Nice clean candy/chocolate/ice cream shop. Service was so AMAZING I would have tipped, but it wasn't an option. We went two days in a row both times the servers for ice cream were so helpful and kind! If you like coconut or almond joys their coconut ice cream is AMAZING. I also got the turtle cheesecake it was super yummy but a whole scoop was hard to stomach. The New Orleans pralines was super yummy as well but a little too rich for my taste buds for a whole scoop too :( read more

Chocolate/candy heaven!!! The staff was very friendly and answered any questions we had! The store was very clean. You want it! They have it. Prices are good as well. read more

Bustling classic ice cream and fudge shop in Gatlinburg in the heart of the city. A fan favorite for a reason that has solid options of good quality ice cream. They also sell different fudge assortments in a vibrant and inviting setting. read more

Kilwins Ice Cream - Chocolate - Fudge - Candy Stores Near Me - Gatlinburg, Tennessee

Huge scoops! Generous samples so at least you can try to make a decision - there are so many flavors. My favorite was the blueberry waffle cone. My teens loved s'mores and chocolate caramel cookies & cream. Husband loved the salted caramel. Parking is not obvious, there's a $2/hour lot in the back near a Chinese restaurant. NO RESTROOMS read more

This was a quick nice visit. It was my daughter's birthday so we just went in to get a candy apple and some ice cream. It was quick. We were greeted with a smile which is always nice!!! I would come back to get another apple someday. read more

We stopped here for a snack. I had the small cup of the New Orleans Praline and it was very tasty! Service was excellent and friendly. Thanks for a great cup of Ice Cream! read more

Kilwins Ice Cream - Chocolate - Fudge - Candy Stores Near Me - Gatlinburg, Tennessee

My husband and I really loved the chocolate dipped waffle cone with our ice cream. We sampled some varieties of fudge and plan to give that as gifts to friends. read more

We discovered Kilwins when we visited northern Michigan years ago. We were delighted to find one in Gatlinburg. Walking up we could smell the fresh waffle cones they were making. Our group tried several ice cream flavors--mine was Georgia Peach, in one of the fresh waffle cones (still warm)...for me it was nostalgia and deliciousness. I got a "small" which was a very generous portion, much more than you get at say, Baskin Robbin's. They are a bit pricey, but their treats are great quality and a tasty experience. It's smooth, creamy, with wonderful flavor. It's a great, cool treat! read more

If you a fan of pistachio flavor. This is the place. You will get the whole piece of pistachio inside the ice cream. Im not a fan of peach flavor. But guess what... their peach flavor is the best peach flavor I've ever taste. Not too sweet but big chunks of peaches there and has fresh peach aroma read more

If you like lots of sugar in many different forms, you'll love Kilwin's. Ice cream, fudge, caramel - you name it, they have it! And they give samples of both fudge and ice cream, so you can taste test until you find exactly what you want before you make a purchase. I'm giving them 4 stars rather than 5 because the experience is not quite the same as at some of the local shops. But this sure is a great consolation prize! read more

On vacation from Florida and got excited that Kilwin's was here! Always a good choice! read more

Kilwins Ice Cream - Chocolate - Fudge - Blue Moon and Superman - Candy Stores Near Me - Gatlinburg, Tennessee

Always our Go To for Carmel Apples and Fudge . 13 years and twice a year I look so forward to this place. Not to mention it's Clean and Friendly read more

This is the second chocolate shop I stopped at in Gatlinberg. I like that it was brightly lit and there was a little more order. I found an area to kind of queue up to purchase some fudge because they had quite the selection of different flavors. There were probably 10 in all. The person helping me kind of explained how I could make a sampler box and I think she mentioned that if I bought 3 pounds, I would get one free. I don't think I got a free pound, but oh well. It's partially my fault for not clarifying/asking at the end. I bought quite a few other things: salted caramel and caramel apple, etc. They also have ice cream in the back which a lot of kids were excited about. This was just as popular as the other chocolate shop I visited. It felt like more of a business and less family owned, but that's ok with me. There was a guy making fudge behind the counter on a nice smooth and clean marble counter. Legit. read more

This shop was Ok but way, way overpriced. I would have bought if I could afford, they make other shops appear extremely cheap. Staff did offer sample of fudge, but not friendly. There are literally dozens of other candy, fudge shops in Gatlinburg and Pigeon Forge that won't break the bank. read more

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I feel like all the stores are all the same, state fair junk food town. Not sure why people frequent this town. This chocolate was no diffeeent then others. Just typical over priced. read more

