I had a great experience with the dealership and the salesman, Randall Hill. Highly recommend!!!read more

Horrible dealership. I've been trying to have my van fixed for over 6 months now. I have to do all…read moreof the follow up, and no one ever returns my calls. On top of that, the phone number on their website for Service leads to spam. I tried calling my service supervisor who sent my phone a text a handful of times at his direct number, but he never calls me back. The text line doesn't get any sort of response. On top of the sheer difficulty of even getting in to see someone, I've been to the dealership 4 times with the only result being me wasting my time. The first time they said they weren't sure what was going on, but would look into it and get back with me. They didn't for 6 months until I called again. The second time they tried rebooting the car, and said they needed to special order a part from Atlanta and they'd get it in two days and get me back online by the end of the week. They didn't. I had to call over and over again until they I guess finally listened to their answering machine, or remembered they special ordered a part, or something. Eventually they called me and we got rescheduled. I went in the 3rd time for them to spend 3 hours trying to replace the part, only to tell me they think the part they ordered is faulty. Fine, order another one and let's try again. As I'm driving home, I notice the air conditioning is only either able to blow super cold or super hot, nowhere in between. I have to turn around and bring the van BACK because they screwed something up and literally made the van worse. Thankfully they were able to repair it. All of this after having called them 3 more times to no avail, trying to figure out when I should come back in to get this part replaced.

Amy and Caleb were awesome handling both of the new cars I purchased this year from them. They were…read moreboth very helpful and kept me well informed of what was going on with both purchases. I've never been to a car dealership where I actually felt like the sales people were actually wanting to help me instead of just selling me a car until now. I live in Virginia and was able to order both cars through their website, and was able to coordinate ordering accessories through email. Both Amy and Caleb give me courtesy calls to keep me posted on the status and delivery dates. Thank you for the amazing customer service and communication. The level of professionalism and genuine hospitality I received made me feel very welcome-like I was actually a valued customer. I will gladly make the trip to Dick Brooks Honda for future car purchases. THANK YOU AMY, CALEB & ROWINA FOR MAKING EVERYTHING SO EASY, AND THANK YOU TO DICK BROOKS HONDA FOR RUNNING AN EXCELLENT DEALERSHIP!

I've used this dealership for the service on two vehicles in my family- a 2018 Ridgeline and a 2019…read moreHR-V-for several years. The HR-V was purchased there. I will never set foot in their dealership again after the last experience I had there. They told me I needed to replace the front control arms on my Ridgeline because the bushings were torn. I took the vehicle to another shop who specializes in Honda, and they inspected the bushings and found them all to be perfectly fine. They even took pictures showing their condition. Dick Brooks Honda wanted me to pay approximately $2000 for unnecessary work. I no longer trust Dick Brooks.

Alexis Bryant Was extremely helpful for me Very respectful and kind. Highly recommended herread more

My car is throwing an extremely specific code so I called Kia of Greer to see how long it would…read moretake to repair and a guesstimate on cost. Lady could not tell me either. Said "We need to run a diagnostic blah blah blah". I said well if it shows that x is bad, how long does that take and how much does that cost? "I will have them call you with a quote blah blah blah". No call back yet. If your service on cars is great, get somebody different on the phone; otherwise, I assume it's all the way down the line. And for that reason...I'm out.

I recently visited Fred Anderson Toyota of Greer while shopping for a used Prius and had a mixed…read moreexperience. The staff were polite and respectful, but there were several issues with transparency and communication that made the process frustrating. Initially, I was sent photos of a different (new) vehicle than the used one listed online, and I noticed the VINs didn't match. I pointed this out, but it wasn't corrected until I was already in talks about pricing. After negotiating what seemed to be a fair price, I began my more than 2-hour drive to the dealership. About 20 minutes into the drive, I was informed that the vehicle in question was not the Limited trim but an LE--explaining a $6,000 price difference. At that point, they offered to discount a new Limited model by a few thousand dollars, saying the price difference between it and the used one would be around $3,000. That sounded reasonable--until I arrived and saw that the discount hadn't really been applied in a meaningful way. I also inquired about the college graduate incentive, and again, the total financed amount remained unchanged. It felt like discounts were being mentioned but not truly reflected in the numbers. My final MSRP ended up being about $37,000 before trade-in and down payment--higher than expected based on our conversations. To add some irony, the dealership advertises a 3-day, 150-mile return policy, which barely covers my round trip to the dealership. It's a nice gesture, but not very practical for out-of-town buyers like me. I did end up getting the car I wanted--although it wasn't fully loaded--and I'm happy with it overall. Still, I wish the process had been more upfront and accurate from the start. If you're shopping here, I'd recommend double-checking all the details before making the drive

