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    E Motors

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Family Auto Of Anderson

    Family Auto Of Anderson

    1.8
    (13 reviews)

    if I could leave no stars, I would. I got a van from family auto in February 2026, I had the van…read morealmost 4 weeks and it had transmission issues, was in the shop for over 3 weeks, and then I got it back for about 4 weeks and now this is week 2 it's been in the shop AGAIN. the warranty doesn't cover all the parts and the staff is unprofessional and not very helpful or empathetic for the situations they put you in. they have no communication with me or the shop often insisting that I call and check on the vehicle, and between co workers don't even know what's going on with my car. 10/10 DO NOT RECCOMEND

    After my last purchase I will never deal with them again. I have bought several cars from Billie. I…read morepurchased a Dodge Nitro in Oct. 2025 and is now Feb. 2026 and this vehicle has been in several different times because the check engine light keeps coming on. Each time we had to take it in they would find something different wrong with it and it was 100 bucks each time. This time the check engine light came on and it was towed to the shop Monday and we've been calling every single day to find out what is going on with our SUV and every time they said "we'll call you right back." I finally got an answer today Friday, thay it's a ABS sensor this time and it's not covered under the warranty. I have a copy of my warranty and I have read it several times and it says nothing about this being excluded. I spoke with 5 people at Family Auto today and none of them including Billie could tell me where in my warranty I could tell me where to find it. The warranty company couldn't even tell me where this information is located. Billie (when I called back) said "what can I do because I don't have $1100 bucks just sitting around that's why I had gotten the warranty. She then proceeded to let me know if I give the shop what money I had then we could add 50 bucks to our weekly payment until it gets paid all back. I HAVE A USELESS WARRANTY & THE PEOPLE ALL GIVE YOU DIFFERENT ANSWERS AND REASONS THINGS ARE GOING HOW THEY ARE. I HAVE BEEN DEALING WITH THEM SINCE 1998 AND AFTER THIS EXPERIENCE THEY'LL NEVER GET ANY MORE REFERRALS OR MONEY FROM ME.

    Grainger Nissan of Anderson

    Grainger Nissan of Anderson

    2.7
    (21 reviews)

    1-ARROGANT and DISRESPECTFUL (General Manager) 2- Not…read morewilling to provide full disclosure of what you are actually paying for ! (YOU NEED TO TRUST US !) 3- NO NEGOTIATION on account you going to play by our rules( its our game plan) and we play CAR-BALL ! WE HAVE A COACH leading the team and we stick to the playbook. REALLY ? WHAT'S NOT TO LIKE ? Makes the consumer want to shell out ( THE BIG DOE !) Save yourself the aggravation ,the time and most important your hard earned money . Remember only set up a appointment to test drive and inspect vehicle after you do all your homework! ASK for OUT THE DOOR PRICE no add on's or unnecessary coverages or docking fees and get that on paper not word of mouth. Stick to that no more no less . Take your time because you are in the drivers seat not some fast talking fast walking car dealer or G.Mgr. ! Until people are willing to start educating themselves nothing will change, Buying a vehicle should not be a nightmare! Don't hesitate to shut them down if they are not willing to be honest and straight forward! REALLY HOPE THIS HELPS and remember there are honest and reputable dealerships but you have got to put in the homework to find them! I do not recommend GRAINGER NISSAN to be the ball park you will get a fair game because once they know you have a rule book too ! They will grab their ball and GO HOME!

    I have called over and over, I continue to get the service department and take a message and parts…read morenever calls back. I can't not believe how hard it is to have a basic level of customer service for a company that deals in customer service. This day and age, customer service should be top notch! Because it's not I have decided to not only drive to drive to Greenville to get the part I needed, because Granger parts could not return several calls, but pay the extra for what I needed. I won't recommend granger parts for anything you need.

    Richard Kay Superstore

    Richard Kay Superstore

    2.5
    (55 reviews)

    Our experience with Richard Kay Superstore started over the phone being that we were 650 miles away…read morein south Florida, from that point we talked to Rashad and our experience ended less than a week later picking up our new vehicle. Everyone at the Anderson SC dealership was pleasant and Rashad was especially helpful in completing the transaction quickly and efficiently. As requested most of the paperwork was completed prior to our arrival which helped us get on our way in a minimal amount of time. The vehicle we acquired was the best price we could find anywhere and the allocation for our trade in was also higher than everyone we spoke to during our search. I would recommend Rashad and Richard Kay Superstore without hesitation, you can trust them to be honest, courteous and efficient. Signed happy customers Bob and Heather.

