Steer clear of this place…read more Billing practices are questionable. Management was insanely rude. My husband and I both had awful experiences here and immediately found an alternate team. My husband had botched implant prep here with his dentist being hired and fired within the same month. When he went back for follow-up and placement with a new dentist they paired him with a provider that's out of network with our insurance (we had no idea that their team all take different insurances and they don't disclose that to you). We've called 3 times to have our claim submitted to insurance and it still hasn't been done. For myself, the cleaning tech was wonderful but then I met the dentist and he started making wild claims and recommendations about the condition of my teeth post-pregnancy. As a nurse practitioner I felt very uncomfortable by his bedside manner and sales behavior. I asked for a copy of my x-rays and the recommendations for a second opinion 4 times between phone and email and never received them. This office doesn't care about your budget, respecting your insurance policy, or adhering to a less is more/conservative approach. If you do decide to be treated here keep a close eye on your paperwork and research everything. In the mean time, I'm still working hard to get my booking deposit back (yes they make you pay $75 just to book a cleaning).

Never got a chance to step in. All I did was call for an appointment. They got all my information…read moreonly to say at the end they needed $99 to reserve my appointment time. I said no you can cancel that. If you're going to charge me to reserve my appointment I can only imagine you're going to look for any little thing and tell me "I need it" to charge or bill more. I've never heard or seen any dental office do this to their patients.

As a very anxious dental patient I fear going to the dentist. Yesterday I had an emergency visit…read morefor my front tooth. My anxiety level was through the roof. Dr. On and her assistant, Chelsea handled me with aplomb. Not only did they dispel my anxiety with their detailed explanations, but they calmly spoke to me throughout the procedure to ensure that I knew what they were doing and how long it would take. Thank you Dr. On and Chelsea for making the visit to the dentist my best one ever. You are both amazing professionals.

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

My son has gone to Comfort Dental for years, so I thought I would give them a try and am very happy…read morethat I did. Everyone was very professional and friendly. Dentist Dan was wonderful and took time to engage with me in conversation. They provided excellent service, as well. I am looking forward to my next visit!

I can't say enough positive about this practice. as someone who has extreme anxiety and I'm very…read moredifficult to numb, they have done a great job. compassionate, knowledgeable dentist and very affordable. what more could you want?

Going to the doctor, or dentist is never a pleasant experience. Usually, you are in pain, and the…read moreidea of undergoing more pain to make it stop... well, it's stressful. Dr. Lepard removed my wisdom teeth which have been bothering me for years. The procedure it self involved very little pain, due to the sedation I was given. My recovery was super easy, and his staff explained everything to me, so I had no issues. His staff is top notch, always kind and understanding. His rates are very reasonable. Today I went in because I have an out of control cold sore, and my lip is so swollen, you would think I got into a barroom brawl. Upon the suggestion of his staff I came in to receive laser treatment. I was told that because my cold sore was so severe the laser would help keep it from spreading and could help with the swelling, but not to expect a miracle cure. Well, maybe it's not a miracle cure, but after just a couple of hours I can feel is a huge difference in the swelling, and discomfort. *Tip: I was told that the second I feel a cold sore coming on to call them for the therapy and it can actually stop it from blistering. So if you are in the area, and need a really good dentist, this is the place for you. There is no order taking or neglectful over booking. Dr. Lepard and his staff take their time and really listen to your concerns and try to help you.

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

Went in January, was told I had 6-8 cavities, they helpfully offered a payment plan to get them…read moredone. Didn't have insurance so I put it off. Went to another dentist (having had no work done) and got a clean bill On my teeth, no cavities. Almost went through with having my "cavities" filled

First off I scheduled both my kids here take off work; pull Kids out of school…read more Wife shows up and they do not have an appointment for my youngest . Then tells my wife they can't see us because it's a HMO plan. Well that's weird because when I scheduled appointment they had insurance info. What a waste of time .

I will never recommend this office to anyone. I have been here for years, it was under a previous…read morename or got new ownership so I thought I'd hang on and see if things got better, but it has not. I have had numerous appointments cancelled the same day as my appointment that have been on the calendar for months. This past cancellation I received by email, luckily I happen to check before taking off work. This is just unacceptable. My husband uses them for his braces and has nothing but trouble with the billing department. He has paid in FULL for services but still gets bills and the billing department won't return calls or help. I definitely recommend looking elsewhere for services.

