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    Khyber Pass Tactical

    4.5 (2 reviews)
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    8 years ago

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    Hebert Guns - Our one and only store front is located in Prairieville, LA. We do not currently do any online selling.

    Hebert Guns

    (16 reviews)

    $$$

    Overall great people to deal with. Knowledgeable about alot and answer questions without being…read morerude. They want to educate you more than anything. Fair prices and selection. Have bought my last 4 firearms from them and the process is smooth as it can be. Amazing business.

    Today I went to Hebert guns to purchase a scope for my Weatherby 300 Weatherby Magnum. I was told…read morethat they had everything that I needed for my Weatherby vanguard to mount the scope. Upon arrival I was given false information with regard to which scope would fit. In addition, they kept trying to sell me scope rings that were not catered to my specific firearm. After I left, I went to Jim's firearms and Bouy outfitters. Both did not have what I needed, but were way more helpful. While at Herbert's, I Was ignored and had some of the worst customer experience I've ever had in a firearm store. I left went home called both Weatherby and leupold. Within 10 minutes, I had the proper information necessary in order to mount the scopes. In addition, I had confirmation that the people behind the counter at Hebert's were incorrect in what they told me. I contacted Hebert's letting them know that I wanted to return the scope that I had bought not even an hour before and upgrade it to the 50 mm. I was told that they would not take the scope back that they have a no optics return policy. Even though I had just purchased it, and they remembered me, and I was not returning it. I was swapping it for a more Expensive version. This is my first ever Google review. It takes a lot for me to do this. However, I don't want anyone else to experience the level of incompetency or headache that I had to deal with with a bear guns. If I could remove the one star that I put on here I would. Immediately after getting off of a frustrating phone call with Hebert guns I contacted Puglia sporting goods in New Orleans. I was told that they would exchange my brand new scope from Hebert's and upgrade me to the 50 mm that I wanted and would include a bore site for free. This is why I only deal with Jim's firearms Bouy outfitters and Puglia sporting goods. Customer service services everything and when you go to a gun store and you talk to the "" experts you expect them to know what they're talking about. I would never ever recommend anyone shopping at a bear guns. It is not worth the little 20% savings that you may get. Because your frustrations and headaches will far outweigh that little bit of money that you save. They are absolutely awful. Even the manager jumped on the phone and got nasty with me. Not a good move. I will be reporting them to yelp. I will also be posting on Facebook and anywhere else that I can find tonight. They have absolutely created an enemy.I would like to thank purely sporting goods leupold Customer support and Weatherby customer support For their quick response to my inquisition. Clearly the problem is with only a bear guns.

    Lew’s Firearms - Store 5

    Lew’s Firearms

    (5 reviews)

    I have made numerous purchases from LEW's and have been very pleased. Excellent customer service to…read moreeven excellent service after the sale.

    If you have never visited this business, save yourself the trouble and unprofessionalism. Don't. A…read moremonth or so ago, I had a good friend of mine visit the shop to get a few of his pistol parts cerakoted and an optic mounted onto his slide. He had placed the cerakote order a week before getting the optic mounted. As the story goes, the typical owner was out of town when he went to get his optic mounted. The fill in guy, when mounting the optic, accidentally scratched the new finish on the top of the optic using a T handle screwdriver. My buddy had realized the accident after leaving that day. So, he called the shop back to see how it could be handled, hoping to get a minimum deal on the cerakote/ an apology. He did not. The fill in said to call back once the owner got into town and when he did he was met with a swift rude attitude. Instead of "hey man, I heard what had happened, I'm sorry, let's figure out how to make this right" he was met with " yeah, what do you want? A new optic?". The shop owner did order him a new optic and when it came in he was still acting like a total prick instead of treating my buddy like a human being. In the end, shop owner was out $400 and refused to cerakote the original parts that was agreed upon. I just feel as if the situation could have been handled differently considering it was an accident. Hostile attitude was unnecessary.

    Khyber Pass Tactical - firearmtraining - Updated October 2026

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