    Placed a call to Richard Kay Chevrolet requesting an appt for an oil change on our 2020 Silverado…read moreZ71 and a complete truck detail. Carmen made the appt. We arrived at the date and time of 9 a.m. She had no indication of the appt and apologized stating she had been working there 2 weeks. They took the truck, anyway. We called at 2 p.m. to go round n' round with "Cornelius Bonner." Who is he? Received a call from Carmen at 5 p.m. stating truck was ready. Went to get truck to find that only the oil change was done. No detail, no common courtesy call or text to say the truck could not be detailed. Never ever go back to this dealer for anything!!! Go to Greenville!!

    Hyundai Of Anderson

    Hyundai Of Anderson

    2.8
    (35 reviews)

    Okay...this one's going to be long...but in a bad way…read more In short: DON'T BUY from this Hyundai Anderson SC dealership. They may be a "brand/manufacturer" dealership but horrendous, untrustworthy, deceiving sales approach. @Hyundai should reconsider their relationship with them. Their focus is on sales BS and pricing play, maximize profits than focus on customers and customer service. Typical sales hungry dealership that gives the industry a bad reputation. They do not honor what they speak of and devalue their employees (Sales Manager's Manager trumps any agreed upon communication from other employees reporting to him). No research into agreed upon verbal terms from direct employees. Now...we get into the meat of things: I've been in communication with sales at Hyundai Anderson SC (HASC) about a 2005 Mazda Miata manual transmission for sale. I was VERY excited for this car in search of a relatively reliable, high mileage, daily driver replacement. The relationship with HASC started off great! From the beginning, I shared that I'm an out of state (CA) buyer and asked for a few things like a video, any documents they may have around service records, their inspection and repair sheet. They WERE excellent in their efforts until the actual "walk the walk". FYI: I actually bought my last two recent cars (Audi) in the same manner: out of state from an Audi dealership and independent smaller dealership, both accommodated a fully refundable deposit w/ no issues after my interest was clear. One bought sight unseen but evidenced through good communication and PPI while the other was visited in-person. When I spoke with Jay R (regular Sales Manager) initially, he mentioned they couldn't hold the car until our conversation continued and eventually I was connected to Aaron (salesman and ONLY good experience in this whole sh*thole of a mess). However, after my solid interest and willingness was proven, Jay R made a comment that if I booked my travel to visit in-person, they may be willing to hold the car, specifically mentioning they wouldn't take a deposit but willing to hold the car on a "gentleman's agreement". I specifically asked what the maximum allowed time would be and shared that I'm looking to book a flight in a week's time (because of holiday high costs) which they verbally accepted. After my communication contact switched to Aaron as a salesman, I told him I booked my travel and all ready to visit them. Then...the sh*thole of a mess started... (*sales bs/price play tactic 101) ONLY AFTER I booked a flight from CA to SC, I spoke with Aaron again and they notified me that they had a local buyer coming for an appointment today. Aaron's hands were locked because sales guy Richy (big boss Sales Manager) comes into picture. He devalued his employees (makes them look like a joke) and eliminated all conversations I had with Jay R and Aaron around the hold ("gentleman's agreement") including the fact I booked a flight to travel across the US to visit them. In conversation with him, he kept going on about the situation: "you're out of state, I don't know if you'll buy the car, I have someone coming in today to potentially purchase the car". IN ADDITION to the sales play, the pricing play proven by photo attachments on this posting was initially set at $6,999 which is when I contacted them. After they NOW "perform an inspection" of the car (after multiple buyer interests come in) and fixed a clutch master cylinder, they INCREASED the price to $10,344. I know cars...a clutch master cylinder replacement does not warrant a ~$3K increase yet alone the fact service was already performed. FACT is this vehicle was on sale since 11/17/2025, serviced on 11/19/2025, and NOW they want to increase the pricing because there's two strong interests on the Miata. They even offered the local buyer an increased by $1K to $11,344 if they're serious to buy the car today leveraging my interest. All of this sales bullsh*t leads to HASC and their top people being interested to maximize profits and value only to them while devaluing their employees. 0 even negative stars to your sales BS. If you want to experience why sales and the dealership purchase experience and industry have a terrible reputation, "visit Hyundai of Anderson in South Carolina for all your BS needs..." _^_ Happy New Years

    We were traveling from NM and hit a semi tire blocking the road. It damaged items in the…read moreundercarriage of our Hyundai Santa Fe. We took it to Hyundai of Anderson on the Monday we arrived. We were enroute to a memorial service in Northern VA for our daughter-in-law. The memorial was on Saturday. Steve Barton and Scott Sutphin listened to our problem, determined the problems, got the parts ordered and we were on our way by noon on Thursday. We are forever grateful to both these two stellar individuals, the technicians, mechanics and parts department at Hyundai of Anderson. Scott mentioned that this should be something our insurance would handle. We hadn't even thought about that. Scott worked with our agent, and we arrived home 8 days later to a check in our mailbox from State Farm. The entire crew in the service department were wonderful to us. Thank you!

    E Motors - usedcardealers - Updated July 2026

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