I took my CRV in for routine maintenance and a few minor warranty items. Dan B, did a great job at…read moreexplaining things. He was very kind and knowledgeable. Thanks for finding a oil change coupon. Doug F

I was able to drop in without an appointment for a rear window wiper blade. I was in and out in…read moreabout 20 minutes. Staff were courteous and professional.

Don't know what to do! Purchased the vehicle from Germain…read moreFord Dealership Beavercreek, Ohio new 11/15/24. Got nowhere with Germaine and opened a case on 9/25/25 with Ford Company. Denied on 10/3/25 for Buy Back from Ford because older than a year?? History of the nightmare of having this vehicle: 7/7/25 Service Engine Soon Warning 7/18/25 Service Engine Soon Warning Dropped off 7/24, message of high volumes. 7/26, I asked for an update, 7/30/25 Service Engine Soon Warning 8/11/25 Service Engine Soon Warning Dropped off 8/13 Pick up 8/15 I think. 8/26/25 Service Engine Soon Warning Dropped off 8/27 8/29/25 Service Engine Soon Warning Picked up 9/12/25 was there from 8/27-9/12 9/13/25 Service Engine Soon Warning 9/13 Dropped back off 9/15/25 Service Engine Soon Warning 9/19 picked up vehicle 9/22/25 Service Engine Soon Warning 9/23/25 Germain came and got my vehicle The whole month of September I had my vehicle two days. My vehicle was dropped off to Germain on 9/23/25 and still on 10/3/25 I do not have my vehicle or any promise of it being fixed. 10/22/25 Service Engine Soon Warning 10/28/25 Service Engine Soon Warning 11/21/25 Service Engine Soon Warning 01/06/26 Service Engine Soon Warning 02/10/26 Service Engine Soon Warning- dropped off 2/12 waiting to hear back.... Have had the vehicle for 15 months and it has been to service 13 times for Service Engine Soon Warning.

Outstanding service. We traveled for Hamvention and our F150 broke down near this dealership…read more The team there was great. They got hubby to the event that morning. Truck was repaired a few days later when part arrived. Heather is a gem of a young lady in service dept and all the guys were great too.

I have to admit that I absolutely HATE car shopping. As a woman, I have found that the whole…read moreprocess can often be intimidating and I am pleased to say that the folks at Jeff Schmidt Nissan have won a customer for life. I found this auto group online, as I was shopping for a 2010 Nissan Maxima online, having subscribed to Auto Trader and Cargurus.com I was impressed at how promplty the dealership had replied to my inquiry via their site, set the appointment AND walked us to the salesman for a WARM handoff. This dealership truly gets it and treats each GUEST like family, the way we all want to be treated, especially when making such a large investment. Our salesman was Jason Anderson and he is by far the most knowledgeable, trust worthy, down to earth, and friendly salesperson that we worked with during the time we shopped for a vehicle. Not only did he carry a professional demeanor, he made the whole process easy, which is what we really wanted. He was straight forward, he was able to answer every question we asked (and was honest when he couldn't and his Manager, Tom, supported him and assisted with the sale), and he genuinely wanted to help us get in the right vehicle with the right payment and stressed that several times. As a whole, I truly believe this dealer prides themselves on doing the RIGHT THING for their clients. They really train their people and it makes a big difference, not to mention that we were HIGHLY IMPRESSED by the MOTOR TREND certification this dealer had - very nice touch!! When Jason greated us, he immediately provided a handout about the benefits of Motor Trend and it took the pressure off of concerns about the condition of the car (ex. were we going to have issues down the line with this used car purchase, etc.) and it showed us how much more important it was for this dealer to take the extra step to get this certification and offer this additional incentive for clients. I have to admit, I am not an easy shopper to work with. I have a finance background, I want the best deal, and I had done all the research going into the buying process. However, Jason always smiled and made the whole process simple from beginning to end, even the negotiation (which I'll be honest, there is not much to negotiate as this dealership's pricing is very fair, providing the best pricing from around the region) and the financing. He secured everything we wanted, including the terms and conditions of the loan that had been offered by previous dealers/banks, which included more work for their team. Moreover, I must mention that Jason & Tom saved the sale, as we weren't overly impressed by the vehicle we initially drove up from Cincinnati (1hr away) to see. Tom knew the inventory and suggested that Jason put in a call to a neighboring lot (Jeff Schmidt has 8 lots in the Dayton area) to inquire about a different 2010 Nissan Maxima they had. It was a color we hadn't seen or considered and once Jason pulled up with it, we fell in love! I appreciate that more than he knows....again, they truly DO want to make sure they are selling the RIGHT VEHICLE. In fact, they will even let you exchange your purchase within 3 days if you are in the wrong car and they will match a price if you find something lower on the exact model/options, etc. NO ONE ELSE DOES THIS!!! You must give them a chance. So.....once we decided to move forward with buying the vehicle, we worked with Jax in financing and she is a gem, making the loan documentation really simple and explaining everything in detail. There were a couple outstanding items and I can say that Jason and Tom followed up on everything they said they would do. I took our used 2010 Nissan Maxima off the lot, after hours (we came after work) on June 3rd and we came back to do the paperwork on June 4th. Everything was very efficient and an appointment was set with the service department for an IOU (2nd key fob to be cut and programmed) for June 12th. Even that experience impressed me. Tom, the Manager of Used Sales, came by to say hello. Monte in the Service Department was extremely friendly, knowledgeable and went above and beyond to help me with with my new purchase. The service lounge was great (free wifi and soda/water with friendly and attentive staff). To top it off, George in New Sales took the time to go through all the questions I had from the Owners Manual (things I didn't think to ask Jason because we were in such a hurry to get a new car and so impressed and excited about everything) while I waited for the key to be cut. I couldn't have asked for a more pleasant experience. Jeff Schmidt gets it and I will continie to refer others and make the drive up from Cincinnati when I need service. I know I can count on them and would recommend you give them a shot as well. Be sure to ask about Motor Trend!