Great sweet shop on the main drag in Gatlinburg. They have lots of treats to chose from, and we were there for ice cream. Prices are inflated as you would expect in that location. They give free samples to help you pick a flavor, and all the service was friendly and patient. read more

Kilwins Ice Cream - Chocolate - Fudge - One scoop in a waffle cone - Candy Stores Near Me - Gatlinburg, Tennessee

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While recently in Gatlinburg again, we stopped in here to sample the fudges. I love fudge and will never turn down a sample. I dont know why but I dont remember this place and as with most places they had my favorite flavor, Maple Walnut, but wait...what is this I see? They have a BUTTER PECAN fudge!!!!! Oh my stars and garters! Oh no they didn't! But, ohhhh yes, they did!!! When I stopped here I had already been to the usual places around town and had not seen a butter pecan fudge anywhere! I was excited to try a sample and it was sooooo yummy! We were going to get some but the guy working, well lets just say he is not going to be winning employee of the month any time soon so we left. Next day we all stopped by again and a different guy was working and he was more than happy to help us. He answered all our questions, gave us more samples, told us about all the specials, the company, the fudges, etc. He is how an employee should be and he is who you want behind the counter! I am so sorry I didnt write his name down but he had dark hair and glasses....I THINK! I could definitely pick him out of a fudge line up! Okay, pretty sure. Also, I walk by my own husband sometimes cause I just don't pay attention so there's that. Lol We ended up getting 6 pieces of fudge and ice cream which we would have gotten the day before had customer service been better. I didnt realize til we opened the box a couple days later it had the cutest little wooden fudge knives in there. We will definitely be back. It is higher than other shops in town but don't let that dissuade you, you really do get what you pay for. Highly recommend! read more

Kilwins Ice Cream - Chocolate - Fudge - Fudges. Butter pecan, Maple Walnut, Sea salt vanilla caramel. August, 2021. - Candy Stores Near Me - Gatlinburg, Tennessee

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Workers were great, ice cream didn't have a strong flavor. Enjoyed the strawberry ice cream flavor

The peanut butter was good!; The marshmallows in Kilwin's was better than the one I have inside my house, staying here for vacation and visiting this place was a good choice. There was a man that was friendly and was nice! Very good place. read more

Love Kilwin's! We visit them every time we find them. Fort Wayne...we gave one coming in the new Bradley Hotel. Kilwin's fudge is always delicious! It is enjoyable watching them work the fudge into a delicious treat! The team at this location was very friendly and welcoming! They were happy to give you samples to try! Visit your nearest Kilwin's!! read more

This place has some amazing ice cream! Came here twice on our Gatlinburg trip, and got the turtle , blue moon , and cookie dough ice cream. All the flavors were really good, but I definitely like the cookie dough more. Very fresh and rich tasting. The turtle mainly tasted like Carmel, wasn't much chocolate in it, but it did have nice candied pecans. The blue moon was good too, very unique profile. The waffle cones were also fresh and homemade tasting. The definitely know they are in the best place for an ice cream shop though, pretty high prices for what it is. Have had equally great ice cream parlor type before for a lot less. read more

When in gatlinburg we always try to stop at kilwins. Their ice cream is excellent. The place is always clean and the staff are kind and prompt. We like the butter pecan, chocolate, pumpkin and sherbet. Pretty much everything in this store is delicious. Must visit. read more

Kilwins is a mom and pop confectionary shop that was founded in 1947 in Petoskey Michigan. Now the company operates 123 stores in 22 states. We have a bunch of them in South Florida where I live and I visit them for ice cream. They also sell fudge and other confections. Due to Covid you can't walk in this store like you normally would and inhale their sweet scent. Instead you order at a counter that has been created and the cashier is protected behind plexiglass. While walking around downtown Gatlinburg we were enticed by the candy apples in the window. They are actually one of my favorite things to get from Kilwin's. According to their website ""The Perfect" Caramel Apple starts with a fresh & crisp Granny Smith apple, finished with our made-in-store Caramel. Our "Original Recipe" Caramel is still cooked in a traditional copper kettle, a three-hour process that results in a smooth & creamy Caramel, for that "Perfect" Caramel Apple, a customer favorite for 70 years!" They are not cheap, $8 for the pecan caramel apple we picked and worth every penny. They cut it up for you so you can just pull the pieces off the core. One apple was more than enough for two people. I like to think they are a semi healthy treat because of the apple, LOL. When you want to splurge you can't go wrong with a caramel apple from Kilwin's. A trip here can make a sweet memory of Gatlinburg even sweeter. read more

