I got my "mini PhD" in Cerakote and parkerizing online after purchasing an older Colt 1911 on…read moregunbroker, which had its fair share of weathering and "idiot scratches" on it. Their rep hit me up right away here on Yelp, and I made the drive a few days later to look into a Cerakote finish for my latest handgun conquest. Pricey for sure but my word does it look like a brand new firearm. I'm taking my wife's P22 there soon to get some fun color but the regular gunmetal finish I got for this Colt really is impressive. Cool little shop too, and I tbh I did enjoy some of the responses from the owner to a handful of digs on this platform too haha. More SBO should be this genuinely engaged. Nice work fellas thanks again.

Focused professionals hell bent on doing a great job without compromise . Would highly recommendread more

I was pretty nervous walking into the store alone as a woman buying my first gun, but the employees…read morewere incredibly kind, patient, and helpful. They've made me feel so welcome that I've gone back several times since, and I can't recommend the store highly enough!

Ordered a firearm through NOVA Armory's website over months ago, as of April 2026 I still have no…read moreupdate. I've gone as far as to email them, i've called multiple times and gone to the store to be told come back another day but i keep getting told I'll receive a callback, but no one ever follows up. At this point I don't even know if the firearm has shipped, is backordered, or is sitting in the store. The lack of communication and transparency is unacceptable, especially for something as straightforward as a standard, in-stock firearm. I understand delays happen, but going over a month with no clear answer and no proactive communication is poor customer service. I've now had to consider canceling the order or disputing the charge just to get a resolution but i've strung along past their policy time period Would not recommend ordering through their warehouse fulfillment unless you're okay with being left in the dark.

This place is awesome. I just completed my VA CHP course there, taught by a real, current law…read moreenforcement officer. I've also been in the store a few times to check out the inventory. They have a really nice mix of new, used, vintage, and collectible firearms. I'm a beginniner and on separate visits I've interacted with three different staff members there, and they were all very friendly, informative, and attentive. I should also note I called a few times and they were always helpful and friendly on the phone, which seems to be rare for most gun shops!

A complete roll of the dice - I should have gone with my gut feeling…read more Salesman: leaves much to be desired. Skeevy fast talking sales tactics reminencent of a back alley bazaars overseas becomes immediately apparent when you begin negotiations for precious metals. Owner refuses to accept payments via anything other than cash when purchasing gold. Rock bottom prices offered for what he called "junk gold" that was traded towards or sold but offers nice premiums over spot for items in inventory. Owner assisted in the removal of gems on jewelery prior to trade explaining they were not jewelers and damages may occur. The end result was twisted and mangled gold remnants and two broken/ cut half carat diamonds that were outright destroyed in the removal process. Upon seeing the mess now qualified as junk gold before me the pressures to end the transaction were priority. Pressure tactics attempted as a means to hurry purchase. Statements such as "I've sold 200 onces in the time this transaction has taken" were made and now recounting sends shivers up my spine. An utter and total missed opportunity for a repeat customer. Location: situated in the hustle and bustle of Vienna, accessing parking may be a slight issue during a visit however there may be openings in the rear of building. When leaving expect thick DMV traffic resulting in extended wait times and heightened risks of injury and accidents upon exiting.

Took a gun safety course for my hql license & class was great, guys teaching it were very…read moreknowledgeable and took questions and insight. Very helpful staff when setting up appointment, now have gotten my permit and will be returning to look and buy some new items. Local owner and love supporting the local businesses especially when they do so very well with everything! Have a great online store also & I'm sure can get whatever is available in the local market

Great and knowledgeable staff they truly know how to provide great customer service. I have gone…read moreto several gun shops through out the DMV and Joe, DeVaughn and all the staff made the purchasing process in the State of Maryland better than any gun shop that I ever went before.

Very easy to deal with and super prompt in contacting owners when the firearms arrive.read more

First time buying a gun online and needing a FFL. I highly recommend Sugar Skull Arms. It was a…read morefriendly, informative and flawless transfer.

Aardwolf was the FFL that handled a shipment for a seller to me as the buyer via Gun Broker…read more Attention to detail was nil. He misinformed the seller of the process and then ship date. It took approximately two weeks to receive the package (it was supposed to go 2 day shipping), and only after contacting the business directly two times.

I was looking for a business close to home because I rather give my business to someone local. From…read morethat search, I ran into Aardwolf Solutions. First of all, what a cool name and what a cool logo! First impressions matter. Next, the website has tons of information and laid out very well. If that was not enough, the customer service is impressive. Theo is one of the most responsive business owners I have ever ran into. Not only does he respond to all questions (including silly ones) but he also shares his knowledge and recommendations. I cannot say enough about Theo/Aardwofl except that you have gained a customer who is willing to spread the voice because every time I've interacted or placed an order, you have been most helpful, fair, and knowledgeable.

Transferred my AR from Vegas to VA and used Herndon firearms. Staff was very helpful and made it…read morevery simple and easy.

Went to fill out a silencer application since they are a silencer shop representative they wanted…read moreto charge me forty dollars for the use of their kiosk. since I was not buying it through them. looks like they down sized since I was there last they will probably have to down size again with that attitude, found another one that let use their kiosk free.

I have used Capital Firearms for three FFL transfers and could not be more pleased. Shipping guns…read moreand receiving guns is not an easy process. Jeff makes it seamless. He even has boxes and will package it up for you. I can't stress enough how good he is to work with.

My experience with Capital Firearms LLC was completely satisfying. I have absolutely no background…read morein transferring ownership of some family heirloom firearms to our son in another state but Jeff clearly knew everything that needed to be done and made it easy and convenient for me. He explained all the details and kept me informed each step of the way.

I'm recommending West Marine in Alexandria, Virginia because of the standout service provided by…read moreone of their sales representatives Abigail. She was extremely helpful and holding a offshore sailing jacket that was on sale when I called the store set it aside and it was ready when I came in. But more importantly, I came back a second time for assistance with installing a new CO2 cartridge to my PFD and she took the time to walk through the process with me to ensure that it was correctly installed. I appreciate this type of personal customer service went in so many stores these days there is often no one to help or provide useful assistance.

Very bed experience I order a reel ON LINE Daiwa SAGLD40-2 SPDS on 2/09/26 and the price was 468.99…read moreand after 7 or 8 days I receive totally deafrend reel SALTIST MQ 18000 I Call them talking to several people and they sent me label for return and credit my cart no one want to explain to me what happen and they sent wrong reel and why they don't sent me the reel i had order .I will never do business with WEST MARINE EVER