Our experience with Kimball Hall was fairly stressful as soon as we signed the contract. The event hall is absolutely gorgeous, however, working with the owner of the hall, Julie, was extremely difficult. I could go on and on about the experience, but instead I will list my complaints so it will be easier to read.
* The day of the wedding, Julie was dressed in an old, oversized grey sweater and what could have been sweatpants. Her hair looked like she had just rolled out of bed. I'm all about being comfortable, but she was in the background of EVERY important picture looking like a slob.
* She continued to point out things that had gone wrong beginning from the moment I walked in the door. -My cakes (which I loved from Piece of Cake-several different flavors and delicious!) she told me they looked horrible when they were dropped off and they had spent hours fixing them. FYI my friends who dropped them off said they looked perfect and Julie hated this idea from the get go b/c it wasn't her vendor. -My sister (who had recently had a baby) came upstairs and ate a few of the snacks that had been set aside. Julie pointed this out to me and was extremely upset about it, even though I could care less.
* She would shoo people away from our table (we had the sweetheart table) while we were eating. (Our whole purpose of this table was so people could stop by and talk to us, limiting the amount of time we were walking around the room.)
* We were supposed to be married outside, but the weather was awful. I had wanted this chandelier over the arbor, but would have been charged a ridiculous amount, so we opted for a cheaper option. When I looked out the window the evening of our wedding, the chandelier was hanging up anyways.
* We had a family crisis the morning of our wedding causing our whole day to be thrown off. Because of this, my parents arrived late. Julie kept pressuring me to put my dress on (I wanted to wait for my mom.) When I explained what had happened, she said "All things happen for a reason," and continued to pressure me. When my mom did arrive, Julie insisted on being present and again was in all the pictures.
* She didn't tell us until halfway through the planning process that we would be charged a fee for any outside vendors (which ours were all outside except the caterer and florist). Because this wasn't part of the original contract, she did waive these fees.
* Our caterer was very difficult to work with. We met and then emailed several times with her continuing to suggest items with meat in them (we were attempting a vegetarian dish). However, in the end the food was amazing.
* She cut my cake!
* Some of my sister's jewelry was stolen that night.
* She had one of my husband's friend watch the front door during the beginning of the ceremony, even though there was plenty of staff available.
* We did love our florist (who is one of her vendors) and of course as I mentioned earlier, the facility is beautiful. read more