Typical stealership - like a slimey f boy at the bar, they tell you everything you want to hear…read moreuntil you've given them what they want and then you're dead to them. I went in after making several other stops that morning and stayed on their lot for 5 hours test driving different vehicles and going back and forth with financing options. Perfect credit, btw: 820+. One of the first things the salesperson was told is that I needed a light duty truck with more towing capacity than a Maverick - looking in the 7,000lbs range. In the excitement of finding what seemed like the perfect truck, that main concern was forgotten about. Not their fault any more than mine - I'd researched Colorados and knew that they could do what I wanted so long as they were equipped with a $985 tow package. The real issue is the runaround that spiraled afterward. After signing the deal and realizing it wasn't equipped with a hitch the next day, I messaged the salesperson on his preferred medium of Facebook Messenger. I asked for an email address to keep things formal and documented. He gave me one but then told me he doesn't check it often so to let him know when I sent something. I did. Then he said he's too young and doesn't know how to use email. I told him to figure it out, to which he finally said that it's a company-wide issue where nobody is able to get into their email. I had already made clear that I didn't want to talk on the phone and email was preferred to keep things written, and he insisted on asking for my phone number for someone to call. I gave it to him 8 days ago and I have yet to hear anything. In fact, every time I call, I'm told to check the window sticker (truck sat on the lot so long the sticker was faded and nonexistent), or to call Truck Toyz to have an aftermarket tow package installed, or that they'll call me back, and and and. They don't know what the tow rating is. They can't tell me the differences in a truck that has it vs one that doesn't. Several people at the dealership continue to tell me it's nothing more than a piece of metal and a wiring harness but if that were true, why would anybody pay extra for a tow package when they could get the hitch off Amazon for $140? Why would Chevy list the tow rating as being more than double simply because of a hitch receiver? For tens of thousands of dollars, you'd think someone could tell me that a button labeled "tow/haul mode" is more than aesthetic. They ask what I'm trying to tow and fail to realize I don't want a verbal "okay" on towing what I want to tow - I want the peace of mind that what I purchased has the versatility to tow up to 7,700lbs. "Well just come back and get a bigger truck." I'm not wasting another entire day just to get into something else I can't afford and still doesn't have follow up that matters. They've literally told me that my warranty covers the transmission so just to "send it" and if it blows up, they'll cover it. Like that's a headache I want to deal with, not to mention all the fine print in those warranties that you know they'll use to find a loophole and screw me over if/when that does ever finally happen. In fact, it's likely my agreement is already null and void considering I can't get a clear answer from them who my financing company is with and therefore have nothing to tell insurance so that they can cover the vehicle. Again, I've been told to look on my agreement papers as well as some other made up thing that neither google, chatGPT, or my insurance company recognizes. The new and freshly-detailed truck came with a big stain on the floor under where floor mats should have been and it's another runaround to get those (as promised) as well as a spare key (also promised). For $38 on Amazon and a mobile mechanic, the latter could have been done ages ago. If you want to buy a vehicle from them, they have a wide inventory - but do your own research first including an in-depth look at the vehicle's VIN. Anything you need after you sign the papers will be totally ignored and dismissed.

I just purchased a 38000 dollar suv and when I cleaned it for the first time I realized it was…read moremissing the floor matts I went back and said bring the windows sticker so I went home I realized it didn't have them on invoice they act like I don't matter after they got my money don't waste your time buying from this dealership I don't understand why a car don't come with floor matts I have purchased many cars i they all had floor mats

I had my truck 2 month and had to get a dealer tag cause they still today June 17 dont have my…read moreregistration. I've made 2 payments and the truck still in someone else name. Then I got a 15 pt drop on my credit cause they didn't pay off my trade in until 40 days later after they initially got a 20 day payoff. I wouldn't NEVER EVER recommend this dealership. EVER!! All they want is a sale. They even act like they dont care. I would advise EVERYONE to stay away from The Truck Farm. Its not worth it!!@​​