I got scammed by Dalrock Dental. I came in for an estimate…read morefor top teeth braces only! I ended up getting a bill for over $500 !!!!! I never agreed to anything , and said I would think about it. I went in last week and told them that I never agreed to be a patient and I am being billed now for over $500! They said they would have it removec! I am still getting harassed on a bill from debt collectors! LOOK FOR ANOTHER PRACTICE, as they said they are only open 1 day a week. Sounds like they are going out of business and they are getting desperate!!

Staff was very nice and helpful came to the office with a family member that was being seen. I was…read moreinterested in becoming a patient so I asked a few questions I believe I spoke with Julie she is very knowledgeable. she broke down the information in a way that I could understand. most offices don't take the time to break things down and I really appreciate that from her. so if you have questions in regards to certain treatments she is the one to talk to.

They didn't know how to take my insurance and freaked out over my heart rate. Then i got a lecture…read moreabout covid vaccines from the hygienist. Which was insane because I had all my vaccines and she told me to not get them! The actual dentist was awesome but she needs to push weak staff out. Even the Xrays were bad because they didnt know how to position the sensors based on my mouth type. This place need more experienced people and feel its negligent to cut quality to meet bottom line.

Fabulous experience. They were great with my 2 younger children. Will definitely be going back.read more

I took my son here for his first appointment as he just turned 2. The staff was very friendly and…read morekid centric. They brushed his teeth, counted them and visually looked for cavities. They did not take any xrays. I expected a more thorough visit with a complete examination. I chose this office since it was kid centric but I am now having to book another appointment with my dentist for my son to ensure he has a complete review and that his dental health is really tracked. I think this office is good for maybe a basic visit.. but I need a bit more from our visits.

Dr. Kumar and his staff are the best there is! Each time you walk in they treat you like Family and…read moreknow your name. They give personalized care and help you understand what services are needed immediately versus which ones are preventative. Can't imagine a better experience.

This review is a retraction and public apology for an unfair review that I wrote about Dr. Kumar's…read moreoffice (a very long time ago). When I first started seeing Dr. Kumar, his practice was brand new. Back then, he was very "hands on" with the cleanings, dental procedures and answering the phones. I thoroughly enjoyed my experiences with him. Where I failed to see things (from his point of view) was the fact that his practice was growing. He needed and hired help. Me being young, impatient, selfish or entitled at the time, I grew frustrated that Dr. Kumar was not available for my cleanings. I was also disappointed that my "last minute request for an immediate appointment" couldn't happen. Simply put, I wasn't fair in the previous review that I wrote. Now that I'm older, I understand/ respect business and patient care... so let me be more clear and honest in my review.... Dr. Kumar is a patient person (pun intended). Dr. Kumar is good person. Very recently, I had a dental scare and had no one to talk to about my situation. Dr. Kumar made time outside of normal office hours to meet with me and help me through my problem. He answered all my questions. He wasn't even my dentist at this time! That speaks volumes to the person I've always known him to be... a person of integrity and love for people. He remembered all of my past health issues and our conversation was as if I was his patient yesterday. That speaks to who he is. I miss this. I regret leaving his office a few years ago (for what were unrealistic expectations on my part). Dr. Kumar is only one person but has a team of great people around him. Trust me when I say that your time with him is "your time" and it's special. I highly recommend his office to you and I plan to switch back.

Wow! As soon as I walked through the door for my appointment, I was not greeted by a clipboard, but…read moreby a person. I was greeted by name, with a smile. I was immediately welcomed into the back for my dental checkup. Zero wait time. The dental cleaning was comfortable, friendly and professional. I've never been treated so professionally in a medical venue before.

Lavon Dental is the ONLY dentist office that I feel at ease at when I need to get work done. Here,…read moreI don't sit in my chair and shake internally and externally while they do work. They are kind and calm even while working w someone like me, who is terrified to see a dentist! They are so friendly, knowledge, and honest.