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    Kim Young H PC

    5.0 (1 review)

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    11 years ago

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    Churchville Chili Family Medicine

    Churchville Chili Family Medicine

    2.5(12 reviews)
    68.1 mi

    Primary care is absolutely bare minimum. A physical in this…read moreoffice takes twenty minutes max. At your physical, you are not allowed to ask questions, to do that.You have to set up a new appointment. If you are older, they spend the first fifteen minutes just talking to you about.Hipaa and old age stuff. Then, they charge, you double for the physical which really was a15 talk and a 5 minute look over. They barely check anything. They didn't used to be this way... sometimes as companies get bigger they lose focus on the customers or in this case patients. It is really too bad. Rachel and Christine seem to care but their hands are tied by policies that put time ahead of genuine patient care.

    The nurse practitioner, Rachel, gets 5 stars. She's awesome! the rest of the office and experience…read morehas been so-so. Nothing above and beyond... sometimes the occasional sour taste left behind in my mouth. First met one of the main Drs there for one thing - he commented on my cholesterol levels (not related to my visit) and made a remark about how I probably eat a lot of "queso" and should dwindle it down. I didn't say anything but I still feel weird about that- just because I'm Latina doesn't mean I eat "queso." When we discussed the actual reason for my visit, I mentioned to him what i had and what caused it. He straight up didn't believe me lol he said how it couldn't be that and instead told me it was something else. I insisted on what caused it and told him what I wanted to be done to fix it- but he persuaded me to do something else first. At the end of it all, lab results came back a few days later proving that I was right from start m. I had to return a second time to get the original treatment I wanted and When I returned that second time, while the overall experience with that same doctor was better, it was interesting he didn't say anything about how he was wrong for not believing me the first time. On a different occasion, it took three people to remove some stitches I had. I didn't really care much but, just food for thought. I feel the scheduling dept doesn't have correct notes available about previous dr visits. I made an appt to have a follow up on something and the scheduling person said it was actually for a procedure to be done.... but it wasn't supposed to be for a procedure, so appt was just canceled instead of rescheduled. TAKE NOTE: they have a "one strike and you're out" sort of policy. If you miss your first "appointment" (which is a "getting to know you" appointment), and don't give a 24 hour notice, you CANNOT be their patient anymore. Too harsh in my opinion.

    Kim Young H PC - familydr - Updated May 2026

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