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Kims Nursing Staffing Agency

5.0 (1 review)
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1 year ago

This is the most reliable nursing agency in Worcester. I had such a great experience working for them. thank you

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Beaumont Rehabilitation and Skilled Nursing Center - Patient presents with dysphasia. Food not prepared per dysphasia diet.

Beaumont Rehabilitation and Skilled Nursing Center

2.0(6 reviews)
5.5 mi

Patient was referred for rehabilitative care. Patient arrived by ambulance and waited 90 minutes…read morebefore being greeted/acknowledged by staff. Dinner tray was placed out of reach of patient. Patient called for assistance. After an hour, CNA came into room and kicked the tray closer to patient and left. Patient was unable to lift the lid off of the tray or open ensure bottle. Patient food not minced/puréed as per dysphasia diet although being labeled as minced and moist/pureed. Patient was stripped and sponge bathed with door open and in view of others passing by in hallway. In general, it seemed understaffed. PT/OT services were good and specialists respected patient's dignity. CNAs overall lack training, empathy, and common sense.

Horrible experience! My husband was under their care for a little over 2 weeks. He waited often for…read moresomeone to come help him with his needs. There are a few assistants that were more attentive but overall my husband was frustrated with the care. The communication is the worst. No one seems to talk to each other. Therapy and case management seem to not communicate about the patient's progress. I on numerous occasions left messages and waited 2 or 3 days for a call back from case management. Once I was verbal it seemed like they were more attentive. Which is ridiculous. We had a change in insurance and were pretty much thrown out. I requested help bringing my husband home and response was insurance won't cover. Well if they would have advocated for my husband it would have been approved. Upon coming home from the facility I had to call our local fire to send an ambulance to bring my husband from the car into our home. That's not medically necessary? Please!! I know social workers who said that is ridiculous they could have done more. I had to.set up my husbands transportation to and from dialysis. Because of the lack of communication I don't have transportation for him one day to treatment This should have been done before we left or were discharged. I was told this was usually done upon being admitted. If so why was my husbands not done? The facility is clean and I do agree it a lot better as far as that is concerned. While my husband was there he was left on the toilet with the door open and put on the bed pan with the curtain open. Seriously? How about patient's privacy? I had to pull the curtain numerous times to.allow my husbands privacy. The food is horrible. And though we discussed with the dietitian about his likes he never received foods of his liking. Overall I will never recommend or send my husband there again. I will be contacting his insurance to inform them of the experience we had with Beaumont. I had to select a star if I could select none I would.

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Kims Nursing Staffing Agency - skillednursing - Updated May 2026

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