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    True Auto Mart

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    VP Auto - Just some of the repair bills.

    VP Auto

    (3 reviews)

    I made the huge mistake of purchasing a 2010 Dodge Avenger from VP Auto in 2022. It has cost me…read morearound $3,000 in car repairs, over $300 in towing bills (more than a half dozen with AAA), and $100 in Ubers to finally accomplish the feat of having it start up for an entire week straight for the first time. I've replaced a starter, an alternator, battery, ignition switch, computer panel ignition repairs and countless diagnostic fees. The car did not crank three different times the first week I bought it. I called VP Auto and their attitude had dramatically changed in the week since I had paid them cash for the lemon. The manager was "on vacation" and never returned my call. The assistant manager did hint at SC's useless used car lemon law and stated "If I sold you a sick dog, you wouldn't expect me to pay the vet bill." He also informed me that it was most likely the mechanic shop's fault. Although, after that conversation I have used two more repair shops, mostly due to the various places I broke down, and finally the Big O' Dodge dealership. Luckily, I own another vehicle, a must if you purchase a car from VP Auto, so I missed little time from work. I was stranded several times after work though. There were warning signs from the day I bought it. The car was unwashed and covered in pollen when I arrived to pick it up. The interior was unvacuumed and filthy. It also had less than an 1/8 tank of gas. I can't clearly recall but, I'm almost certain it had floor mats when I test drove it. It most definitely did not at purchase though. I found the car online myself and all Carfax etc. checked out. I had never previously heard of VP Auto, but find it hard to believe I'm an isolated incident. While SC's used car lemon laws are horrible for the consumer there are a few resources. Among the useful ones I've found are: 1. BBB. 2. The SC Unfair Trade Practices Act 3. The Federal Magnuson-Moss Warranty Act. Hopefully this can help anyone else that's had the same experience here or elsewhere. My best advice to any potential buyers from VP Auto is to RUN....or you will be walking soon. Epilogue: After this original post and yet another wiring fix, it drove for about 3 more weeks before the water pump failed. I was not putting another penny into this car that I didn't have to. Unfortunately for me, I had to spend the next 2 plus years paying the car loan off.....and paying full coverage insurance to get the title on a car that didn't run before I could sell it for scrap! That day finally came this summer when the broken-down heap that I purchased from VP Autos was towed away after finally paying it off. Yippee. Worst financial mistake of my life.

    Our experience at VP Auto was outstanding. Alex and his team were professional, honest, and…read moreincredibly helpful throughout the entire process. My daughter and I purchased her first car here, and I truly appreciated Alex's transparency and integrity. There was absolutely no pressure--something that's very important to me when buying a vehicle. The car was priced fairly, has performed great, and the entire experience was smooth from start to finish. I highly recommend VP Auto to anyone looking for a reliable and stress-free car buying experience.

    True Auto Mart - usedcardealers - Updated May 2026

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