1. Kia of Anderson

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    Pendleton, SC

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    Kia of Anderson

    2.6 (19 reviews)
    Closed • 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    7 years ago

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    4 years ago

    They made the process quick and easy. Got me into a new car with no issues. Tyler was my sales person !

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    Family Auto Of Anderson

    Family Auto Of Anderson

    (13 reviews)

    if I could leave no stars, I would. I got a van from family auto in February 2026, I had the van…read morealmost 4 weeks and it had transmission issues, was in the shop for over 3 weeks, and then I got it back for about 4 weeks and now this is week 2 it's been in the shop AGAIN. the warranty doesn't cover all the parts and the staff is unprofessional and not very helpful or empathetic for the situations they put you in. they have no communication with me or the shop often insisting that I call and check on the vehicle, and between co workers don't even know what's going on with my car. 10/10 DO NOT RECCOMEND

    After my last purchase I will never deal with them again. I have bought several cars from Billie. I…read morepurchased a Dodge Nitro in Oct. 2025 and is now Feb. 2026 and this vehicle has been in several different times because the check engine light keeps coming on. Each time we had to take it in they would find something different wrong with it and it was 100 bucks each time. This time the check engine light came on and it was towed to the shop Monday and we've been calling every single day to find out what is going on with our SUV and every time they said "we'll call you right back." I finally got an answer today Friday, thay it's a ABS sensor this time and it's not covered under the warranty. I have a copy of my warranty and I have read it several times and it says nothing about this being excluded. I spoke with 5 people at Family Auto today and none of them including Billie could tell me where in my warranty I could tell me where to find it. The warranty company couldn't even tell me where this information is located. Billie (when I called back) said "what can I do because I don't have $1100 bucks just sitting around that's why I had gotten the warranty. She then proceeded to let me know if I give the shop what money I had then we could add 50 bucks to our weekly payment until it gets paid all back. I HAVE A USELESS WARRANTY & THE PEOPLE ALL GIVE YOU DIFFERENT ANSWERS AND REASONS THINGS ARE GOING HOW THEY ARE. I HAVE BEEN DEALING WITH THEM SINCE 1998 AND AFTER THIS EXPERIENCE THEY'LL NEVER GET ANY MORE REFERRALS OR MONEY FROM ME.

    CarMax

    CarMax

    (120 reviews)

    My family and I have bought several vehicles from Carmax over the past 20 years with no bad…read moreexperiences. My daughter recently bought a vehicle at Carmax in Greenville. A standout employee-- Sales Manager MEGAN-- assisted us in the process. Megan was knowledgeable, professional, patient, and personable, taking time to answer all our questions. A month later, we found one of the tires had a bubble on the sidewall, and I wanted to see if the problem was covered under our service plan. I got frustrated navigating the "AI Assist" system, call trees, etc. So I finally called Megan, who explained the tire problem is not something our plan covers. While the outcome was not what I was hoping for, I still have to say THANK YOU to Megan for being accessible, remembering us, patiently listening to my problem, and taking time to explain WHY it's not covered. Personal customer service from people like Megan is the reason we shop at Carmax!

    In July 2026 I had a truck brought in from another state. The communication was terrible. I had…read moreto call the dealership (and talk to the AI bot) to ask were the truck was. It took 2 weeks to receive it. They did send me a couple of texts, but it was the same one over and over with the same information. Not helpful. When I learned the truck was in Greenville (not from a call from Carmax, but because I called myself), I made an appointment to see the truck. When I arrived, it seemed to be a complete surprise! Wow, she paid $500 for the delivery and waited 2 weeks! A phone call or a dedicated salesperson is what I expected, but I got a guy that was waiting on 2 or 3 other people. We were at the dealership for FAR too long. The truck was not cleaned, we did that ourselves. Within 2 weeks, the battery light came on. I had the battery replaced at my expense, sent in the receipt the next day 8/19. I have emailed Katlin, no response. I have called several times. Finally, I got Katlin on the phone and apparently, no one has done anything about the reimbursement. Another 2 or 4 weeks to wait? A company this big should step up the customer service, especially when someone pays to have the vehicle shipped. It's probably going to be a sale at that point. Not impressed.

    Kia of Anderson - car_dealers - Updated October 2026

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