Bentley first time there . Everyone was so kind and patient with him. He lost his eyesight about a…read moremonth ago. Everyone was very sweet to him. He came home happy. Thank you so much

Really great service! They fit my pup in quickly, did a great job, and gave him a cute bow tie!read more

Always amazing, thanks for taking care of our little golden doodle who is not little but actually…read morevery big. Harvey you are the best!

Hazel desperately needed some attention to her teeth and for medical reasons cannot be knocked out…read moreto deal with this, Harvey did an amazing job

The cat food my cats like was no longer stocked at this store. DJ explained he could get it shipped…read moreright to my house for free and he did. Thank you so much . What an amazing employee. I also love how they help adopt out shelter cats. Great job :)

The staff here are always so helpful and nice when we go in. We have an old dog with a rotating…read morelist of physical and dietary issues, and the staff help us find the things recommended by our vet. We also adopted one of the kitties, and you can tell the gentleman who helped us (sir, I'm so sorry I can't remember your name) genuinely cares about the cats they help find homes for, and he was really wonderful at helping us get all the paperwork squared away. The only bummer is that you can tell they are understaffed sometimes, which is sadly just the reality of businesses in small mountain towns.

This is a GENEROUS 3 stars for this place…read more The husband and wife crew, I presume, is so very sweet but I have some serious beefs with this place. And some may think me that I'm being too lenient with the rating based on my reasons, but when you are faced with limited choices, well.... When I called in advance to ask about them being open on the Sunday of President's Day weekend, they said, "of course. Just call though if you change your mind." I asked how much a day of pet sitting cost and they quoted me $50 over the phone. I told Debbie how old Penguin was and that she was current with all her vaccinations. "See you Sunday." I show up to the place which is a house on Big Bear Boulevard. It has a pet store in the front rooms and the remainder of the place, from what I saw, is dedicated to the roaming of dogs. A chain-link fence surrounds the back yard. I whip out my $50 cash along with a folder of all of Penguin's vaccination docs. Debbie tells me that she doesn't need to see the papers...hmmm. Then she tells me that the fee is $60. Now, as far as the $60 goes, MAYBE I heard wrong over the phone. MAYBE it's more expensive over a holiday weekend. Or maybe I'm a city slicker sucker, but I didn't fight it for the very possibility that I might have heard wrong. Dismissing the need for papers had me a little concerned though. I didn't worry all too much because my girl had all her shots and she is on flea meds. So I took a leap of blind faith hoping that this place wouldn't have rabid dogs running around. Upon my return, the couple told me that my Penguin minded them well and that she played nice with the other dogs. So yes, even though I thought that the couple was very friendly and Penguin seemed to have had a good time, I have to lay out the facts for those who end up considering this establishment for pet care. It's slim pickin' in the Big Bear area, so just make sure to check everything out and to ask your questions. Hopefully, your experience and MAYBE a future one from myself can up these stars. Like I said, a GENEROUS 3 for now.

We called this place for a grooming on our dog on a Saturday (9/11/2010). The appointment was for…read more1:30 pm. However, when we went to the place, it was closed. We waited a while, but still no one showed up. We called to find out if anyone was there, but nobody answered. We left a message, but never heard back. We returned at 3:30 pm, but the place was still closed. It seems to us that this is not exactly the way to run a business,especially if you make an appointment with a new prospective client and do not keep it. However, it appears that some other people do not share this same opinion. We shall never go back to this place and will not recommend their services to anyone else.

I took Mr. White yesterday for his first checkup, and vaccinations. It's the coolest vet clinic…read moreI've been to, with fun decor. The entire staff is very friendly. And Dr. D., rather than having me put Walter up on the metal table where most dogs would more likely be nervous, he just sat down on the bench with us and chatted and casually did his exam. Such great bedside manner. At a former vet in San Diego, I would always sit on the floor with my dogs rather than putting them in a chair while waiting. The doctor would come in and then just sit down on the floor with us for the entire time. That was very cool too. We started to exit to the lobby out of one door, but there was a very angry German Shepherd barking loudly. So a sweet vet tech stopped us, brought us out a door on the opposite side of the lobby, then walked all the way to the front door with us, staying between the German Shepherd and us in case it got aggressive. That act of care and kindness was amazing.

