I used the drive through. My experience was quick and efficient. I ordered the chicken sandwich. This will be my first time ordering it. I'm hoping I will like it read more

KFC - the front of a kfc restaurant - Fast Food Near Me - Upper Marlboro, Maryland

Service was slow but once they got to me it was good. But this isn't about the service it's about the so called new chicken sandwich. Simply put it is NOT Popeyes but it takes second: 1. Popeyes, 2. KFC 3. McDonalds I am not a fast food person but needed to compare this and see what the fuss is all about. My suggestion make your own at home. read more

KFC - Fast Food Near Me - Upper Marlboro, Maryland

I went into the restaurant and had to use the bathroom before I ordered my food and an employee was in the bathroom smoking a cigarette. I am looking to report them to the health department. This makes no sense and I should not be exposed at an establishment like this that is not a bar. The associate came out and I walked in right after. When I got in the car my husband said " damn you smell like a cigarette. What happened?" read more

I am a former employee and the manager kept changing my hours and messing up my pay. I was making 600-800$ before the new manager came. He was very rude to customers and to the employees. I hate you randy. read more

Worst service of my life- the food was alright but the lady who served us was very rude to my grandpa- he has trouble hearing and does not speak very much English. He ordered food and she yelled at him for not handing the cash to her hand directly- she refused to pick it up from the counter. She then proceeded to yell out things like "is there a problem" while me and my family were just conversing about our day- she then proceeded to tell my grandpa that he needed to fix his act because he was "rude as hell". The whole vibe of the place was not good especially with this lady in her red and black braids glaring at us from the front counter every two seconds. read more

Just left the KFC in Watkins Park, worst service to date. First of all, when giving my order over the intercom, the female on the other end seemed to have something going on with her. I ordered the three piece dinner of which the menu display in the drive thru lane clearly showed a breast, leg, thigh biscuit cold slaw and a drink. Instead of mashed potatoes I ask for fries which was fine but when I got the meal there was no slaw, two thighs vice one being a breast and the drink was not full. The theory is to check the bag before you drive off and as it seems that is the thing to do at this KFC. This trip is the worst experience yet. Why do I go there? for convivence. I guess Ill have to exercise my best option - cook at home... read more

I am absolutely over this location. I ordered a 3 piece original combo with 2 thighs and a leg, and the sweet n sour saucy nuggets ... I get to the window for them to tell me they are out of original thighs after I paid.. and only have extra crispy at the moment. So they asked me if I wanted the extra crispy thighs or original chicken breast ..I said no that's not what I asked for. This is at 4 something in the afternoon.. why don't you have original chicken thighs cooked or already cooking? They told me it will be a 20 min wait for the thighs so I waited.. when I get my order I check my bag and my nuggets have no sauce on them I told them I ordered sweet n sour nuggets, the lady told me that sauce should be on the side.. not in the bag.. im like I wouldn't have ordered they at all had I known the sauce wouldn't actually be ON the nuggets ...not as a dip.: it's not advertised that way! And these pieces were more like popcorn chicken not nuggets.. there's a difference.. at this point I was so irritated.. left my ranch out of the bag too had to ask for that.. this was all after waiting the 20 mins... it's ridiculous. They need to communicate better because if I ordered thighs you need to double check to make sure you have any cooked so customers won't have to wait... don't tell me after I already paid for it! read more

KFC - Sweet n sour saucy nuggets - Fast Food Near Me - Upper Marlboro, Maryland

Food was good, typical KFC. Waited over 10mins for 16 piece meal. Inside restaurant area needed care ...most tables were uncleaned.

worst service I've ever gotten in my life. The lady was racist towards me and my whole family she had red and black braided hair with a nasty attitude. I handed her some money for the food we had just ordered and she said "my hands right here you don't need to put the money on the counter" then proceeded to hold her hand out and give me a nasty stare until I handed her the money directly as if it was such a task to pick it up off the counter where I had placed it. we then sat down (keep in mind I'm with 4 kids) and we are just talking about our day at six flags and roller coasters and she says "is there a problem sir" really loudly implying that we were talking about her. we went up to ask for trays and she gave us another annoyed nasty face- like I'm sorry that you have to do your job lady... she then told us we had to fix our act. we already felt very uncomfortable with the whole ambience of the store with her glaring at us. read more

I just got retuned from KFC. I was intrigued by the new commercial they have on advertising chicken and waffles. So if course I had to have some. After sitting in a fairly long drive through line, I ordered the chicken and waffles for $5.80. It felt fairly light but I wasn't expecting the small piece of waffle I saw. What a rip off! Not your money's worth by far. KFC you can do better! Do not order this meal. It is a DEAL! read more

KFC - Fast Food Near Me - Upper Marlboro, Maryland

This is the absolute WORST KFC. I'm hoping it's the worst because I can not imagine others being this horrible. Order never correct! Food always cold and old! First time I've ever experienced RAW BISCUITS from Any restaurant, take out or not! Too many food options in this area to choose from. I don't see how they stay in business! read more

KFC - Fast Food Near Me - Upper Marlboro, Maryland

My family and I ordered 6 meals 6 drinks (through Uber Eats)we only received 5 drinks and only one had ice in it, the 3 pc white meat combo only had 2 PCs in it and my wife's BBQ wings were absolutely horrible She wanted me to taste them and I've never seen chicken drumsticks that had more fat on it than meat I don't know if the owner is ordering the cheapest wings or what but this cannot continue if they want people to patronize this establishment, the bad part is that this Watkins Park location is my favorite kfc, come on now y'all gotta do better.‍ read more

