Never got a chance to step in. All I did was call for an appointment. They got all my information…read moreonly to say at the end they needed $99 to reserve my appointment time. I said no you can cancel that. If you're going to charge me to reserve my appointment I can only imagine you're going to look for any little thing and tell me "I need it" to charge or bill more. I've never heard or seen any dental office do this to their patients.

Please read before choosing this dental office…read more Before deciding to visit this office, I strongly encourage you to read all the negative reviews. There's a consistent pattern: patients receive an estimate, proceed with treatment, and then get hit with a surprise bill for significantly more than expected. Most people don't fight it--because honestly, who has the time to go back and forth with a dental office and insurance company? This office clearly counts on that, and whether through negligence or intentional misrepresentation, they take advantage of it. The same thing happened to me. I agreed to a procedure based on their estimate and paid what I was told was my portion. Months later, I received a surprise bill for hundreds more, already marked as 90 days past due. After checking with my insurance, it was clear that the policy hadn't changed. Which means the office either failed to properly verify coverage or knowingly gave me a misleading estimate. Either way--it was negligence, deception, or both. If you still decide to go here, triple-check every detail they give you and confirm it directly with your insurance. Get everything in writing. And if you've already had a similar experience--please report it to the Texas state dental board. That's the only way offices like this get investigated. It's frustrating and time-consuming, but unless we speak up, these kinds of bad practices continue unchecked. We all deserve better.

This dentist office should be ashamed! They want to charge $20,000 for filling a few cavities and a…read morecouple crowns, but with insurance, it would only cost me $5300. Also, they will recommend a deep cleaning that cost $1000 and if you do not want that deep cleaning, they will refuse to clean your teeth regularly and say that your insurance will no longer cover things if you get the regular cleaning. Do not go here.!

Dr. Malhotra went above and beyond to see me! Very inclusive atmosphere! So glad I'm a patient here.read more

I can't say enough positive about this practice. as someone who has extreme anxiety and I'm very…read moredifficult to numb, they have done a great job. compassionate, knowledgeable dentist and very affordable. what more could you want?

My son has gone to Comfort Dental for years, so I thought I would give them a try and am very happy…read morethat I did. Everyone was very professional and friendly. Dentist Dan was wonderful and took time to engage with me in conversation. They provided excellent service, as well. I am looking forward to my next visit!

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

Everyone is always so nice and organized here! That goes a…read morelong way! Usually you don't want to go to the dentist but my experiences here no matter what the procedure is done with comfort and ease!

Went in January, was told I had 6-8 cavities, they helpfully offered a payment plan to get them…read moredone. Didn't have insurance so I put it off. Went to another dentist (having had no work done) and got a clean bill On my teeth, no cavities. Almost went through with having my "cavities" filled

First off I scheduled both my kids here take off work; pull Kids out of school…read more Wife shows up and they do not have an appointment for my youngest . Then tells my wife they can't see us because it's a HMO plan. Well that's weird because when I scheduled appointment they had insurance info. What a waste of time .

Dalrock Dental... where to start?…read more Haven't been to the dentist in nearly 5 years, needless to say, I have some problems with my teeth. I finally manned up and made an appointment, and the experience was nothing short of amazing. First off, the atmosphere is so laid back yet professional. Office staff and hygienists are super friendly and knowledgeable. I came in early for a cleaning 1.5 hours ahead of my appointment, they found time to fit me in. Conversation is probably the best I've ever had at a medical office before. From all of my past experiences, I've associated medical professionals as very straightforward and... well...a bit socially awkward. These guys bring not only the dental, but the social skills as well. For real, I'm looking forward to my 6 month checkup, can't wait to hang out with these guys again. I'm so lonely.

I got scammed by Dalrock Dental. I came in for an estimate…read morefor top teeth braces only! I ended up getting a bill for over $500 !!!!! I never agreed to anything , and said I would think about it. I went in last week and told them that I never agreed to be a patient and I am being billed now for over $500! They said they would have it removec! I am still getting harassed on a bill from debt collectors! LOOK FOR ANOTHER PRACTICE, as they said they are only open 1 day a week. Sounds like they are going out of business and they are getting desperate!!

