I was really disappointed hearing about my daughter's experience at Kind Threads. She came in with her friend, and the employee working there was unnecessarily rude and made them feel uncomfortable from the beginning.
My daughter politely asked if it was okay for them to look around, and the employee responded with, "Um, sure, but be careful because we're remodeling." What made this strange was that there didn't appear to be any remodeling happening at the time. On top of that, my daughter noticed that other customers who came in were greeted and treated normally, while she and her friend weren't given the same welcoming attitude.
Whether someone is young or just browsing, they should still be treated with basic respect and kindness. My daughter left feeling like she and her friend weren't welcome there, which is disappointing.
Aside from the customer service, I also think a lot of the items are extremely overpriced for what they are. Much of the merchandise seemed like random secondhand items or junk being sold at prices that simply didn't seem worth it.
After hearing how my daughter and her friend were treated, I definitely wouldn't recommend this place. Customer service and making everyone feel welcome should be a priority. read more