Returned due to leak in tire and only one car ahead of me. Waited an hour plus so far and still no…read moreservice. It's one tire people. Other cars came in and went ahead of mine yet no service.

Great experience at Mavis today. I ordered a set of tires online and made an appointment. When I…read moregot there the service advisor, Chris, informed me that they had been ordered but not delivered. He apologized that the appointment wasn't moved or that I wasn't notified. He went above and beyond and got me a better tire for a discounted price due to the scheduling issue. For 4 tires and an alignment I was in and out in about an hour. Great service and great prices. Unlike so many other tire shops this one was clean, had a seating area, an area where you could work on your laptop, and a children's play area. Also, plenty of outlets (with USB ports) to charge your devices.

I had an oil filter housing unit leak. I pad half the price I was quoted somewhere else. I had also…read morebeen told there was another leak. Was told here the other leak was not present. Very honest and reasonably priced. I'll be back.

Every time I go in for any kind of work, these folks go above and beyond and not just for me for…read moreall of us. I was in a pickle with my daughter's car while she was out of town and needed it back before she arrived but they said it would be several days. Later that day I got a call and was told to bring it on in. They had my car fixed and back to me in plenty of time. I could kiss their cheeks every time I see them just for that reason right there. I recommend this business all day every day to everyone needing work done! I absolutely adore this group of people. Very personable people and enjoy the conversation while waiting on my car! Keep up the great work you guys!! And always an affordable price for me while on a fixed income. Can't beat that any day!!!

Service department is awful,I called them when I broken down and asked if I have it towed there…read morewould they be able to look at it? They said yes we could take a look at have brought in. So I had to pay extra to have it towed there. It's my only vehicle, it sat in there lot for a week, I called and ask if they had a chance to look at it there response was we've been busy probably won't be able to look at for two to three weeks, now had they informed me of this when I called I would have never brought it to them!! I then had to have it towed from there to another place I asked the if they could help me out with the tow and they said no! So again I had to pay for another tow to a place that had it looked at and fixed in three days, and they were 3 miles from where I broke down. I only took it to Woodruff Chevrolet because I have a GM product, but it will be my last. AAMCO was awesome on east main street Spartanburg

Rick here was super professional and friendly, I had called around to a few places trying to get…read moreour car taken care of, this place was honest, actually knew when they could look at the car and gave me an idea of when it might be done depending on the actual problem. They even checked to see if our car was under warranty which it was, and got it taken care of earlier than stated. Just a great experience. (especially when we had called a place called kens in woodruff, that man so so rude even though my mother in law had given him business for years, it's ok it you are busy, it's not ok to be rude.) We really liked this Chevrolet place and the friendliness and professionalism here. Seemed clean and well run too.

I'm speechless and confused on why my experience was so horrible at such a highly rated mechanic. I…read morebrought the car in for a damaged wheel bearing and a transmission fluid drain and refill. They claim to be Lexus experts (my car is a Lexus). Different employees told me different recommendations which was concerning. I dropped the car off and the next day got a voicemail that the car was fixed and ready for pickup. Great, when I finished transferring my belongings back into my car I am told it just went up on the lift to get worked on. No work had been done whatsoever. Lots of miscommunications on their end. Finally, when I schedule an appointment to get the car fixed the following week they tell me they can't get me in/don't have a loner car until the following week because some people blew their engines and their cars were being worked on. I said "forgot it, nevermind" and went to a competitor I used in Greenville before. They fixed my car in less than 24 hours and had the loner car ready. Ridiculous..

Approximately one month ago, took our 2001 Mazda here and told them it had turned off at red lights…read moreand was jerking and acting like it was going to turn off as we were driving and a warning light was on. Almost $1,800 later, we at this moment are standing in a parking lot, waiting on a tow truck, on Hwy 123 where two sweet young men helped us finish pushing our car out of the intersection. The car has stranded us twice since we paid YOUR HONEST MECHANIC nearly $1,800 for this very same reason we took it in for. They talked very nice to us and they said they felt they could fix this problem. We kept getting notices that this additional thing needed done and that needed replaced/repaired. We were under the impression all these new issues they were coming up with were necessary to repair the problem we brought the car in for!! At $1,800 they were still saying something else needs work but at this point we were out of money and not knowing ANYTHING about cars we weren't sure we should put more money into the car. We were told the original problem was repaired. Obviously it was not. We took it back for them to look at just a few days afterwards because that light came back on and they said they would like to do another diagnostic and it appeared there was a very slight leak around the top of the radiator. (We have had no issues with radiator leaks at all. Ever.) I would expect that $1,800 should have fixed the issue we walked in with. I believe they knew they had a couple of senior citizens who were completely ignorant about mechanical issues and took it from there. We are waiting, once again, on a tow. That $1,800 could have went a long ways towards our insulin or eliquis or any of our other prescriptions and doctor appointments. I'm giving One star because I can't give 0. Reason being, the very problem we told them about when we took the car in was NOT fixed. It's still doing the very, exact thing. Nothing new. Exactly how it was doing that made us take it in to begin with. They say they test drove it and it was fine but obviously they didn't drive it in the same way a person would use their vehicle because it still turns off if we sit at a light for too long and it will still jerk and act as if it's going to turn off sometimes when we are going down the road. Same 'symptoms' we had when we took it to them.

Mastertech came highly recommended and we experienced great service and quality work from a…read moreprofessional team. Thankful!

Excellent and great service. I have an older car which I have taken to several other places, but…read morethey would not even take the time to attempt to help me. I can't express how thankful I am that I found this group of fine and honest professionals. I will only take my present vehicle and/or when I purchase a new one. So many auto repair places try to rip you off today. Mastertech Auto, the one on 3301 Rutherford Road does not. They are personable, patient, and have integrity, a quality which unfortunately is pretty much lacking in our society today. It was a pleasure doing business with everyone from Novie (I hope I spelled his name correctly) to the mechanics. ONLY place I will take my car for any work or repairs. Thanks guys and thank you for all you do. You are greatly appreciated. Sharon Mitchell

My experience has been great so far. Jay is very knowledgeable, punctual and the pricing is…read morereasonable. I look forward to restoring my vehicle with this company.

The owner Steve is amazing as well as his staff. I had my…read morefront tires that were worn and wires showing. I financially wasn't able to replace them. However Steve donated tires and labor and replaced them for me. His staff was the sweetest, quick, caring and helpful. They were a true blessing to me and made it possible for me to get to my doctor's appointment safely.

Work completed that I never asked for. Just wanted a floor vent opened/fixed so heat can come out…read moreon the passenger side. They recharged my AC.

These folks are first class. They got me out of a jam, I live an hour and a half away and got towed…read moreinto their shop 10 minutes before they closed. They located the part that was needed and stayed late to get me back on the road. We need more folks like this in the world. God Bless

A great local automotive shop. Vinny and Cathy are awesome and willing to go out of the way for…read moretheir customers. I recently had my AC repaired by them, and they did a great job. Additionally, my mother dropped off an older truck since her rear window wouldn't roll down. After troubleshooting it they realized another part would be required that Toyota no longer made. Rather than charge mom labor for the work already done (which was a lot), they didn't charge her anything. We will definitely be going back fo any and all of our automotive needs just due to their customer service alone.