Kim's Pampered Pets was fantastic!!! I highly recommend…read morethem, I took my little furry girl in for a bath and cut basically full grooming They even did her teeth brushing and nails the price was very reasonable for the work they did. Very convenient they are located right on 330 in Big Bear city & Now Pommie looks so cute and she's so happy to be matted fur free. She looks so cute and everyone compliments her when we go in town or the Village. Thank you Kim's pets : )

i take my two red goldendoodles into pampered pet for over 3 yrs. they do a great job, at giving…read moremy two red goldendoodles the shampoo bath& rinse, plus a great work at cutting and grooming their hair. their work & skill is amazing. they are always busy, so make an appointment a few weeks in advancw. they also trim my red boys nails too. please arrive 10 mins early with your best friend. u will not be disappointed, how great tgey look when u come back to pick them up. they do great work.

Always amazing, thanks for taking care of our little golden doodle who is not little but actually…read morevery big. Harvey you are the best!

Hazel desperately needed some attention to her teeth and for medical reasons cannot be knocked out…read moreto deal with this, Harvey did an amazing job

The staff here are always so helpful and nice when we go in. We have an old dog with a rotating…read morelist of physical and dietary issues, and the staff help us find the things recommended by our vet. We also adopted one of the kitties, and you can tell the gentleman who helped us (sir, I'm so sorry I can't remember your name) genuinely cares about the cats they help find homes for, and he was really wonderful at helping us get all the paperwork squared away. The only bummer is that you can tell they are understaffed sometimes, which is sadly just the reality of businesses in small mountain towns.

Been taking our little guy here for grooming ever since we got him. Today our appointment was…read morecanceled with an offer to reschedule. The cancellation message literally said we were getting bumped to make way for someone more important. I know it sounds like I'm making this up. I still find it hard to believe. Next time, just lie to me. Tell me you overbooked, are understaffed or the clippers broke or whatever. But of course there will not be a next time.

This is a GENEROUS 3 stars for this place…read more The husband and wife crew, I presume, is so very sweet but I have some serious beefs with this place. And some may think me that I'm being too lenient with the rating based on my reasons, but when you are faced with limited choices, well.... When I called in advance to ask about them being open on the Sunday of President's Day weekend, they said, "of course. Just call though if you change your mind." I asked how much a day of pet sitting cost and they quoted me $50 over the phone. I told Debbie how old Penguin was and that she was current with all her vaccinations. "See you Sunday." I show up to the place which is a house on Big Bear Boulevard. It has a pet store in the front rooms and the remainder of the place, from what I saw, is dedicated to the roaming of dogs. A chain-link fence surrounds the back yard. I whip out my $50 cash along with a folder of all of Penguin's vaccination docs. Debbie tells me that she doesn't need to see the papers...hmmm. Then she tells me that the fee is $60. Now, as far as the $60 goes, MAYBE I heard wrong over the phone. MAYBE it's more expensive over a holiday weekend. Or maybe I'm a city slicker sucker, but I didn't fight it for the very possibility that I might have heard wrong. Dismissing the need for papers had me a little concerned though. I didn't worry all too much because my girl had all her shots and she is on flea meds. So I took a leap of blind faith hoping that this place wouldn't have rabid dogs running around. Upon my return, the couple told me that my Penguin minded them well and that she played nice with the other dogs. So yes, even though I thought that the couple was very friendly and Penguin seemed to have had a good time, I have to lay out the facts for those who end up considering this establishment for pet care. It's slim pickin' in the Big Bear area, so just make sure to check everything out and to ask your questions. Hopefully, your experience and MAYBE a future one from myself can up these stars. Like I said, a GENEROUS 3 for now.

We called this place for a grooming on our dog on a Saturday (9/11/2010). The appointment was for…read more1:30 pm. However, when we went to the place, it was closed. We waited a while, but still no one showed up. We called to find out if anyone was there, but nobody answered. We left a message, but never heard back. We returned at 3:30 pm, but the place was still closed. It seems to us that this is not exactly the way to run a business,especially if you make an appointment with a new prospective client and do not keep it. However, it appears that some other people do not share this same opinion. We shall never go back to this place and will not recommend their services to anyone else.