If you wish to buy a truck, and want to have a transparent, open, informed speedy purchase......the…read moreTruck Farm is not for you. I spent 3+ hours trying to deal with the salesperson. At the end of this time, I had been presented with a sales proposal that made no sense. I had been quoted a price on the truck at the beginning of $19000 which turned out to NOT be the actual price. I had asked for the price of the truck for confirmation, no answer. I had asked for their offer on my trade in, again no answer. I had asked for a Car Fax report on the truck 5 times , again, no answer. Manager said he was too busy to print it for me. As I was leaving, the manager said the price was 29,999. I laughed. To top it off. I have received emails and phone calls from the Truck Farm asking me to complete a survey about how I'm enjoying my recent purchase of my 2023 F150. I was looking at a 2018 Chevy. I was forced to leave a 1 star. I would have left a no star but yelp would not permit it. Do yourself a favor and don't waste your time. Get to a real dealer. Gumby

They helped me understand my credit and get an awesome interest rate with a local credit union…read more See SHERRY WATSON THERE AT THE DEALERSHIP ... her number is 704-7426

From the owner: Our clients have high expectations for their vehicles, and equally high expectations about the…read moredealership professionals who serve them. Autos By Choice LLC. is widely recognized to be among the best in quality, reliability, value and customer satisfaction in both sales and service. When you're ready, come on by for a test drive because we make your car buying experience easy.

Great job repairing my truck. Thank you Melody for friendly service and keeping me up to date with…read morerepair. A 6 hour turn around to repair and clean my truck was FANTASTIC. Thank You Team, Ed McMinn

Terrible way to treat a customer. Will use recording device on all my vehicles for checkups at…read moredealerships from now on.

Fast responsive courteous on time and treated vehicle with kid gloves. Cash, credit, debit, Zelleread more

From the owner: “What makes us different is that we’re not just a towing service—we’re a dependable partner when…read morepeople need help the most. We focus on three things: speed, care, and trust. We respond faster than most competitors, we treat every vehicle as if it were our own, and we make sure our customers feel safe and supported throughout the whole process. We also offer transparent pricing with no hidden fees, so customers know exactly what to expect. Whether it’s late at night, in bad weather, or on a busy highway, people can count on us to show up, handle the job professionally, and get them back on the road or to safety without hassle.”

Drove 1.5 hrs. to McKinney Mazda to look at a Mazda Miata. I…read moream not a fan of Car Salespeople. However. I was met by Tyler Satterlee and have to say he was great! Extremely attentive to my questions, got answers when unknown, and had me down the road test driving the MX5 in no time. Sales Manager Monte Ledbetter was equally helpful. Collaborated with Tyler to make the dreaded paperwork seamless. Finally, Finance Manager Kaitlyn Wood appropriately stepped in the negotiation process to get the final paperwork started. By the time we finished with Tyler, she handed me a pen and explained each document to sign. There wasn't a disgruntled customer seen, and everyone was pleasant. JA

Dont sell a car or trade here. They have my car up for sale. But cant tell me when im going to get…read morepaid. It was supposed to be 5 days ago. Still no money. But they have the car on their site for a 10k mark up. Stay away from here. You'll regret it!

Look no further than McKinney Dodge for all your car needs. This dealership boasts Dodge, Chrysler,…read moreJeep, Ram, and Mazda vehicles, so there's a ton of inventory. The salesmen are very personable and knowledgeable- they even go attend yearly trainings hosted by Chrysler. To date the most helpful sales person I have worked with is Mike Henry. Mike has been with McKinney Dodge for about 20 years so he is very knowledgable about cars and how to get the most bang for your buck. Furthermore, Mike is very happy go lucky and he'll make it feel like you're buying a car from a friend! Additionally the service department at McKinney is not too shabby. The service department will work with you to mitigate any vehicular issues and help to ensure your car is safe to drive! Pro tip is to schedule your service department visit two weeks out to ensure you'll get the best appointments.

Extremely disappointing service at McKinney Dodge. After an oil change and tire rotation on my new…read moreWagoneer (still under warranty), my windshield was left with sticky residue and noticeable scratches directly in front of my heads-up display. These were 100% not there prior to service. When I called, Riley Whitmire was empathetic and told us to bring it back so they could "make it right." We drove 30 minutes back, only for him to completely change his attitude and refuse all accountability. Wasting our time and gas after promising to fix damage they caused is completely unacceptable. Still waiting for a resolution and senior management contact.