Typical stealership - like a slimey f boy at the bar, they tell you everything you want to hear…read moreuntil you've given them what they want and then you're dead to them. I went in after making several other stops that morning and stayed on their lot for 5 hours test driving different vehicles and going back and forth with financing options. Perfect credit, btw: 820+. One of the first things the salesperson was told is that I needed a light duty truck with more towing capacity than a Maverick - looking in the 7,000lbs range. In the excitement of finding what seemed like the perfect truck, that main concern was forgotten about. Not their fault any more than mine - I'd researched Colorados and knew that they could do what I wanted so long as they were equipped with a $985 tow package. The real issue is the runaround that spiraled afterward. After signing the deal and realizing it wasn't equipped with a hitch the next day, I messaged the salesperson on his preferred medium of Facebook Messenger. I asked for an email address to keep things formal and documented. He gave me one but then told me he doesn't check it often so to let him know when I sent something. I did. Then he said he's too young and doesn't know how to use email. I told him to figure it out, to which he finally said that it's a company-wide issue where nobody is able to get into their email. I had already made clear that I didn't want to talk on the phone and email was preferred to keep things written, and he insisted on asking for my phone number for someone to call. I gave it to him 8 days ago and I have yet to hear anything. In fact, every time I call, I'm told to check the window sticker (truck sat on the lot so long the sticker was faded and nonexistent), or to call Truck Toyz to have an aftermarket tow package installed, or that they'll call me back, and and and. They don't know what the tow rating is. They can't tell me the differences in a truck that has it vs one that doesn't. Several people at the dealership continue to tell me it's nothing more than a piece of metal and a wiring harness but if that were true, why would anybody pay extra for a tow package when they could get the hitch off Amazon for $140? Why would Chevy list the tow rating as being more than double simply because of a hitch receiver? For tens of thousands of dollars, you'd think someone could tell me that a button labeled "tow/haul mode" is more than aesthetic. They ask what I'm trying to tow and fail to realize I don't want a verbal "okay" on towing what I want to tow - I want the peace of mind that what I purchased has the versatility to tow up to 7,700lbs. "Well just come back and get a bigger truck." I'm not wasting another entire day just to get into something else I can't afford and still doesn't have follow up that matters. They've literally told me that my warranty covers the transmission so just to "send it" and if it blows up, they'll cover it. Like that's a headache I want to deal with, not to mention all the fine print in those warranties that you know they'll use to find a loophole and screw me over if/when that does ever finally happen. In fact, it's likely my agreement is already null and void considering I can't get a clear answer from them who my financing company is with and therefore have nothing to tell insurance so that they can cover the vehicle. Again, I've been told to look on my agreement papers as well as some other made up thing that neither google, chatGPT, or my insurance company recognizes. The new and freshly-detailed truck came with a big stain on the floor under where floor mats should have been and it's another runaround to get those (as promised) as well as a spare key (also promised). For $38 on Amazon and a mobile mechanic, the latter could have been done ages ago. If you want to buy a vehicle from them, they have a wide inventory - but do your own research first including an in-depth look at the vehicle's VIN. Anything you need after you sign the papers will be totally ignored and dismissed.

Went here to get a new truck. They didnt listen to a word I said. Used the lender I didnt want to…read moreuse. Then overcharged me $14,000 on a truck. Jonathan was who helped me. I reached out to him and he told me pricing aint his problem call someone else. So this morning, I called my lawyer and sent him all the information from my purchase and pics of the same truck for $14,000 less than I paid 20 days ago. These people are criminal. With no intention of speaking to you. But they respond to them 5 star reviews. Spend your money somewhere that wont rip you off ​

Brad and Yolunda in the service department were very friendly and helpful when I went to get my oil…read morechanged.

I had my truck 2 month and had to get a dealer tag cause they still today June 17 dont have my…read moreregistration. I've made 2 payments and the truck still in someone else name. Then I got a 15 pt drop on my credit cause they didn't pay off my trade in until 40 days later after they initially got a 20 day payoff. I wouldn't NEVER EVER recommend this dealership. EVER!! All they want is a sale. They even act like they dont care. I would advise EVERYONE to stay away from The Truck Farm. Its not worth it!!@​​

They helped me understand my credit and get an awesome interest rate with a local credit union…read more See SHERRY WATSON THERE AT THE DEALERSHIP ... her number is 704-7426

From the owner: Our clients have high expectations for their vehicles, and equally high expectations about the…read moredealership professionals who serve them. Autos By Choice LLC. is widely recognized to be among the best in quality, reliability, value and customer satisfaction in both sales and service. When you're ready, come on by for a test drive because we make your car buying experience easy.

Great job repairing my truck. Thank you Melody for friendly service and keeping me up to date with…read morerepair. A 6 hour turn around to repair and clean my truck was FANTASTIC. Thank You Team, Ed McMinn

Terrible way to treat a customer. Will use recording device on all my vehicles for checkups at…read moredealerships from now on.

Fast responsive courteous on time and treated vehicle with kid gloves. Cash, credit, debit, Zelleread more

From the owner: “What makes us different is that we’re not just a towing service—we’re a dependable partner when…read morepeople need help the most. We focus on three things: speed, care, and trust. We respond faster than most competitors, we treat every vehicle as if it were our own, and we make sure our customers feel safe and supported throughout the whole process. We also offer transparent pricing with no hidden fees, so customers know exactly what to expect. Whether it’s late at night, in bad weather, or on a busy highway, people can count on us to show up, handle the job professionally, and get them back on the road or to safety without hassle.”

Dont sell a car or trade here. They have my car up for sale. But cant tell me when im going to get…read morepaid. It was supposed to be 5 days ago. Still no money. But they have the car on their site for a 10k mark up. Stay away from here. You'll regret it!

Worst Service interaction ever. Two hours prior to my appointment I received a text that stated…read morethat I would need to leave my car and would be unable to wait for them to use an OBD to ensure I had the latest transmission software and remove a splash pan to visually check for any oil leaks. I was told that it may take several days for the mechanic to get to it and that they were very busy. No offer of a loaner car. I live 35 minutes away. The svc person gave me to the Service Manager, Larry Morris, who told me they would never have approved waiting for this type of service. I told him they did not and It says "client will wait" on the confirmation of the my appointment that I made back on 12/11. He stated that they are very busy and his staff would never do that while talking over me and finally saying "I don't need to take this abuse" and hung up on me. Maybe selling cars are what they're good at, however it certainly is not service.