If you want top tier vet care this is the place. Everything went smoothly! The front desk was very…read moreaccommodating and squeezed my pup in for an appointment. The staff was so warm, friendly and on top of things. The vet doctor was helpful with aiding my Annie. The environment was very comfortable and clean.

Came here for an emergency vet visit for our pup and they were able to accommodate us the same day!…read more The staff were all really friendly and the doctor made sure to explain everything before doing the procedure and double checking if we were okay with everything recommended. We appreciated their transparency and quickness in dealing with our procedure. - Our pup had a foxtail stuck in his ear drum :/. Not a con, just a note: It's pretty pricey, but the price difference is probably because we came in for an emergency and also they're the only vet in Big Bear open on the weekend so hard to put a value ratio on it. Just make sure you have insurance or you'll be paying a pretty penny for their services. For reference the initial check up was $180 (not including the procedure we had to do afterwards) vs our normal vet visit is $75.

They did a great job with Hopper. Very patient and took their time with our nervous guy! Thank you!read more

Panini came out looking so fresh and happy! She's a…read moresquirming handful but Christina and Ethan we're gentle and patient with her and I couldn't ask for more. Dealing with difficult dogs is very hard work and is much appreciated. Dexter's is reasonably priced for the services they offer. Christina and Ethan are very kind and friendly and we will definitely be rescheduling with them again. They offer: Shampoo Conditioner Blueberry face wash Nail trim Ear cleaning Blow out Anal glad expression Teeth brushing De-flea De-skunk

Family-owned business, customers are treated like family. They've provided amazing grooming for my…read moregoldendoodle. My husband and I ate very happy with them.

I called a week prior, they told me to come in today at 09 in the morning when they open up their…read moreshop. I got there at 0845 because I'm still traumatized by the Marines, and i walk up to the door and i wait. Walk the dogs around, 09 rolls up and nothing. I go to the door, locked, sign says closed. Ok, i wait until 0915. Nothing. I don't know if there's a miscommunication or something was wrong, i called at 0907 and it went to voicemail.

I've brought my bosses large Labradoodle dog here a few times. Most of her dogs go to a different…read moregroomers, but they can't do the larger dog (because the ladies are older.) so this location doesn't have a problem with the size of the dog. I typically drop her off in the morning and within 4 to 5 hours they call me and tell me she is ready sometimes shorter than that even She's always looked really great They used to be in the shopping center off of Wood Street but now they're down just a tiny little bit walking distance behind the Ace Hardware I completely recommend this shop for Grooming, they have patience. They do a good job and the price is average for a big dog groom.

Somebody had her spa day Love the girls at Candace's shop... this is all new to Sugar Bear (her…read moresecond time being groomed), but the girls are super patient and loving and they said she did better today Candace and her girls groomed my other furbabies for years and never disappoint

Shannon has been taking care of our dog Lucy for more than a year and is amazing. She is…read moredependable, communicative and Lucy loves her which is important to me. I highly recommend her and the business.

I was introduced to Shannon 2 years ago through a friend who uses her services. Shannon is like…read morethat Veterinarian or car mechanic that once you find, you count yourself lucky to have, and you don't let go of. She is affordable, has 20+ years in the business as a Professional Vet Tech, your dogs trust her immediately, and you genuinely feel you can trust her too. My wife and I have 2 dogs : A 15 year old rescue that requires pills morning and night for her arthritis, and ear drops once a day for a chronic ear issue that must be kept at bay. Our other dog is a diabetic min pin who has gone blind due to the diabetes and occasionally now will sadly have seizers (not just anyone can care for these type of dogs) . Neither dog does well outside my home/yard these days, or with strangers. So boarding was not an option whenever our family needed to leave town I had to bother a close friend to come over daily and work around their schedule, etc. And I didn't trust the neighbor kid to follow through on timely feedings. Then I was introduced to Shannon. She is actually more affordable than a kennel/dr office, comes to my house twice a day walks, feeds, and medicates the dogs and my dogs never have to leave the house (A stress free situation for us all). And I feel safer about her doing this than a friend because she was a trained Vet Tech for years. We actually have Shannon do the ear cleanings and nail trim too. She comes to us, I don't have to load everyone to the Vet! And she charges is about the same as the Vet does! It' a life saver. You'll love her too.