Staff was very nice and helpful came to the office with a family member that was being seen. I was…read moreinterested in becoming a patient so I asked a few questions I believe I spoke with Julie she is very knowledgeable. she broke down the information in a way that I could understand. most offices don't take the time to break things down and I really appreciate that from her. so if you have questions in regards to certain treatments she is the one to talk to.

Simply amazing!!! The staff was very friendly and extremely knowledgeable and professional. The…read moredental assistant (Labreionna) was exceptional!! She made me feel like I was in the best hands possible. She answered all my questions and had a very distinct professionalism like I've never experienced before. The place was clean and the environment was very inviting unlike other offices. Five stars all around, I highly recommend Monarch Dental; you won't regret it. I doubt you have the opportunity to select you Dental assistant that helps you, they all do an amazing job but (Labreionna) made me like coming in for checkups. My teeth have never felt better. I look forward to my next appointment.

I came to Dr. Montoya years ago and he took care of me. I moved out of town and when I came back I…read moreneeded his services badly. I was seen right away and he made the appointment a breeze. He explained the root canal process to me and I wasn't as scared as I thought I would be

I took my son here for his first appointment as he just turned 2. The staff was very friendly and…read morekid centric. They brushed his teeth, counted them and visually looked for cavities. They did not take any xrays. I expected a more thorough visit with a complete examination. I chose this office since it was kid centric but I am now having to book another appointment with my dentist for my son to ensure he has a complete review and that his dental health is really tracked. I think this office is good for maybe a basic visit.. but I need a bit more from our visits.

Dr. Kumar and his staff are the best there is! Each time you walk in they treat you like Family and…read moreknow your name. They give personalized care and help you understand what services are needed immediately versus which ones are preventative. Can't imagine a better experience.

This review is a retraction and public apology for an unfair review that I wrote about Dr. Kumar's…read moreoffice (a very long time ago). When I first started seeing Dr. Kumar, his practice was brand new. Back then, he was very "hands on" with the cleanings, dental procedures and answering the phones. I thoroughly enjoyed my experiences with him. Where I failed to see things (from his point of view) was the fact that his practice was growing. He needed and hired help. Me being young, impatient, selfish or entitled at the time, I grew frustrated that Dr. Kumar was not available for my cleanings. I was also disappointed that my "last minute request for an immediate appointment" couldn't happen. Simply put, I wasn't fair in the previous review that I wrote. Now that I'm older, I understand/ respect business and patient care... so let me be more clear and honest in my review.... Dr. Kumar is a patient person (pun intended). Dr. Kumar is good person. Very recently, I had a dental scare and had no one to talk to about my situation. Dr. Kumar made time outside of normal office hours to meet with me and help me through my problem. He answered all my questions. He wasn't even my dentist at this time! That speaks volumes to the person I've always known him to be... a person of integrity and love for people. He remembered all of my past health issues and our conversation was as if I was his patient yesterday. That speaks to who he is. I miss this. I regret leaving his office a few years ago (for what were unrealistic expectations on my part). Dr. Kumar is only one person but has a team of great people around him. Trust me when I say that your time with him is "your time" and it's special. I highly recommend his office to you and I plan to switch back.

Wow! As soon as I walked through the door for my appointment, I was not greeted by a clipboard, but…read moreby a person. I was greeted by name, with a smile. I was immediately welcomed into the back for my dental checkup. Zero wait time. The dental cleaning was comfortable, friendly and professional. I've never been treated so professionally in a medical venue before.

Lavon Dental is the ONLY dentist office that I feel at ease at when I need to get work done. Here,…read moreI don't sit in my chair and shake internally and externally while they do work. They are kind and calm even while working w someone like me, who is terrified to see a dentist! They are so friendly, knowledge, and honest.