I've been a customer at this dealership (Jeff Schmitt Nissan) for about 10 years, and I must say…read morethat it's service department has went way down. I am extremely unsatisfied with the recent service that I received. I will not be returning. Where is Mario, George, Shawn, and Jacob when you need them! Just horrible service! The old crew, especially Jacob in the service department, actually cared about doing the job correctly, the first time! They knew what it took to build that relationship with customers to keep them coming back!

From Jeremy! I am researching the issue on the pricing now,…read moreI don't know exactly if the lender charged fee for purchase of the contract, Adam is in a delivery now....on the recap it showed we lost $1600 so I know we might have failed in explanation but certainly didn't fail in intention! Will call when I know more, and I am so sorry that you are frustrated right now, I worked really hard to be helpful and feel like I failed you and it is not at all how I want you to perceive the experience! I have spent my life trying to solve problems and help people, so regardless of why you are feeling upset I accept 100% responsible and if I/we owe something then I will make it right! Me:I appreciate your help in this matter Jeremy:I just called capital one as Adam has been very busy with deliveries.....the difference in price was in fact caused by the bank fee BUT I think I can get some help from the GM to make things right! He absolutely wants me to make things good with you as he seemed upset when he saw the google review Me:Thank you Jeremy:Hey, I am meeting with the GM today and from what I have researched nothing was done to harm or modify the transaction, however I want you to be happy, so please give me some direction on how to proceed. What will make you happy (that I can accomplish) and earn us a good survey and better google review :)? Me:sent online pics of price will not allow me to attach. This is what my starting cost should have been. 27,924.00 & it was not. Jeremy:No the price after all incentives and discounts should be that plus the fee the bank charged for financing the vehicle. That is kind of why I am confused as to what we can do to make things right. From what I saw had the car been financed with WPCU it would have been sold for 29674-1750 rebate, the difference in the price charged is the fee capital one charged Me:Minus the DEALER discount of $2,576 Jeremy:No, the dealer discount is off the msrp....that is how we get to  $29,674 Msrp 32250 Minus 2576 Equals 29674 Minus 1750 rebate Equals the price advertised Only difference is we charged 29674 plus 1290 bank processing fee 30,694 We are saying the same thing the unit should be 29674 minus rebates and it was but the bank charges a fee and that was added to the structure Me:No we're not. I'm saying that the starting cost with rebates before we get to bank costs should be 27,924. No where is that reflected! You only reference the 1750 discount not the 2576 as well. Never again!!!!!! Buyer beware!!! 1 week after closing the deal on my vehicle. My Bluelink is still not working and Bluelink just keeps saying that the modem is not functioning properly. We will get back to you in 5-7 business days with an update.

