My friend took her wedding dress to Kimberly's did have it hemmed to get height all the way around. They butchered her dress, took her $400 are not taking any responsibility and have ruined her wedding dress. They won't refund get money, and really they should refund and fix the dress at their cost. My friend is getting married October 4 th, her dress is ruined and she doesn't have more money to fix or replace her dress. She was rude as well. This is a very poor way to run a business. Beware. read more

I suggest you keep walking, far, far away from this place! We ordered a dress in February 2019 which was supposed to take 2 weeks but didn't arrive until May 1st. When we went to pick it up, the beading on the back was an absolute mess (I wish I could post the picture). The worst part was that the woman kept saying it was supposed to look like that. Eventually she said she would send it to her tailor to have it fixed. I was leaving for a 2 week vacation that night so just went to pick it up yesterday and it was nothing near fixed. I demand and received a refund but with only just over a week to grad we were a little frantic. Thankfully, David's Bridal in Hamilton saved the day and we were able to take home a fantastic dress which was half the price. It's too bad I have to give even one star to this place. read more

Was a brides maid for my friend's wedding, amazing service and very nice people. She knew exactly what she was talking about, and understood what we were looking for. There were 5 brides maids, 2 mothers to dress, and 2 flower girls. She was awesome in choosing the dresses for all of us, and she was able to order in the dresses all on time we had less than 5 months to get the dresses in, and the my friend (the bride) was so happy with everything. The alterations were included in the price, which was about $170/dress plus tax, it came to $195; and it was worth every penny. Sweetest woman on earth and really does care about her customers. All in all best place to get a dress, great selection of dresses that suit everyone's taste. Definately returning to get another dress for another friend's wedding this fall. read more

Very dishonest people. My daughter tried a sample in large. She ordered a small and waited six weeks for it to "come in" It turns out they just ripped apart the sample dress and tried to make it fit a smaller person. It looked horrible! The bust didn't fit and it was all bunched at the sides. Very unprofessional. I paid $300 for garbage! Do not trust this seller. read more

High quality dresses at the best prices possible. She will even modify them at no additional cost. I bought a women's gown for my daughter but was concerned that the top was cut for a woman. She modified it to have a straight top better suited to a young person. We buy all of our dresses here, and they have other stuff too like cute outfits. I never walk out empty handed. They have everything from $700 wedding gowns to $50 bargain dresses. If you can't find it at Kimberly's it doesn't exist. read more

I put a deposit on a prom dress but I didnt end up going to prom or even getting the dress and They refuse to give me back my money cause apparently I "play games" cause Im not going to need it no more? So they stole my 200 dollars free and I get nothing. Pathetic people honestly like who does that. read more

WORST experience ever! I went to look for grad dresses for my daughter. I was with 2 other moms and their girls. Lady working kept telling us that every dress there was a size 16. Would NOT let them try anything on. Even after WE found extra small dresses that is their size she would not let them try them on. She said we could ONLY do special orders. I said why would we order a dress that we haven't even tried on. She was unfriendly, rude and obviously didn't want our business! My advice...AVOID this store!! read more

I was looking around Hamilton for my daughter's Grade 8 grad dress. I happen to be at Jackson Square and saw Kimberly Fashions. My daughter picked a dress in which she loved and the owner of the store said she would order the dress in pink for her since that was the color she had wanted. She told me the dress would be ready in 3 weeks. I went back 3 and a half weeks later and she had not ordered the dress. I was frustrated and upset for my child since I knew her grad is quickly approaching. The owner told me to come back in 1 week and she would have the dress. I went back in 1 week and she had ordered the wrong dress. I was so upset that my daughter was scared she wouldn't get it that she then settled for that one. She told me to come back in 3 days cause it needed to be altered. I went back 1 week later and the owner caused a huge scene. I had asked where was the dress hemmed and she started to scream at me "COME ON WHAT DO YOU MEAN WHERE IS THE DRESS HEMMED". I think as a customer it is yet normal to ask questions about a product that I am purchasing. She then started yelling at my older daughter telling her that she needed to get out of the store and she was mad at us. When she was pointing fingers and touching my daughter on the arm and screaming, my daughter told her to not yell at her and that the whole store is looking at her as the owner yelling at people and she continued to yell. In the end i pulled my daughter away from the incident, took the dress and left. I will NEVER advise you to purchase from Kimberly Fashions. I have now told friends at work and they told me they have heard nothing but bad from this owner. DO NOT order a dress from her. If anything go in try the dress and only buy it if she has it there. Overall worst experience I've ever been in and she needs to be better with customer service and have a better attitude before she ends up with no business. read more