I tried the $9 Block Feast from KFC. It comes with two spicy chicken snackers, a 5 piece nugget, seasoned fries, a sauce (I went with ranch), and a medium drink. My total was $9.74, which feels slightly overpriced for the portion size, but not outrageous for fast food right now. The fries were easily the standout. Fresh out the fryer, crispy on the outside, soft inside, and well seasoned. 10 out of 10, no complaints. The nuggets were not super crispy, but they were hot and tasted fresh, which honestly matters more. Solid, nothing crazy, but definitely enjoyable. Now the sliders are where it dips a bit. They are small. Like, noticeably small. I get that they are snackers, but I think the meal would hit way harder if they just swapped those for one decent sized chicken sandwich. That said, they were fresh, and the spicy mayo added a nice kick. Dipping them in ranch helped carry the flavor too. For context, I have not had KFC in over three years because it is usually greasy and disappointing. This was actually a pleasant surprise. Everything tasted fresher than I expected, and nothing felt overly heavy or oily. Overall, better than expected, but slightly overpriced for what you get. If they fixed the portion size, especially the sliders, this would be an easy go to value meal. As it stands, I would say it is worth trying, but not something I would go out of my way for. read more

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I will never order from here again, ordered through DD and it came incorrect from what I ordered. Drums and thigh becomes breast meat. I ordered all dark meat. If you don't know what dark meat is, it the drum and thigh. Also their customer service is horrible! When I spoke to the rep, and ask for a manager they said no one is available she is the manager. There is always an up person you can talk to. I've been in the fast food business before so I know. read more

Hhmm.. where to start.? How about the rudeness of the staff. I can't mention a name in particular because the rudeness young girl at the window wasn't wearing a name tag. I did not get a receipt so I couldn't provide with my order number either. It seems like the crew members don't care one bit or have no experience in customer service. My entire order was wrong and no manager on duty. I will never go back. read more

Although the Twister is not available at this time of 8:30pm, at least the Zinger burger is available and the crews are helpful and attentive to the customers like us. read more

KFC - Twister at KFC - Fast Food Near Me - Tracy, California

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I was really craving KFC and don't eat it often, so I was looking forward to this visit, but unfortunately, it was a letdown. We ordered a deal at the drive-thru for 7 pieces of chicken and 2 mashed potatoes w/biscuits, and an order of fried pickles. After ordering, we were asked to park out front. I figured that meant they were making a fresh batch of chicken, since they probably didn't have enough ready. I was okay with waiting if it meant the food would be hot and fresh. But we ended up waiting outside for at least 15 minutes before a worker finally brought out our food. When we got home, we were disappointed to find that the chicken wasn't fresh at all--it was lukewarm and clearly had been sitting out for a while. The pieces looked tough, and the skin had that leathery texture that comes from being left out too long. The fried pickles were soggy and the coating was coming off. To make matters worse, we didn't even get the mashed potatoes we ordered, instead, we were given mac and cheese. Overall, waiting that long just to get cold, old food and the wrong sides was really disappointing. Not the KFC experience I was hoping for. read more

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Very Disappointing Experience My experience at this KFC in Tracy was extremely disappointing. The customer service was very poor, and the employees were incredibly rude. It took 45 minutes for just one order, which is unacceptable. What made the experience even worse was the way I was treated. Their attitude and behavior toward me felt disrespectful and discriminatory, and honestly, it made me feel like I was being treated differently because of who I am. I felt very uncomfortable and unwelcome. I hope management takes this seriously and looks into how customers are being treated. Everyone deserves to be treated with respect and courtesy, regardless of who they are. And also they didn't make my food good too. And they need to do a deep cleaning there restaurant it's really dirty. read more

Great service and great staff! Thank you to all of them for helping with such a big order!

The line at the drive thru was short. The young man at the window helped me order because I almost ordered the wrong thing. I wanted an 8 piece mixed with both white and dark meat and he helped me order the right pack. I was asked to pull to the front, I waited just a few minutes and he brought my food out to me. The chicken was tasty and the sides were just as good as I grew up eating. Overall a great experience with yummy hot chicken and sides to enjoy when I got home. read more

I had a great experience at this KFC location. The food was fresh and the tenders were juicy. The restrooms were clean as well, along with the restaurant itself. Overall, I think it is a great KFC location. read more

KFC - Fast Food Near Me - Tracy, California

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They were very nice to us when we came in. Quick to make the food along with the fact that it was nice inside. We come to this place from time to time and I've never had a bad experience. It's a fast food restaurant. read more

This place is AWFUL at best. They always have one person working at the counter, never have crispy chicken available, and the place is grossly dirty. I don't think it's seen an interior update or good cleaning since Col. Sanders was alive. I don't know how they are still in business. My husband likes their chicken or I would never go back personally. read more

