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    Kim's Nails

    1.8 (53 reviews)
    ModerateNail Salons
    Open 10:00 am - 8:00 pm

    Services - Kim's Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Kim's Nails Photos

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    Recommended Reviews - Kim's Nails

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    Everything it shouldn't be

    Horrible service, shop just opened and workers attitudes are thee worst. Wouldn't recommend this salon to a stray CAT!! Service suck first time here and will never return. guy who did my full set smelt like cigarette smoke and lady in the back seemed as if she wanted to fight!!! These people suck!!!!!!!!!!!!! Wouldn't recommend EVER. Place is a mess BTW!!!

    horrible service gel polish came off same night. Went back twice & polish still came off the next day each time. The nail tech response was next time don't get black.

    I wish I could select 0. Terrible attitudes! The customer service was unbelievable. The lady who must be in charge was so rude I had to tell her to stop talking to me. Got a basic pedicure and basic manicure with REGULAR polish and it was $93. They advertise it as $65. I questioned it and she was so rude to me. should've left after that. Maybe she's so mean and rude because she's drunk! Was drinking out of a large bottle of Ciroc the whole time I was there at 11 in the morning. Someone else got a pedicure and were getting services I didn't get, I questioned it and no one had an answer. when I mentioned the customer service he said "you don't like, don't come back" I WILL NEVER RETURN HERE. I see why they're empty on a Saturday morning and all the other nail shops are crowded and booked, no one wants to come here. Pedicure was a 3/5, manicure 0/5. Smh

    Ashlei M.

    So today me and my friend went to get our nails done my friend goes here a lot (not me ) We went in for pedicures and I wanted a full set plus pedicure.. But what I got was rude customer service so here's the break down ! First pic is unfinished nails (why ?) The thumb nail was to small she didn't have a size to fit ( not my fault I don't place orders for this company ) So instead of taking off the nail she left them on me and rudely told me that she can't service me and told me to go to the pedicure bowl This is where it gets worse I sat at the bowl for like 3 mins feet in cold water trying not to complain seeing that I didn't approve the thumb nail. And when I told her she got upset So before I could ask for anything she's like (feet out water ) so I removed them And she told me that she doesn't do acrylic toes (I was cool with that I asked could I get the polish removed I still wanted the pedicure she said no we can't service u and u will have to wait outside I'm super tired of the we don't " this and we don't that " Like what do you do ? This place isn't welcoming its dingy and dark inside I'm extra cool on this place I'm a paying customer and I shouldn't feel disrespected when I'm trying to get serviced (the owner is super strange )

    Bleeding cuticle

    I should've listened to the reviews. But it was the only place open at the time before Labor Day and i decided to go. DO NOT GO HERE! The owner is psychotic. She's extremely rude and prices are outrageous. I expressed concern after the technician CUT my entire big toe's cuticle and it started BLEEDING. She said that I would never be satisfied and should go somewhere else. I was completely confused. She said "wait Nevermind i will take care of you after I'm done with another clients nails" I wanted to get up and leave, but I had foil on my hands and felt trapped. She left me sitting there for 20 minutes and was mocking me. Finally- she came back and I told her I felt uncomfortable and wanted to leave. She told me I was the worst costumer they'd ever had. This was the first bad experience I've ever had at any nail salon because ive never had any issues. and this place worst experience I've ever had. She followed me out and threatened to chip my car. It was insane. I should've listened to the reviews I saw. Absolutely dreadful. :(

    nearly no acrylic on my nails

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    7 years ago

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    5 days ago

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    2 years ago

    Pedicure. Price listed was not the one charged. $20 more. If regular pedicures are no longer available then take it off your price list.

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    2 years ago

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    5 years ago

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    2 years ago

    Extremely rude to patrons and services are overpriced! Don't spend your money here because your business is not appreciated. Terrible!!!

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    4 years ago

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    7 years ago

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    8 years ago

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    14 years ago

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    9 years ago

    Very rude and overpriced for the mediocre services. Stay away from Kim's nail located on Chardon Rd in Willoughby.

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    7 years ago

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    Page 1 of 2

    Ask the Community - Kim's Nails

    Review Highlights - Kim's Nails

    I always get my nails done at Kim's Nails on Chardon rd.

    Mentioned in 2 reviews

    Read more highlights

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    I have been a regular customer over 6 years. Today I went in and Brian has been consistent with my…read morerequests, sometimes I may have fills for months whereas other times regular gel on my manicure. I also have pedicures done , I recommend the " regular " to get a fresh feeling. There are times I've waited for up to 30 minutes, this only depends on the time of year. The price is very reasonable. The vibe is laid back once a person unwinds.

    I was on this side of town and thought it might be convenient to get my nails done here... nope…read more This seems to be a place where if you do not speak up, you will be left with a terrible service, and even when you do speak up, it's not great. I signed in and had to soak off my gel polish. No one checked on me to see how the gel was coming off. I wound up scraping it off myself and going to the front desk to explain it was done, since they were calling people who signed in after me to get started on their services. I asked for my nails to be filed round, and they are square. I had to ask my manicurist to cut my nails shorter, she didn't prompt anything or ask my preferences. I asked her to push back my cuticles and then cut them (some people prefer not to do that, but I asked), and she just cut what was loose rather than pushing back all the dead skin. I also had to ask AND show my manicurist to re-file some nails, as some were jagged and rough, or uneven. Polish was left on my skin as well. Maybe it just depends on who you get for your service, but I will absolutely not be going back or recommending this place.

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    Kim's Nails - othersalons - Updated May 2026

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