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    Kid to Kid

    1.8 (5 reviews)
    Open 9:00 am - 8:00 pm

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    Walmart Supercenter

    Walmart Supercenter

    1.5(29 reviews)
    1.1 mi
    $$

    Made an online order 12/2/25. Was suppose to receive it 12/05/25. Never came but FedEx said out for…read moredelivery. On 12/09/25 I called Walmart and advise if it didn't get delivered that day I was cancelling the order. On 12/10/25 I cancelled the order and Walmart took the charge off my card. Tracked the package and FedEx showed returned. On 12/11/25 The item was received and I called Walmart asking where to return it. After 30 minutes on the phone with a customer service agent, I was told I didn't have to return the item that the order was cancelled and I would not be charged for it. On 12/22/25 Walmart charged my card my card for the item. I called and explained I was told not to return the item. After an hour on the phone and talking to a supervisor I was told that I would have to return the item since it was delivered. I explained that I had given the item to my granddaughter since I didn't need the item and that 11 days ago Walmart had told me to keep it at no charge. Walmart supervisor said that the previous customer service rep didn't have the right (per policy) to say not to return the item. Now I have to return the item or pay for it when I had offered to return it previously and was told not to. If this is the way Walmart operates then they can do without my and my families business. I quarantine this will cost them more than the price of the item.

    Nothing beats a trip to the local Walmart (40475) to ruin a perfectly good day! Asked three…read moreseparate employees re: the location of a particular item. All three employees pointed in a general direction and ran off. After 20 minutes of looking, I asked pharmacy for an aisle number. Took another 5 minutes. Topping off the trip, I got to the back of the parking lot and found a random shopping chart sitting about 3 inches from my car. Two male employees were working in the garden section and could've moved the cart. They were that close! Sucks! Terrible customer service.

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    Walmart Supercenter
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    Kid to Kid - childcloth - Updated May 2026

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