Not only is this a great place for children, it is a wonderful place to work as well. The school…read moreuses a nationally recognized curriculum and provides mentorship at all levels of the child care profession. Over the 7.5 years that I worked there, I enjoyed ongoing training, flexibility and support as I experienced significant life challenges, and paid educational opportunities that prepared me to take on new and exciting roles. Benefits and pay are competitive, and the owners and staff are like a family.

My children have loved attending the Village year round since 2014. Couldn't imagine sending the…read morekids elsewhere with all the fun activities and learning that occurs at the Village!

My child attended KinderCare for 17 months. On 5/22/26, an incident occurred that ultimately led to…read moremy decision to withdraw my child from KinderCare. On the morning of May 22, my husband, and I changed our toddler's diaper before drop-off. At that time, his skin was completely clear with no diaper rash or irritation. KinderCare documents his last diaper change that day occurred at 3:15 p.m. He remained at the facility until approximately 6:15 p.m. that evening. Upon pickup, we returned home (3 minutes away) and changed his diaper, as we routinely do after pickup regardless of recent diaper changes. At that time, we observed the diaper change time written on his diaper as 3:15 p.m., consistent with KinderCare's practice of writing diaper change times directly on diapers with permanent marker. We observed blood in his diaper area; that his skin was no longer clear, unlike at the time of drop-off that day. The rapid development of this condition raised immediate concerns regarding the care he received while at KinderCare. The resulting diaper rash that progressed to raw, bleeding skin lasted 8 to 10 days. Staff informed me that the practice of writing diaper change times on diapers was implemented to ensure accountability and address prior concerns regarding diaper changing. This policy was introduced during the tenure of the current director, who is the third director I have observed during my child's enrollment. My concerns were not limited to a single incident. My husband and I sent separate messages on the app regarding concerns. Neither message received acknowledgment or response. Then, I received an email stating that I had not provided sufficient notice and would be billed accordingly. At that time, my access to the daycare app had also been disabled, preventing further communication or review of account messages through the platform. I am requesting that KinderCare: Waive any tuition, withdrawal fees, or additional charges related to my immediate withdrawal following these care concerns. Release my child's photographs immediately upon arrival or confirm they will not be withheld. Review the circumstances surrounding my child's care, including the diaper rash incident. Provide a written response addressing the concerns raised in this complaint. My primary concern is not solely the billing dispute, but whether the facility is providing an appropriate standard of care, maintaining adequate staffing, and responding appropriately when serious concerns are raised by parents regarding a child's health and well-being. I will be escalating this continuously through all available external resources. For documentation and legal purposes, please acknowledge receipt of this complaint and provide a written response addressing the concerns raised. If this matter is being referred to another department or investigator, please provide that information in writing as well. As of now, no one has responded to my multiple attempts to resolve this matter. KinderCare center is 301139. I look forward to your written response.

my son has attended this daycare since he was 9 months and it started rocky because i had never…read morebeen away from him. but Ms. Angela helped me with that transition and i couldn't thank her enough. Mrs. Theresa is absolutely amazing and my family and I just love the work she has put into the daycare and excited for what's in store for the future with KinderCare !

I've had 3 kids enrolled here and getting to enroll my 4th. The staff and teachers are awesome and…read moretake great care of our kiddos. We receive school readiness and the cost is very reasonable compared to others in the area. They always answer my calls and maintain a super clean facility!

Mr B has been great all year making the children feel safe in the classroom. He always takes the…read moretime to talk to the children one on one if they are sad. He also makes time to play with the children .

Our family was let down by First Discoveries Academy. From the outside, the venue appears to be a…read moredream school, especially for those kids who have special needs and might struggle in mainstream schools. We took a tour of the place in July with Cindy, the owner. Cindy and I all agreed it would be a good fit for our child, even though my husband had a bad feeling about the place, so we paid a $500 deposit to hold her spot, with a starting date on September 1. Cindy gave me the information for the scholarship to pay for the (very expensive) school fees. I obtained and provided the required documentation to the scholarship program and was approved for the scholarship. After that, I shelled out another $130 for school supplies on a list I had to acquire myself on their difficult-to-navigate website. Cindy then informed me that I would receive a conference call to educate me on the inclusion program, but, that call never came. A few days before our child was to begin school, I took her for a two-hour visit (they require a visit before the child is able to attend school) and dropped off the $130 worth of school supplies. When I went back to pick her up, Cindy informed me that our child needed ABA to be able to attend the facility, as it was part of the "inclusion program". Again, the program she said she would call to speak to me about, but never did. I said that was fine and that we would sign up for ABA and pay out of pocket until we were able to get it approved through our insurance. Cindy said she would send the referral to the ABA provider, and someone would reach out to me soon. She said I could leave my school supplies, since our child would be able to attend her school in the near future. Well, weeks passed by, and I heard nothing. I called the school several times over a course of two or three days before I finally got ahold of Cindy for an update. She stated that there may have been a technical issue when she sent the referral over to the ABA provider, so she would send it again. In other words, she forgot to, just like she forgot to call me about the inclusion program. Again, more time went by with no communication, whatsoever, so, after putting a lot of effort towards contacting Cindy again, she finally wrote me an email saying there's a waiting list for ABA. I said we would wait a little longer, as I really, really wanted our child to attend this school. Weeks went by with no communication, so, reality finally sank in for me, and we decided to not let this place waste any more precious early childhood time, so I began the process of enrolling our child into a different school. I informed Cindy via email that we were disappointed with her lack of communication and for wasting time, and that I had located another program for our child. I requested our deposit back, as well as our school supplies, and stated that my husband or myself would come by and pick them up. Cindy finally responded and unapologetically offered to mail me a check for our deposit, along with $100 for the school supplies. So, that means they used our things without our permission. What would have happened if our child began school at First Discoveries and she had no supplies because they had the audacity to use (steal) our possessions? So, after stating that the supplies were worth $130, and that they didn't have permission to use our things, but we would accept Cindy's offer of the deposit plus $100, here I am waiting for our shorted refund. Too bad we can't receive a refund for our time, emotions, and effort this place wasted. Perhaps this is a blessing in disguise because now I know why my husband had a bad feeling, and I would never trust this place with my child. Learned my lesson.