Taylor Hutzel took GREAT care of me. After looking for my dream car online for two months Jeff…read moreWyler Hyundai of Beavercreek had the best deal. 3 hours after finding it online Taylor had me driving of the lot in 2024 Toyota 4Runner Off Road Premium. Taylor was very professional and made us feel cared for and supported every step of the way.

I was traveling with my family in our Toyota and suddenly there was a loud pop from underneath the…read morecar and a loud grinding noise. We pulled over and I looked all around and underneath the car... nothing. Knowing that we had hours of driving to go through rural areas, we decided to go to the closest Toyota dealer, Voss. They looked it over and even took apart the brakes to make sure everything was OK. Everything was fine. We don't know what happened, but we at least had the peace of mind that nothing terrible was going to happen many miles from home in 15 degree temperatures. They got us in quickly and charged us a very nominal fee. They were polite and took seriously our concern that we were traveling with a small child in bad conditions and needed the peace of mind. I highly recommend Voss Toyota.

The finance officer, Stephanie, was unprofessional and manipulative. She continued to pressure my…read morehusband into purchasing an extended maintenance plan which he refused more than once. When signing the final paperwork, she added a plan which did not included what he believed that it did. He was exhausted by the end of the ordeal and she took advantage of his confusion. We have never been treated so poorly. DO NOT PURCHASE A VEHICLE HERE. They are dishonest. The only positive aspect of our experience was our salesman, Sean, and they fired him the next day. I've told everyone I know not to go to this dealership. I can't stress enough what a horrible experience we had there.

You know - If you look at previous reviews that are from 6 months to 1 year apart, you HAVE to take…read morethem with "a grain of salt". Most HAPPY customers DON'T write reviews. It's called "negative review bias" (look it up.). Negative customer experiences are TEN times more apt to "dis" a business. I know. I OWN a business myself! That's why it's SO easy to see a business drop from a 5-star rating to the basement level. Anyway, our Schmitt Mazda salesman, AUSTIN BEAVER, was phenomenal and made every effort to secure the best "deal" for our now "new to us" pre-owned Mazda CX5. While it is truly a "seller's market" at this time for this particular vehicle (high demand!), Austin did all he could to get us rolling -fairly- in this fantastic car. They even took our "crippled" trade-in at a very reasonable value! Another feather in the cap for a highly rated brand! Want a Mazda? Jeff Schmitt is THE place to start. Then, shop around if you'd like. You'll be back. WE did! Oh, then when after you drive off in your shiny new-or-used car, change the statistics and write them a GOOD review. Happy driving!

It's Buyer Beware at this place! We were new-car buyer…read morenewbies and boy did they see us coming. We were fortunate to get away from there. They should require all employees to wear masks. We wanted to buy a $30k car and by the time they were finished it was a $40k car! Oh the finance woman will say, "we're completely transparent!" About as transparent as Musk. During the process she'll explain the extras, but they are never called extras, because they've already added them without your consent! If you start to ask about the cost she quickly says, "It's included!" Right, wink-wink. Just remember that they can only add tax, license, and doc fees. Doc fees in Ohio are $387.

My car was backed into in a parking lot and had scratch and dents on passenger side. USAA uses…read moreJeff Schmitt Cadillac body shop as a preferred repair shop so decided to use them. They contacted me immediately and set up an appt for next day for estimate... thought that was great. They gave me an repair appt on Nov 10 about 2 weeks later...also OK. Brought it in and never heard a thing for weeks and when I called the very nice women at the service dept desk told me how much work it takes to do the job and it was taking a bit.... hmmm. Then on Nov 28 I got an updated cost estimate --- they obviously never touched the car from Nov 10 to 28th. I called again to get an update and got another excuse about how hard this was to fix because the doors had to be removed... it was scratch and dent, no parts.... anyway... finally got the call to pick up car on Fri Dec 12, 5 weeks after drop off. Even taking into account Thanksgiving, this was excessive time to keep the vehicle for just scratch and dent repair. They could have had me bring it in later, closer to when they could fix.... so it was my fault that I did not do a good enough review of their history... Beware if you can"t afford to wait many weeks... they did a good job on the repair I do have to say... And to add insult to injury, since it sat un-driven for 5 weeks in the fringed cold, the day after I got it back the battery died.

