I called to make an appointment for a full set and I thought that Lee was friendly when I spoke with her on the phone. I explained that I would be bringing my own polish, and she said that would be fine. I came in and she was with another client so I waited for her because I thought she was really nice on the phone and seemed to know what I wanted. She placed the set of solar nails for me, and kept trying to sell me on pink and whites. I didn't want to do those because I had a bad experience with pink and white fills and since I was getting my nails done for my wedding, I didn't want lines in my fills when it came time for my wedding in a month.
Once she got done with filing down the acrylic to a satisfactory shape and thickness, she started to polish my nails. First, she questioned my desire to use polish, and recommended that I have gel or pink and white tips instead. I informed her that my polish matched my wedding dress, and that's what I wanted. She complained that it was "milky" and hard to work with. I shrugged it off, since she's the professional - I hadn't any problem working with the polish, so I wasn't sure what she wanted to do about it. She attempted to put acetone in the bottle and I stopped her. She insisted it was too "thick" and old. I was annoyed because I just purchased my OPI polish a little more than a month ago and only used it twice prior to visiting this salon. It was brand new, and I know she was working with older polish in her salon, but she wanted to put me into gel or shellac, and it seemed she didn't want to do what I wanted her to do but she wanted to charge me more money for a service I didn't need or want since my polish was specifically selected because it matched my wedding dress. I explained that putting acetone would ruin the color of the polish and change the shade. She seemed annoyed that I didn't want to do pink and white tips, gel/shellac and I certainly wasn't allowing her to ruin my polish with acetone. Once she was done, she ran out the door to pick up her son who called several times during my visit, leaving me with the other woman - who wasn't all that happy to have me around, waiting for my nails to dry. Very awkward situation.
If you have specific needs, don't come here. The prices are great, and I'm sure they're nice people, but I got the impression that their skills were either limited, or they wanted to make me get additional services that I didn't want or need. It's my wedding, and please try to understand that I have specific requests, and I'm carrying my own OPI polish that's brand new, please don't insult my polish or argue with me. I won't be coming here again soon. Which is a real bummer since it is right by my house. I really wanted to have a great experience here. I really did. read more