Our kids love attending First Discoveries. They offer full time care and after school care. They've…read moreestablished so many positive relationships with teachers and other students. It's great to see all the kids get along so great when dropping off and picking up. Definitely recommended

The Learning Experience in Rivercrest is a wonderful school. My daughter attends the school five…read moredays a week. My husband and I were excited to have our daughter return to The Learning Experience when she could. The staff is thorough with the CDC guidelines in dealing with the Covid-19 virus. Jackie and her staff are so warm and welcoming every morning at drop off and during pick-up. My daughter's teacher sends me a few pictures of what she works on and plays with during their outside time. The food options are healthy for her meals and snacks. They staff does a wonderful job with creativity; making ice cream in a plastic baggie, and bringing in donuts for the kids. She is learning to become independent and using her imagination. She gives the staff hugs and really builds a bond with everyone there.

From the owner: The Learning Experience is a leading daycare in Riverview providing infant care, toddler daycare,…read morepreschool, and pre-k programs for children ages six weeks to six years. Families searching for dependable child care in Riverview trust our safe, nurturing classrooms and engaging early childhood education programs. Our proprietary curriculum supports kindergarten readiness through hands on learning, STEM activities, music, fitness, and social emotional development. From infant daycare and toddler programs to private preschool and after school care in Riverview, our experienced teachers deliver structured learning, enrichment programs, and reliable child care near Riverview for working families.

Great daycare! Excellent staff members! My daughter is learning so much and having fun, she looks…read moreforward to going to daycare! I appreciate the kind teachers I genuinely feel they love my daughter just as much as I do!

I urge any parent who is thinking of enrolling their children here to please reconsider. The front…read morestaff is very disorganized and lack a welcoming environment. This establishment is dirty and the staff lack empathy and compassion for children. As a paying customer, I was very displeased with the lack of communication I received. I asked about food menus and was told they didn't have any. The "curriculum" that was advertised was essentially non-existent. The care that my child received was inadequate and I am very unhappy that we spent our money here. After taking my child here for 2 days we decided that he needed to receive better care elsewhere. This place is terrible and I don't recommend it to anyone. As a teacher myself, I know what a welcoming school should be like and this place is NOT it.

I would not recommend this daycare to my worst enemy. Worst experience with a daycare I have ever…read morehad. Very unprofessional staff and I would not trust certain teachers with my child ever again. Please think twice about taking your child there.

I started send my son in 11/2023 and told them he is autistic and wanted to make sure they are able…read morehandle that. I was told yes and told they have cameras and etc. Things were going good but then a new teacher started after the new teacher I notice my son started acting odd. Then 1/31 I had my son tested for autism and he was on the spectrum. I shared this with the center and director. After this I started getting reports daily over stupid things and was getting concern, they were targeting my son. I called corp concern they reassure me this is not the case. Fast forward April 1 2024, I saw the police was at daycare when I went to go pick by 2 year old son up. When I walked through the doors the director was calling me about what was going on. I guess the teacher was aggressively handling my child and another parent saw it was super concern. The daycare DID NOT CALL THE POLICE! This parent sat there for 2 hours and were the ones that called the police. This daycare wanted the owner show up before calling the police. Even the policy told me they were trying hide the incident. There are NO RECORDING for this because TLE does no record footage at all. This teacher was out of ratio 1 teacher to 21 kids during nap time. They didn't call me for 5 hours after this happened. My son had a bruise on his back. They told me at first Ms. Lacey was not being fired for it which was a lie! The director quit right after this. DO NOT SEND YOUR CHILD HERE!!!

I attended the kindergarten/elementary graduation a few months ago. It was so inspirational. The…read morechildren sang beautiful community building songs and enjoyed their interactions with each other so much. They play outside a lot and have so many nature based activities. It seems to be a wonderful educational adventure.

Highly recommend this daycare. They're so friendly and the staff is so nice and they really care…read moreand it shows. After I went through a nightmare with another daycare, I am so relieved to have people I trust my child with now. Love Morgan and Megan at the office, they're so kind even after a long day. Ms. Kathy and Ms. Suzanne are AMAZING! They have such kind hearts and you can tell they love what they do. River is awesome with my kiddo and so patient. I just love everyone we've met there so far. Thanks again for everything you all do!