I enjoy a Keto/Atkins diet and specifically asked if the hot wings were breaded and tossed in sauce, or baked like regular hot wings. The cashier said they were regular hot wings. So, I ordered twelve wings. Got home. They're breaded. There goes my dinner.....She was friendly and food came quickly but employees interacting with customers really need to know what they serve. Or ask. read more

Typical KFC, nothing fancy and not much flavor ... I go for the Nashville Hot! BUT, can they please coach their employees on the difference between coleslaw and wedges - they always mess up my order and either give me wedges and no coleslaw or just forgot the coleslaw all together. This location is the worst, skip it! read more

Before I drove up to this KFC drive-thru, I already knew I shouldn't be there.... But I decided to go a head and annihilate my diet, overlook the grease, and just do it anyway... But soon after arriving, I saw many signs that confirmed to me that KFC should be permanently taken off of the list of food choices for me. So I decided to order the $5 fill-up. 2 pieces of chicken, 1 side, 1 biscuit, a cookie and a drink for $5. I pulled up to the window, pay the attendant, grab my bag and go. Now I knew better than to drive off without checking my bag, but being that this was a "do it anyway" day, I just drove off without checking. BIG MISTAKE!!! As I'm approaching the stop light (well off of KFC campus now), I look in my bag for the straw to put in my drink.... NO STRAW... dang. Well, I'll just drink out of the cup. Next I go for the gusto and grab a piece of chicken and the amount of grease was more than the normal, it was completely UNDOABLE. At this point, I'm grossed out, and decide not to eat the chicken. I then reached for a napkin because grease was dripping everywhere..... NO NAPKINS... Wow KFC... Really?! So then I say to myself, well, let me just eat my cookie. How can they screw up a cookie. As I feel around in my bag, I don't feel a cookie. So when I made it to a stoplight, I do a more thorough search in my bag only to find out.... NO COOKIE! What?!... Are you serious?!... So now, I'm a little more than disturbed... and I decided, let me just go ahead and take this box back and get my lil' $5 back. I mean, after all of this NO STRAW NO NAPKINS NO COOKIE INEDIBLE CHICKEN I look for the receipt to return the box because CLEARLY this meal today is just NOT FOR ME... and guess what?!... YEP! You guessed it! NO RECEIPT!!! I'm DONE!!! I just threw it up as a loss. It's just $5, so at this point, it's not even worth my time. KFC may have just made it to the permanent "do not go to" list, especially since this isn't the first KFC disappointment for me... This may not be the case for all KFC's, but I'd definitely pass on this location. read more

I'll be honest, I'm a chicken snob and refuse to buy fried chicken from a fast food restaurant. That said, the hubs informed me that they now had grilled chicken and it was actually good. So I tried it. We got the family meal as we were on our way to our parents' house and the special was affordable.The chicken was OK. The seasonings were tasty but it was a little too greasy for my taste. The string beans were salty and I actually had to rinse them off in order to eat them. The mashed potatoes were average, but the bad thing was they told us they were out of the potato wedges. WHAT?!?! I am a potato nut and get quite cranky when I don't get my french fry fix. Not to mention it was only 1:30 in the afternoon on a Sunday. Service was slow, but the person who helped us was very friendly. I probably won't come back unless I'm forced to. read more

the food was great, but the service was horrible, from not just the enployee, but also from the manager. I was in the drive thru with my mother where we ordered a bucket of chicken strips. the girl taking my order rushed and was speaking low, so I repeated back to her my order just to be sure...her response was "I got it" in a very rude way. I said ok I was just trying to make sure. so when we got to the window we asked to speak to the manager who made excuses for....defending her....and was rude himself. I would not suggest this at all. read more

Food was TERRIBLE..went through the drive thru....got the food home and the chicken tasted OLD...like it had been cooked hours ago....dry as wood....This is it I'm done with with this dump! Take your money elsewhere read more

I have been here twice. Each time, the chicken is either cold, hard, or too greasy. Better to go to the one in Lanham.

Every time I've attempted to visit this location the line is ridiculous. They could really use more help. They never ever have grilled chicken available or ready. So you wait 20 mins in line and then have to wait another 20 mins for grilled chicken. They really need new management/owner something... read more

Food was ok but they appeared understaffed. Took way too long! Over 12 minutes at drive thru. (only one car before me)

Just expect poor customer service and if you request any type of sauce make sure yoy double check your bag

Food always smell funny and service always slow.

This location is absolutely terrible! They consistently get your order wrong. I can't tell you how many times I have had to return back to this location for them to provide me with the food that I ordered originally. The manager seems apathetic at best. I would not recommend this location. Don't waste your time or your money. read more

WOW... this place was such a waste of time. I went to the Watkins Park location, on a Monday afternoon, around 6p/m, in line behind a young lady. We both walked in about the same time and pretty much just stood there, as 5 or 6 kfc Employees walked back and forth in front of us, pretty much ignoring us. One employee at least acknowledged our presence, saying he'll "be with you guys in a minute." So we waited a minute... two minutes... five minutes... Nearly 20 minutes of these guys going back and forth, behind the counter, in front of the counter, stocking straws and napkins, cleaning who knows what, working the drive through, but completely ignoring myself and the young lady in front of me. We both ended up walking out. Save your time and your money. AVOID THIS PLACE!!!! There is a Popeyes literally across the street corner from this KFC (Popeyes is better than KFC Anyways). And if you are really craving KFC, go to the location on Sheriff Road and MLK (MD 704). I ended up going there instead and it was GREAT. I am actually about to write them a 5 star review as soon as I am finished with this. So, in conclusion, this place sucks. It's a waste of time and should be avoided. Save yourself the headache and drive the extra 5-10 minutes for another spot. read more