The experience we had at Toyota of Greer makes me never want to go back to a dealership again. The…read moresalesman was WAY too pushy, and would not accept no as an answer. We had been very clear in our intentions of our visit--to test drive a 4Runner so we could get the feel of how they drive. He then proceeded to run the numbers on the vehicle we test drove which we had told him several times we were not interested in purchasing. We did not feel heard whatsoever, and then he proceeded to come and knock on our car door once we had left the dealership to try to get us to come back inside and lease a 2026. We had been very blunt about our budget, and I wanted nothing more than to get out of there as quick as possible. I will NEVER be returning to Toyota of Greer, and I think the company needs to think about who they're actually hiring to represent them--very unimpressive.

The car service was great. Very nice guy and the dealership is definitely worth having your money…read more Thanks John

I purchased a 1993 Ford F 150 from John on 11/24/2023. John was very honest about the truck. He…read morepointed out the flaws on the truck. He went as far to have the previous owner of the vehicle tell me about the truck as well. This was an added touch, you don't see this type of customer service that often. With my experience I can say John is honest, friendly and he aims to ensure that his customers are taken care of. So if you're in need of a used vehicle I highly recommend going seeing John at Happy Trails Auto Sales. I drove the 1993 f 150 back home to Augusta Georgia; the truck drove great. I'm glad I purchased from Happy Trails Auto Sales.

Had a fantastic experience with the sales team at Fred Anderson Hyundai. We updated our 2024 Santa…read moreCruz for the 2026 Limited and we got a great deal and made some new friends in n dealing with the sales team.

I brought my car in on 3/24 for an oil change and inspection and the experience was extremely…read morefrustrating. The service department told US there was no history or information on the services provided, no paperwork, and my husband had to locate my vehicle on their lot, which caused unnecessary delays and confusion. What made it worse was how the situation was handled. Instead of taking responsibility, the staff were dismissive and unhelpful when I tried to get answers. I felt like I was being brushed off rather than assisted. This resulted in an inconvenience and the loss of business from loyal customers. As of now, the issue is resolved but the lack of professionalism and accountability is concerning. I would not recommend this service department based on my experience.

Today I went home from there on my own car. Huge choice of a new and used cars, professional…read moreservice. I definitely recommend this dealership.

Evan and Noah were over and above giving me excellent service and need to be recognized as well as…read morethe conscience mechanic who worked on my Ford mustang ecoboost premium 2025. I had a recall that should have been all day, but when I told them I needed to wait for the repair, I was taken care of so quickly, my all day wait was only a few short hours, drinking coffee and had a snack, and was greeted by every employee who needed to walk near the waiting area. Even my old salesman remembered me from my previous purchase almost 7 yrs ago Patrick! This dealership is friendly, responsible, using attention to detail and the whole dealership is shiny clean! Can't ask for a better place to buy or use EXCELLENT vehicle services available. Great people great place!

I wish I could give a zero, 1 star is too good for this place. Do not buy anything from them, if…read moreyou do you might as throw your money in the trash. My daughter bought a car from them and it spends more time on the side of the road than actual driving on the road. The only reason she is keeping it is because I cosigned and she doesn't want to mess up my credit. I feel bad for her because she has 3 small children and is constantly paying for repairs, on top of her trying to make her payments. I'm leaving out details out of respect for her, but she has receipts.

They have the worst customer service ever and are very rude. they say they will work with you if…read moreyou have to miss a payment or payments and that is lies. I was warned not to get a car from here but didn't listen .