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    Kim's Pampered Pets

    4.8 (55 reviews)
    Closed 10:00 am - 2:00 pm
    Updated 2 months ago

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    Spartan
    Dan S.

    This place has been a lifesaver for us my dog is old and needs special care girls are awesome thanks again

    Noemi H.

    FA-BU-LOUS!! Best word to describe the incredible way my dogs looked after being under the grooming care of these great ladies!! My dirty, almost matted, girlies came out looking chíc and with a bow to finish their gorgeous look! They appear, smell, and feel wonderful! These sweet and friendly ladies did wonders for my dogs at VERY reasonable prices! It's easy to see that my babies were treated with gentle, loving care. I am not only extremely grateful, but my girls will definitely be returning clients. You are amazing, ladies! I HIGHLY RECOMMEND YOU TO ANYONE WHO WANT THEIR DOGS LOOKING AND FEELING FANTASTIC! Thank you once again!!!

    My best friend Franky
    Christian J.

    This people are the nicest and friendly dog Groming you can find. I'm here only on Vacation time in Big Bear Lake but make sure Kim's doing my dogs and I have 4. Highly Recommended.

    Chaunda B.

    Highly recommend this cute little place! I'm new to the area, was scared to try somewhere new to get my Sheltie groomed. Came across this little gem, they are amazing, friendly, listens to your needs, answers questions and then BAM !!! you have a beautiful well groomed pup. Their prices are amazing and what you get for the price is unbelievable. I can differently say I found my new groomer. I can't wait to take my other four pups there in the future. Thank you, ladies

    Isis R.

    Jay did an awesome job on my baby!! She is the best on the mountain. Thank you Jay for your loving touch on all the animals in your presence!!

    Blake E.

    This lady is a liar. She cut off my wife's dog nipple off. I'm the one that notice it. And Jay told my wife she probably bite it off. Well she didn't bite it off cause there is no teeth marks. And how dare her to lie about it. Apparently she has cameras and refuses to show us any footage that day. I do not recommend this liar. Especially when they lied 3 times. Oh the other thing she told my mother in law about it, when my mother in law didn't know anything of it. Again don't go to this lady

    Barbara M.

    We are spending a month in Big Bear to get out of the heat in Phoenix! We have our little long haired shitztsu Oliver with us. Oliver is groomed every two weeks at home and was I worried about finding a good groomer for him. He spent the last week in the backyard playing in pine sap so I he had a few problems. After looking at Yelp reviews I made an appt at Pampered Pets and so happy I did. They were very responsive in setting up appt . It's a cute little quirky place off Big Bear Blvd. Halfway thru appt I was called to say Oliver is afraid of the blow dryer so they were going to let him air dry a little before trying again so it would take more time. When I did go and pick him up he looked absolutely gorgeous. His coat was so soft and blown out perfectly . Area that needed grooming were done and several knots removed. I was soooooo impressed. Plus the charge was an affordable $35 dollars. Thanks Pampered Pets.. I already made an appt for two weeks!!

    Trevor P.

    Excellent place for your doggies! Friendly, clean, fun, highly recommend. My dogs Snowy & Chewy really enjoy coming here.

    Looking good!!!! :)
    Melissa B.

    These ladies did an AMAZING job today. They washed, brushed, cleaned teeth, did gland expression, cleaned his ears and trimmed his nails for $40!! Drop off was very welcoming and I was comfortable leaving Ken there. We just relocated to Big Bear and Mr. Ken needed a grooming like no other. He is a Chow Chow Rhodesian Ridgeback mix with hair for days! I will spend hours brushing him and the hair keeps coming! After exactly the 2 hours they said it would take, they called me to pick him up and he was a happy and clean guy! We even got a cute little bandana! Thank you Guys! We will definitely be back!

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    9 years ago

    Fair pricing. Nice employees, and my dog left happy and clean. Great experience. We'll be back.

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    8 years ago

    The Go To spot for any of your dog grooming needs Jay n Laura are the best... they love what they do and it shows. Love You guys

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    10 years ago

    Would not take my dog anywhere else. Amazing people, and they always do an amazing job and my dog is always happy when he leaves there. :)

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    Page 1 of 2

    Ask the Community - Kim's Pampered Pets

    Review Highlights - Kim's Pampered Pets

    Jay Jay is so gentle and nice she has gained her trust and can be groomed without problem.

    Mentioned in 4 reviews

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    Debbie's Mountain Critters

    Debbie's Mountain Critters

    (2 reviews)

    This is a GENEROUS 3 stars for this place…read more The husband and wife crew, I presume, is so very sweet but I have some serious beefs with this place. And some may think me that I'm being too lenient with the rating based on my reasons, but when you are faced with limited choices, well.... When I called in advance to ask about them being open on the Sunday of President's Day weekend, they said, "of course. Just call though if you change your mind." I asked how much a day of pet sitting cost and they quoted me $50 over the phone. I told Debbie how old Penguin was and that she was current with all her vaccinations. "See you Sunday." I show up to the place which is a house on Big Bear Boulevard. It has a pet store in the front rooms and the remainder of the place, from what I saw, is dedicated to the roaming of dogs. A chain-link fence surrounds the back yard. I whip out my $50 cash along with a folder of all of Penguin's vaccination docs. Debbie tells me that she doesn't need to see the papers...hmmm. Then she tells me that the fee is $60. Now, as far as the $60 goes, MAYBE I heard wrong over the phone. MAYBE it's more expensive over a holiday weekend. Or maybe I'm a city slicker sucker, but I didn't fight it for the very possibility that I might have heard wrong. Dismissing the need for papers had me a little concerned though. I didn't worry all too much because my girl had all her shots and she is on flea meds. So I took a leap of blind faith hoping that this place wouldn't have rabid dogs running around. Upon my return, the couple told me that my Penguin minded them well and that she played nice with the other dogs. So yes, even though I thought that the couple was very friendly and Penguin seemed to have had a good time, I have to lay out the facts for those who end up considering this establishment for pet care. It's slim pickin' in the Big Bear area, so just make sure to check everything out and to ask your questions. Hopefully, your experience and MAYBE a future one from myself can up these stars. Like I said, a GENEROUS 3 for now.

    We called this place for a grooming on our dog on a Saturday (9/11/2010). The appointment was for…read more1:30 pm. However, when we went to the place, it was closed. We waited a while, but still no one showed up. We called to find out if anyone was there, but nobody answered. We left a message, but never heard back. We returned at 3:30 pm, but the place was still closed. It seems to us that this is not exactly the way to run a business,especially if you make an appointment with a new prospective client and do not keep it. However, it appears that some other people do not share this same opinion. We shall never go back to this place and will not recommend their services to anyone else.

    Kim's Pampered Pets - groomer - Updated May 2026

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