Each time we go, items are missing. Today it was two items. I try to check when I'm in the drive through but the person at the window leaves and doesn't come back. I don't get it. read more

Horrible service ordered online and still had to wait 20 minutes to get my food after I hounded them down for it

I live right around the corner from KFC. This is by far the worse KFC in my humble opinion. I came here on a Tuesday night and went through the drive-through. I waited and nobody came to take my order so I came to the window and noticed that all the lights were off in the restaurant or at least it seemed that way the place was real dingy didn't even look like it was open so I just left . My wife and daughter came back about three days later and tried to place an order. The guy told her that it would be about 25 minutes to get chicken. The place was not crowded at all. The guy told her that they had a lot of back orders, but there was no customers in line in the drive-through and the place was empty inside. Mind you that I drive past this place at least two or three times a day or night. I've had other past experiences that weren't so good. This is not the first time that we have decided to just go across the street to Popeyes. Just go to Popeyes people save yourself the hassle. It's right across the street. The management style at this KFC is pretty bad. If you don't believe me then go and try it for yourself. Read the reviews from other people. A lot of people are saying the same thing. No more for us. We are done. Never again. read more

I'll be honest, I didn't even try the food yet, but I would say KFC is pretty consistent so I know what to expect and everything is fresh. However, I have to give a huge shout out to their team who is preparing the food, especially Riley, who helped me at the front counter. You could tell they authentically cared about the experience I had and that just isn't common anymore in fast food. I felt good leaving after the service I received from Riley and that's half the battle right there. read more

This is very disappointing that I'm writing this review. A 12 piece family meal was ordered at 7:30pm & we didn't get our food until 8:10p. That's a 40 min wait for 12 pieces of chicken?! Unacceptable. I have ordered this amount of chicken at Popeyes and it's never been an issue when it came to waiting. We were told that it was going to be a little wait ... I was ok with it. Since "a little" wait is usually no longer than 10-15 min. It was obvious that they were not trying to cook a bigger batch towards closing. There needs to be some kind of management in control at this location. We didn't have one single manager apologize or anything. A thank you for the extended wait. read more

Do not come to the drive through at this location if you are on a schedule! I pulled in, no cars ahead of me barely any cars in the parking lot, I placed an order for honey bbq wings and potato wedges with a drink. Asked me to pull around and park and they would bring my order out. After waiting 15 minutes I had to go inside to see what was taking so long. The staff was polite but they said the chicken was still coming out. It took me 23 minutes from the time I ordered till the time I received my food. read more

Im so glad they decided to bring the traditional hot wings back. It's been at least almost a decade since Ive had these. The new hot wings they served before this really breaded and dry. read more

KFC - Fast Food Near Me - Tracy, California

Tried them again after a while because they always make you wait in front after ordering through drive thru and forget items. Hasn't changed one bit. Made me park in front and forgot my drinks, sauces, and son's tenders. Never again. Food doesn't taste very good either. read more

How can an employee not know the deals they offer? The Festive Feast advertisement is everywhere. TV, social media.. My husband was told that she (the employee) had to ask her manager what is a Festive Feast. Then hubby was asked to pull around to the front. About 15 minutes later, he went into the restaurant and they hadn't started his order. There were five other people in cars waiting for their orders as well. Who is running this place? Why aren't your employees not brought up to speed? What an embarrassment! read more

Found this in our front door. I am giving five stars to Leo; for taking the initiative to invite neighboring households to KFC. We need to support local businesses in our communities. Looking forward to meeting you, Leo and crew. There is always room for improvement. read more

KFC - Marketing letter. - Fast Food Near Me - Tracy, California

Old food, rude workers, food flavors have changed for the worse , and unworthy of people's money! Never again! I'll go back to Popeyes or other KFC locations. read more

What's the point of having a mobile ordering app? I placed an order, drove to the store and stood at the front counter waiting to be served (the guy wearing the headset apparently felt it was more important to sweep the floor than help a customer). After a while, another employee approached me and I gave her my name. She checked a screen, then started to assemble my order. Only they were out of nuggets and had to cook some. Judging from other reviews, this performance was about par for them. read more

It took them 1 hour to get my online order ready. When I placed the order online, the app suggested 20 minutes!