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We came in pretty late so we didn't get to see any new chocolates being made or waffle cones being assembled, but we did get was great service! Personally, I got the toasted coconut fudge because that is my favorite and then I also got the peppermint ice cream. (Which they don't have in South Florida) and of course it smelled like chocolate! read more

You can definitely taste and feel the difference in quality between Kilwins and store bought ice cream! Had the cappuccino chocolate and sea salt caramel ice cream. Both extremely full of flavor and super creamy. No processed flavors. The cappuccino had bits of chocolate chip in it which were extremely surprising! Overall, great ice cream for the price and quality! read more

Kilwins Ice Cream - Chocolate - Fudge - Sea salt caramel and cappuccino in a waffle cone - Candy Stores Near Me - Gatlinburg, Tennessee

Food, service, and ambiance all great. Would recommend this place to visit and get the hot chocolate!

You have to try the chocolate chip cookie dough ice cream! It is the best you will ever have read more

Kilwins Ice Cream - Chocolate - Fudge - Entrance - Candy Stores Near Me - Gatlinburg, Tennessee

Their fudge is the best I've ever had!!! We tried the dark chocolate, chocolate and peanut butter the chocolate and fudge and the chocolate and caramel! All Wonderful read more

This time very disappointed we my favorite place to eat ice cream I paid $7 and the guy whom server the ice cream just pick like spoon of the left over of the old barrel that was on top of the new barrel. I think that is not right to paid the money when you see the inside of the waffle cone I don't know if I'm my next visiting here I will stop. I'm visiting from Jacksonville read more

Kilwins Ice Cream - Chocolate - Fudge - Candy Stores Near Me - Gatlinburg, Tennessee

Love this local chocolate store. The staff is super friendly and the treats are all delicious. My boys and I got treats from here just about everyday we were in Gatlinburg. Our favorites were the chocolate covered pretzels and the buckeyes. read more

Excellent place for a treat! We have one back home, but have never tried it. The apples peaked our interest, although we didn't get one. The employees were quick to offer my 2 year old son a sample of their Superman ice cream. He was so happy! Very very nice people. My husband went with a scoop of the marsh-mallow s'more in a fresh, still warm, waffle cone. The ice cream was great, but the cone put it over the top. We also got a milk chocolate covered marshmallow and a white chocolate and sprinkles covered krispie treat. The chocolate on both was divine. Too delicious to even get a picture first. Highly recommend! read more

This little store has fudge , candy apples , ice cream and so much more treats . I got the fudge brownie ice cream and it was so delicious.

neat and friendly ice cream shop, right on the strip! great selection of ice cream, unique flavors and plenty of candy and fudge choices. our daughter has a peanut allergy and they were so careful to keep her order separate and safe. thumbs up! read more

Kilwins Ice Cream - Chocolate - Fudge - single scoop cups, 4 different varieties - Candy Stores Near Me - Gatlinburg, Tennessee

The ice cream was okay but the ice cream lady was rude and impatient. However, the other employees were very welcoming and friendly.

We strolled in for ice cream and fudge place smells a amazing and they let you have samples of the fudge before trying .

The best caramel apple I've ever tasted! Kids loved the ice cream and fudge. It's a must visit if you're ever in Gatlinburg.

So good, expensive but worth it! Fast service! I love Kilwins!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We used to live in MI with a Kilwin's in town and it is one of the places that we miss. My daughter grew up eating Superman ice cream and is disappointed to find that outside of MI it is just vanilla ice cream with coloring. She tries to convince her friends that REAL Superman has a fruit flavor to it. So when we were in Gatlinburg, Kilwin's was #1 on her list of places to go. The Superman didn't disappoint! Another thing Kilwin's does right is fudge, which is no surprise since the UP of MI is known for great fudge. I got half a slice of maple walnut and it was the best! It is too sweet to eat much at one sitting, so the great part is one piece lasts me for a number of days. read more

The first time I've had Kilwin's was when I was in Miami. Since then, I have been thinking about it haha. There is a Kilwin's at Atlantic Station but I don't go to that part of Atlanta often. Because I was in Gatlinburg and walking through the town, I wanted ice cream even though it's cold. I love sweets too much. When we happened to walk pass Kilwin's, I was excited and went in. There was Peppermint flavor!! Yes!! I got a sample and was all for it. I just wish customer service was more attentive and smiley faces. Luckily, I"m a greedy person and just wanted the ice cream. I always get ice cream in waffle cone. Delicious!! 272/2019 read more

Can't say enough. I love this place. Salted Caramel is a MUST! I'm never disappointed when I come across a Kilwins!