I live in Texas but was in Ohio to bury my brother that had just passed on August 3. The night…read morebefore we were returning to Texas (8/22) my engine icon came up on my dashboard. My A/C went off and my dashboard gauge for temperature quit as well. I called my dealer in Texas (Sewell Cadillac Grapevine) to see if they could help me get a service visit before I left for my 16-hour return trip from Ohio to Texas. Crista at Sewell called Zoe at Jeff Schmitt in Beavercreek and secured a service appointment. It turned out that my thermostat had gone out and impacted both my A/C and my temp gauge. On a Saturday morning...SATURDAY MORNING...Zoe got me in and turned around in under two hours...ON A SATURDAY MORNING! I cannot express how grateful we are to these two impressive young women for helping my wife and I get back home. The difficult and emotional week we had just experienced put us in a mindset of just wanting to return home...and these outstanding women made that happen for us. Saying thank you is not enough...but until we meet again...here is 1MM Thank Yous!!!!!!!!!!!

This review is a little late, but better late than never…read more My wife and I went into this dealership interested in the 2018 Equinox. The redesign was cool and this place is closest to our home. We checked it out and she put it down as her #1 choice. We met Josh that day and he told us a little bit more about the SUV and showed us the differences in the packages for the ones that they had on the lot. We let him know that this was our first day shopping and we had a whole lot of shopping left to do. He was cool with that and we left to check out other cars. Over the next week we did our shopping and pricing for all the makes and models that we considered and we decided that the Equinox was definitely the one. We shopped a couple other dealerships to see what options they had in stock, the pricing wasn't a huge deal as we get the GM pricing, but we wanted to be sure that the options were right. We came right back to Josh and the team and looked at it again to be sure that we had the right car and told them we'd like to run the numbers. We were at this dealership for a while while they ran our credit and got everything set with finance and everyone along the way was outstanding. I cannot thank Josh enough for his patience and help through the process, also for letting us talk it all out in my future lifted Colorado ZR2... that helped. I'll definitely go back and be a customer and I'll specifically work with Josh when I'm ready, he's got my full recommendation. Also a big thanks to the management team, mostly for not kicking us out as my wife negotiated y'all to the floor for an hour and a half. I recommend anyone looking for a Chevy go in knowing what you want to look at and work with Josh.

this place will give you your car back with problems that never existed before. horrible. If your…read moretech is named brandon, ABORT MISSION! He has probably already loosened stuff or poked holes in your tubes. There is two brandons and both are no good.

I had a second positive experience at Germain Body Shop last week. I use a power wheelchair and…read morehave a Honda Odyssey with a wheelchair conversion. I am completely dependent on it for my independence. A panel on the bottom of the passenger door had come loose and I feared I was in danger of having it fall off. I took it in to Germain and Josh was able to fix it while I waited. He even had it washed which I'd been afraid to have done due to the loose panel. I highly recommend Germain and Josh and am grateful for the service they have provided to me on two occasions.

Germain Staff, My…read moreson's car was stolen from my driveway and was retrieved by Xenia and Lima Police Departments. I called Germain Body Shop Service Manager Josh Fosdick and told him what had happened. Mr. Josh Fosdick sprung into action by dispatching one of his tow truck drivers to go pick it up after it was released back into my custody. This is an immediate example of great customer service extended to my family doing my son's car recovery. Mr. Josh Fosdick kept my family updated on how the repairs were going throughout the repairs. Mr. Josh Fosdick and his team get FIVE STARS from me. I just wanted to take this opportunity to let you know how pleased I am with you & the team behind you regarding the repair work done on my son's 2018 Dodge Charger Scat Pack after it was stolen. Great job Mr. Josh Fosdick (Body Shop Service Manager) and team alongside Alex ( Car Detail Specialist) did a superior job on detailing my son's car after the body shop did their work. The repairs were completed on schedule with no delay and the results of the dedication were exceptional. As a customer , I would not hesitate to recommend Germain Auto Body Centers to others in need. Thanks again for a job well done Mr. Josh Fosdick ! Most Grateful, Jimmy S.