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    First Auto

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    5 years ago

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    CarMax

    CarMax

    2.8
    (118 reviews)

    I followed my wife here as she got an online offer to sell her car. When Carmax discovered that her…read more2022 CRV only had fifteen thousand miles they made her an immediate offer. So far this place has been super accommodating and everything is proceeding as planned. Everything is seamless . No wondering which way to go. I'm really impressed with the onsite inventory. This is the most vehicles on a single (albeit very large) lot that i've ever seen. This is a five star experience with a five star company.

    I do not even know why we came here. Everytime we have an appointment is always with a kid that has…read moreno experience or is very bad at that job. We could have gotten a car one night if they put forth more effort then what they did. When things didn't go as planned, the kid gave up and dismissed us. Didn't see if there was another way to get the vehicle. Which there was but when it was to late to do anything anymore. On top of everything, he talked down to us like we were stupid. We prepared to get this vehicle for several weeks and had the approval but because of this kid, we lost the vehicle we put so much time and effort for. Not only that, we lost money to have it shipped. If i could give negative stars, I would. Good riddance. And now the car that we paid for to have shipped and everything approved through, got sold to someone else. Worst car company ever. The positive reviews on here are not what they seem. The make it sound like its so fast and easy. Well thats all a lie.

    Carlton Motorcars

    Carlton Motorcars

    2.2
    (55 reviews)

    Very nice staff, but the Asheville dealership was MUCH nicer, more helpful, etc…read more I bought a car at the beginning of August. But I've been traveling cross country. I had my license plate shipped to me. I asked them to put them on. I've never had a problem with the dealership putting them on. They were happy to put on the rear plate, but since my front plates , there is no screws in there they would've had to charge me. To drill the holes. That's beyond me. Sorry I think if you buy a new Mercedes and you're at a Mercedes dealership, they should be willing to take care of that without a charge so I got my back plates on. No front plate cause I didn't wanna pay an hourly charge to have someone do that. Again, I didn't buy the car there, but they still should be willing to put on my front plates. Even if it includes drilling some holes.

    Been an owner of Mercedes Benz vehicles for over a decade now and primarily get service done at…read moreMercedes dealerships. In New Hampshire service is top notch. No fast forward to moving to South Carolina and that couldn't be further from the truth. Need a service A completed, cool all the Dealership, quote me $529. Little high for a service A but ok no big deal. I tell them I replaced my batter not at a Mercedes dealership and need it registered, they say they can't touch it because it's not a Mercedes Benz battery. Never heard that before so already not starting off well. Then I tell them I replaced it because of a couple errors I was getting and need those cleared just to see if the battery did fix the issue, again they say that can't do that. Keep in mind they are going to be on that page already as they have to CLEAR my service A indicator. Awful service, awful customer service. If I could give no stars I would. Would not recommend the service department at all.

    10K Autos

    10K Autos

    3.0
    (16 reviews)

    I was in a bad spot and 10K Auto knew it - I was from out-of-state with a truck that was totaled…read more They were in position to take advantage of my situation if they so desired. I purposely waited a couple months before writing this review because I wanted to leave time for the car I bought to prove itself trustworthy, which it has. 10K Auto did right by me when they didn't have to. This car has been great. I'm very pleasantly surprised.

    I would give zero stars if possible…read more.. I bought a 2006 nissian murano with 101,000 miles on it, in February from them. (yes I know it's an '06 my prior car was on '06 and had 0 issues) I had it inspected and showed them the work that was quoted to me, they went down 1,000 on the asking price. I have now spent almost $3,000 on repairs on this hunk of junk they sold me. They claim they will do repairs for half the price, when I needed the new tires and alignment (one of the repairs I told them needed to be done at purchasing) they quoted me the same price as another place but I would have had to leave my car with the for most of the day, where I was able to just sit and wait approx 1 hour at the other place. So they clearly lie about their cheaper repairs. With in less than a month of purchasing the vehicle I returned in literal tears of frustration and was completely blown off by the woman who works there as well as the mechanic. NOTHING was done to help when I gave them the fair chance to do something about this. (I also called when the owner left a reply on my google review giving me a number to " contact him directly" it was the stores generic number and he " wasn't there".) I fully believe they knew what they were doing mainly bc I told them about specific problems I noticed and my mechanic notice and they denied the problems. If you leave a bad review they will be snarky in their reply and act like they did nothing wrong instead of owning up to the "mistake" and try to fix them. I put mistakes in quotes bc we are all human, things happen. But this was clearly intentional on their part at this point. I will never purchase another vehicle from them! BUYER BEWARE!!!!!!!!

    First Auto - usedcardealers - Updated August 2026

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