhatt provided high…read morequality care in a friendly manner. My cleaning went well and Dr. Bhatt and his staff did not push any additional unneeded services. Also, my insurance was accepted and their office works with many insurance plans. Additionally, Dr. Bhatt spent time answering each of my questions and was genuinely so kind!

So far very unorganized and unprofessional. Will update after appointment tomorrow but we set an…read moreapt at 2, they text and said confirm for 12- I said what happened to 2 they have no hygienist apparently.. then get a call to confirm for 11:30... what are they doing. Idk let's hope they know the right side of teeth from left lol.

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

Everyone is always so nice and organized here! That goes a…read morelong way! Usually you don't want to go to the dentist but my experiences here no matter what the procedure is done with comfort and ease!

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

This dentist office should be ashamed! They want to charge $20,000 for filling a few cavities and a…read morecouple crowns, but with insurance, it would only cost me $5300. Also, they will recommend a deep cleaning that cost $1000 and if you do not want that deep cleaning, they will refuse to clean your teeth regularly and say that your insurance will no longer cover things if you get the regular cleaning. Do not go here.!

Dr. Malhotra went above and beyond to see me! Very inclusive atmosphere! So glad I'm a patient here.read more

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

The Lakeshore Team was beyond being excellent. The professionalism was exemplified by making me…read morecomfortable and then performing the required dental care. Dr. Noor was informative and made me feel at home. This is the best dental office.

Great care quality, the stuff was nice and the facilities are comfortable and clean, I'm scheduling…read moremy next appointment with them!

I really hit the jackpot with this dentistry office. Location is kind of tricky I almost went…read morethrough the break room in the back the first time I went lol The staff is super nice, not to mention the dental hygienist and the dentist himself. I took my three year old for the first time ever today because her gums were sensitive and red, turns out she had an ulcer :O They were super patient with her which I totally appreciate because I know my daughter can be a handful. They gave me an oral rinse to help with the pain a bit and they even let her grab some candy/toys from the back office on our way out. I will recommend this dentistry to everyone I know :)

A little disappointment. Great staff, but disappointed that they said they are participating with…read moremy insurance. They don't participate with any insurance. I am in the insurance industry, so this is the first question I ask. Ugh. Now stuck with a non-par balance. Not sure what is happening with provider, but people should understand what questionss to ask.