We rented a beach house in Nags Head for one week in July. Prior to heading down, we reserved beach…read morechairs and an umbrella online. We are so happy that we did, it was very convenient! When we arrived at the house the beach equipment had already been dropped off and they picked it all up on our last day. The prices were very reasonable for a week! This gave us more room to pack other items in our car when traveling.

Rented 2 umbrellas and 2 chairs for the week at a very reasonable price. On our last day of…read morerental, I called and asked them if they could pick the chairs/umbrellas from our vacation rental and they said yes no problem. Very happy with this place! Great customer service.

Knowledgeable; reasonably priced; centrally located and friendly!! Quick turnaround!read more

We've rented bikes at almost every beach we have visited and were excited to do the same here. I…read morewould NEVER recommend this place to anyone. It looks terrible, unkept. Employee working was rude when we called on the phone as well as unhelpful. When we came to get our bikes (since no ETA could be provided on a delivery time except "sometime tomorrow I think") we stood for 40 minutes only to receive rusted and beat up bikes and a kiddie cart that was full of dirt and sand and so wore out it won't stay closed. For $302 for four bikes for three days this is unacceptable. I also asked if I could have a receipt. No. Do I need to sign anything? No. Do you need to mark our name off a list? No. Do you need to write it down so you don't deliver our bikes tomorrow since we picked them up? No. They literally did not check the online reservations or ask for our name or confirmation number. Basically they have no system other than taking your money online for shit bikes. We could have walked in and just got these without paying for them!

The owner, Mike is fantastic. My fiancee brought his tri bike down to Duck to ride during our…read morevacation. To transport it, he took it apart but couldn't get it back together again. We happened upon this shop (via the advice of locals). Mike put it together quickly, for free, and wouldn't let us give him any money. He was not only generous, but he was a good guy. He had a gentle, easy way about him - striking up genuine conversation with all of his visitors, like he was an old friend. I recommend either of his two shops to anyone visiting the OBX. I rarely give perfect scores to businesses. They most certainly deserve it. I heard him helping other people ahead of us in line and he knows his stuff.

Great bike shop on the Outer Banks. I've rented road bikes here several times when we come down…read morefor vacation. The bikes are in great condition and set up properly. If you want to save the trouble of bringing your own bike, you can trust these guys to put you on a quality bike at a good price for the week.

Bicycle has changed hands from previous owner, which had many bad reviews, trying to change the…read moreoutlook of the by offering customer service and a fun atmosphere to be in. always a fun here.

I was surprised by the comments. My husband and I felt the owner was extremely nice. Lucy, his dog…read morewas a sweetheart. He adjusted our seats on our bikes. Made sure everything was good with both of them and gave us tips on where to bike. Pretty straightforward guy. Only tip I suggest is if you bike the woods bring bug spray!!! the deer fly are nasty.

Great service, plenty of bikes and reasonably priced. The attendant was very helpful and…read moreattentive. Will definitely come back next year.

We reserved a 6 person golf cart the day before the trip we were told it broke down and Katie went…read moreabove and beyond to get us two 4 person golf cart so we could all enjoy the rides on the cart with our large group. I highly recommend this company and shout out to Katie for the superb customer service.

Brian was the nicest bike shop owner we met on the Outer Banks. We came down for a week during…read moreoff-season in March. I needed an adult tricycle. The shops i called/visited hardly even said sorry. They pretty much threw up their hands. Brian on the other hand said his were in storage until April. I guess he read my disappointed and agreed to get one out and ready for me for the day after next. You can't imagine how pleased AND happy I was!!!! I LOVE RIDING A BIKE! I'm a tad older and feel more secure on a tricycle!!!! Brian was GREAT!!!! Thank you Brian.

Owner was great, he really knows his bikes and is a nice guy. Good pricing too and quality work.read more

I had a terrible experience with my first order from Kitty Hawk Kites a few weeks ago. When placing…read moremy order I trusted the website by choosing and paying for expedited shipping: an additional $30 for 1-3 business days. We were attending an event which we flew to in California and this was a gift needed to arrive in that timeframe. Almost 8 days after the order was placed, the item had still not arrived. I called several numbers on website several times explaining the situation but only reached VOICEMAILS. Not one person returned my calls. After we returned home, the item still had not been delivered to the recipient. It finally arrived 10 days after purchase - not 2-3 as indicated when ordered and paid for. After I emailed them I did not receive a personal response - instead an automated message telling me a portion of the amount I paid for the item was being partially refunded (the expedited shipping cost). I requested a full refund. This business needs to take inventory of the responsibility they have ensure elevated customer service and satisfaction. I would not recommend anyone place online orders from Kitty Hawk Kites after this experience. A huge disappointment as a business.

Store is awesome! Very big store with a big selection of clothes, kites and other OBX merch. I…read morebought some clothes and 2 kites. My kite flew perfectly (it even got dropped and barley tangled and looked gorgeous) however my sisters kite didn't even get off the ground for more than 5 seconds. Everyone including my kite expert aunt tried it was just a faulty one.