Dr. D and his team are amazing. This is where you take your pets for care, they are the best!!!read more

Super nice people, and they treat my little girl like she's their own…read more Highly recommended!

Dexter (Christina and Ethan) are talented groomers and sensitive to your pet and well being which…read morewas greatly appreciated with our blind mini schnauzer Franki, we wanted them to come and groom her again but things happened, Franki has gotten very sick, NOTHING attributed to DEXTER. We can't compliment them enough, thank you for caring and giving her such love and great look. Blessings to you both. The Cuellars

Momo Gs is absolutely the best. I have a large Great Pyrenees, a dog that requires a great deal of…read moregrooming and he's a sensitive dog too boot. They do an amazing and through job. But just as, if not more importantly he enjoys going there and he always comes home relaxed and happy. lm extremely happy with their services and care.

You know when someone really understands dogs and cares for them like they were their own, that…read moreyou've come to the right place! I really appreciate your professional skills and attitude in taking the best care for our two very hairy girls. I see in them that they must have also enjoyed the "spa day" with you all! Who wouldn't ?!? Glad to be doing business with you "MoMo G"!!

Reed's big brother Sawyer rolled into town from Sacramento this weekend looking like he'd just…read morecrawled out of a wilderness survival documentary -- long, matted fur, nails so overgrown they could've been registered as concealed weapons. My wife and I did what any responsible pet parents would do: administered a full‑scale COVID‑era haircut and booked a 9 AM nail‑trim appointment to finish the job. Once the shop opened, we learned the entire operation was being run by one heroic human that morning. One. A whole grooming shop held together by sheer willpower and caffeine. After we explained Sawyer's situation, this absolute saint of a groomer didn't just agree to trim his nails -- she offered to clean him up for a small fee, with the kind of patience and warmth that could calm a tornado. Minutes later, out strutted a brand‑new dog. Freshly trimmed, nails immaculate, tail wagging like he'd just won a beauty pageant. I tipped more than I planned, but honestly, it still wasn't enough. She earned every penny with her kindness, her skill, and that unwavering smile that said, "Yes, I am single‑handedly keeping this place running, and no, you will not see me break." I wish I remembered her name, but I'll never forget the impression she made. She opened the shop on June 6th and represented that establishment with pride, grit, and genuine heart -- a true gem in the grooming world. PHOTO: Sawyer and Reed

I've brought my bosses large Labradoodle dog here a few times. Most of her dogs go to a different…read moregroomers, but they can't do the larger dog (because the ladies are older.) so this location doesn't have a problem with the size of the dog. I typically drop her off in the morning and within 4 to 5 hours they call me and tell me she is ready sometimes shorter than that even She's always looked really great They used to be in the shopping center off of Wood Street but now they're down just a tiny little bit walking distance behind the Ace Hardware I completely recommend this shop for Grooming, they have patience. They do a good job and the price is average for a big dog groom.

Shannon has been taking care of our dog Lucy for more than a year and is amazing. She is…read moredependable, communicative and Lucy loves her which is important to me. I highly recommend her and the business.

I was introduced to Shannon 2 years ago through a friend who uses her services. Shannon is like…read morethat Veterinarian or car mechanic that once you find, you count yourself lucky to have, and you don't let go of. She is affordable, has 20+ years in the business as a Professional Vet Tech, your dogs trust her immediately, and you genuinely feel you can trust her too. My wife and I have 2 dogs : A 15 year old rescue that requires pills morning and night for her arthritis, and ear drops once a day for a chronic ear issue that must be kept at bay. Our other dog is a diabetic min pin who has gone blind due to the diabetes and occasionally now will sadly have seizers (not just anyone can care for these type of dogs) . Neither dog does well outside my home/yard these days, or with strangers. So boarding was not an option whenever our family needed to leave town I had to bother a close friend to come over daily and work around their schedule, etc. And I didn't trust the neighbor kid to follow through on timely feedings. Then I was introduced to Shannon. She is actually more affordable than a kennel/dr office, comes to my house twice a day walks, feeds, and medicates the dogs and my dogs never have to leave the house (A stress free situation for us all). And I feel safer about her doing this than a friend because she was a trained Vet Tech for years. We actually have Shannon do the ear cleanings and nail trim too. She comes to us, I don't have to load everyone to the Vet! And she charges is about the same as the Vet does! It' a life saver. You'll love her too.