I've been coming here for over a year, and this is my first time leaving a review…read more Meghan is my favorite waxer. She's not only friendly but also incredibly efficient and professional. She always makes the experience quick and comfortable. Kehlani is the sweetest waxer I've ever met. She makes every visit feel so welcoming and friendly. Hands down, this is the best waxing place in the East Bay because of these hardworking ladies. I'll definitely keep coming back and using their services!

Hailey is so thorough and professional. She is an expert at the Brazilian wax - I am amazed by how…read morequickly, efficient, and painless she made the whole experience. She also made great suggestions on products that can help with ingrown hairs (clear), moisturizing (whip) or exfoliation (buff). Again, Hailey is so sweet and I would recommend her to all my mama friends!! Amazing!

I had a facial and brow wax with Brooke. She was very thorough and would check with me to make sure…read moreI was comfortable and happy with the outcome. Waxing the City is a very clean and comfortable environment and I would definitely recommend it and Brooke for a service!!

DO NOT BUY THE "COOLING LEG MASK"!!! it was an extra $10 for a dime sized amount of lotion that the…read morelady applied to one of my legs and used the measly leftovers on her hands for my other leg. she immediately looked at my legs and said it was "already working" which was bs. i went in the lobby to pay and the bottle of lotion she used was being sold for $30. tl;dr --- they charged me $10 for a dime sized amount of a $30 lotion, marketing it as a "leg mask"

I've been here twice for a Brazilian, and while there are definitely some positives, my overall…read moreexperience hasn't quite met my expectations. The space is really beautiful and welcoming, and the staff are kind--I appreciated being greeted right when I walked in. That said, both times I've visited, I did end up waiting a bit past my appointment time, which was a little frustrating. The services themselves felt a bit rushed, and I didn't get the same level of attention to detail I've experienced at other places. I also noticed that the wax residue wasn't fully cleaned off afterward, which I personally prefer as part of the service. Lastly, there were a few areas that felt slightly incomplete, so I didn't leave feeling 100% satisfied with the results. Because of these issues, I don't think I'll be returning.

Just had my first visit to Wax Parlor's NEW LOCATION at 1946B Mount Diablo Boulevard, Walnut Creek…read morestill near downtown in the same parking lot as Color Me Mine. They're just up the street from where they used to be located. They have an adorable new studio that is so much easier to find parking at now. I have been following these ladies from each of their locations since they started up, and their quality and customer service are always outstanding. They are so nice and fun to be around, and now their new location is an added bonus!!

Thank you, Alicia, for such a comfortable waxing experience. I can't wait to return for a facial.read more

Thank you for always giving me a wonderful experience! I can always expect the most professional,…read morepersonalized and relaxing facial experience from Alicia. She always knows what my skin needs and how to handle any issues I may be having. Her products are of the highest quality and carefully chosen to best serve her clients. Thank you! See you soon:)

Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

Danica is the best! I've been so many times (mostly Brazilian but legs a couple of times) and I'll…read morekeep going until one of us leaves the area (hope that never happens). The location is great and it's soooo cute and clean.

My first time here getting waxed by Danica! She was efficient and precise. I only get waxed once a…read moreyear but this time around was the least painful. That's Danica for the underarm wax and full bikini!

I have been a client of Leah's for over 12 years! And I wouldn't trust anyone else with my…read moreBrazilian waxes! She is absolutely amazing at what she does. She is always so friendly, welcoming, professional, and makes what could be an uncomfortable experience feel completely comfortable and relaxed. She is incredibly fast and efficient without ever sacrificing quality, and she is so thoughtful about making sure you're comfortable throughout the entire appointment. She even provides numbing spray and wipes, and offers a little bubbly beforehand--which is such a fun and special touch! After more than 12 years, I can confidently say she has earned my loyalty. I had been to other estheticians for waxing in the past but after finding Leah, I haven't looked back. If you're looking for someone who is experienced, personable, efficient, and truly cares about her clients, I highly recommend her. She is the BEST!

This was my first time at this place. The salon itself is very beautiful and has a lovely…read moreatmosphere, and Leah was very kind and welcoming. However, unfortunately, the service was not what I expected. I was here for a Brazilian Wax, it was painful, and it did not remove all of the hair. I had to go home and finish cleaning up the area myself, which was disappointing. I appreciate Leah's kindness and the nice environment, but I think I'll probably stick with my usual place, even though it's a little more expensive, because I've had a better experience there.

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!

Everyone in there was super nice and professional! It was so easy to book an appointment. Will…read moredefinitely will be going back. Thank you.

Jessie is amazing! I decided to try sugar waxing for the first time and i was hooked! She explained…read moreeverything to me and was just so gentle. She is great to talk to and i love how much of a perfectionist she is. Her studio is clean and easy to find with great parking.

Jessie was fantastic! I got sugaring for the first time and it's changed everything I thought I…read moreknew about waxing. Jessie walked me through every step, the benefits of sugaring and overall was so kind. It was a quick 15 minute service in a no frills environment. I highly recommend anyone in the area looking for affordable yet high quality sugar services.

Today was my first experience at this location. I was already hesitant to book an appointment…read morebecause I generally prefer supporting local businesses, but I was in a pinch and decided to give this location a chance. My appointment was scheduled for 3:45 p.m., but I waited about 15 minutes before being seen. Initially, I thought the service went well. I understand that waxing may not remove every single hair, especially depending on the stage of hair growth, but I expected the majority of visible hair to be removed. When I got home, I noticed several long hairs between my labia that should have been waxed, along with a significant amount of remaining hair throughout the treated area. Considering I paid $75 for the service and left a $10 tip, I expected a level of service that reflected the $85 total I spent. Unfortunately, this experience reinforced why I no longer feel confident choosing European Wax Center. Each time I've visited one of their locations, I've left disappointed. I shouldn't have to go home and spend additional time tweezing and removing hair after paying for a professional waxing service.

Tiffani is exceptional! She is incredibly skilled, detail-oriented, and thorough in her work. I…read morealways feel confident knowing I'm in such capable hands. Beyond her expertise, Tiffani has a wonderful bubbly personality that makes every appointment a pleasant experience. She is warm, professional, and genuinely makes her clients feel comfortable and cared for. I highly recommend Tiffani to anyone looking for outstanding service and excellent results. She truly goes above and beyond!