Other day I came in drive threw keep in mind I'm Always here they messed up my order I had to drive back 3x till it was done correct wasted so much gas and I told the manager to comp a meal since what they did he said that's the same Thing cuss every time and he called me a layer I need a higher up To contact me read more

They know what customer service really is they had the food ready for me when I got there

My only concern/complaint is when I ordered ( 14,16 pieces) KFC chicken delivery by DoorDash, the bag is not sealed is a widely open in the paper bag. What if?....if the guy is crazy... All food delivery should be sealed tight not widely open! KFC is the best chicken! read more

I haven't been to KFC in years but tonight it just sounded good. I ordered online for a pickup about 90 minutes later. Food was ready and waiting when I arrived. The place was clean and the staff was friendly. I always check my to go orders no matter where they are from, so I checked the bag and made sure I got all my sides and the extra biscuits I ordered. Everything seemed ok, so I went home. I did find something missing and I called about it immediately. They were very apologetic and offered to replace the missing items whenever I wanted to come in. I said I'd be back in a few minutes to retrieve them. I wasn't angry - after all I'd checked the order myself before leaving. And I can't name any fast food place that hasn't messed up my order occasionally. They replaced my items with a smile, another apology and even some extra chicken. The food was great, the people nice and I went away happy. If I had read some of these other reviews I might not have gone there - but I think people who are angry are usually the ones who leave reviews. And a lot of people seem to be angry these days. Everybody makes mistakes - no place messes up your orders on purpose. So don't let some of these reviews keep you away from the delicious chicken! I'd forgotten how good it is! read more

I literally never leave reviews. But today is the day! I am super disappointed in the order I got at this Grant Line location! I spent $12 on this terrible 4pc chicken tenders w/fries, biscuit & a drink. First off, fries were cold & dry! Secondly the chicken "tenders" were anything but tender! & the biscuit was tiny! I'm not sure what to do except to just throw it away! Very, VERY, VERY DISAPPOINTED! DONT ORDER IT!!!! read more

KFC - The lighter didn't come with it, it's just for visual measurement lol! - Fast Food Near Me - Tracy, California

This place doesn't deserve a star. I would give it a zero if I had that option. I ordered an 8-piece meal. The cashier gave me a large bag. At a quick glance, I noticed two mashed potatoes, instead of one mash and a large fries. Since it was all bagged, I let it go and ordered a separate large fries and requested butter and honey for the biscuits. When got home, and opened the bag, I noticed the biscuits were missing, the fries were only halfway filled, and soggy. This is the second time that they screwed up my order. I'm done with this place. I just hope the owner reads all of the reviews and does something about it. Until then, I'll find somewhere else. read more

Zero STARS. Overcharged me and there were no manager or supervisor available to give me credit. The drive thru guy was an asshole. Yes I said it asshole. No fucking manners. He just laughed at me for asking for a manager. I am guess KFC let's some kids run the restaurant. I DO NOT RECOMMEND THIS KFC. read more

KFC - Drive thru sucks - Fast Food Near Me - Tracy, California

Worst KFC in California! Avoid this place and the horrible hours old dried up chicken they try to give you. Not even worth one star. When I asked them if they would serve this garbage to their family I was told NO. Then why do you think it's okay to give me this garbage to serve my family? read more

KFC - Fast Food Near Me - Tracy, California

I was trying to place an order for pickup but the website wasn't working so I drove to the restaurant and the line was insane but my kids really wanted KFC so we waited. When we got to the front nothing was available, only sides! We waited in the drive thru 20 minutes for them to make more chicken and bag up the order. While waiting at the window my daughter and I watched as the employees stand around, drop food on the floor and they left milk on the counter our entire wait! Needless to say my kids and I drove away. Winco's chicken was great! read more

KFC - Bag of milk left on the counter - Fast Food Near Me - Tracy, California

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Worst service ever , went to drive up. Sign on window said ask for straws. Condiments , Utensils, Did!! Got our drinks then was told pull around they will bring our order . Waited another 10 min, went inside and was ignored no one at window. 3 people working . Told Three people here for my order. Still Working on it ! Then when finally got order asked Where napkins were , replied over there, went and grabbed some. Then asked where is the stuff to eat with , was told read sign. I replied I read this at window and said I need it all! Took her time To grab 3 forks, looked in bag no condiments ! Again took a few minutes to Hand me !! Worst shitty service ever , food wasn't even fresh !!! Threw in bag looked like a kids school Meal . Cost me 47.00 , don't go there . They don't care ! read more

I came here today and got two pieces of chicken and a biscuit. Chicken was cooked perfectly. The biscuit was warm. It was not overpriced and it wasn't over salty. The chicken meat was juicy. It was perfect. I have nothing more to say it doesn't get better than this I was very impressed. I'm usually disappointed because usually the skin is soggy or undercooked, but it looks like they've sold that problem, so I will definitely be back here read more

Chicken is so dry I can only assume it was fried hours ago. Both the sandwich and the popcorn chicken. The onion rings were hot and fresh...and apparently free because I didn't order any but got a big container of them. I gave this place a 2nd chance. I ordered a meal for my husband and I a few weeks ago and was told to drive around front and park and it would be brought to me. Annoying but I can understand. Then the kid working came up with a big bag and asked if i ordered the chicken. I thought he was joking and laughed and said yes. He shoved the bags into my window and took off. I figured it was fine and drove home to find my entire $37 order was incorrect. I let it slide and we just ate a few of the random items. Then I went back today and got my DRY items and random onion rings. Get your act together!!!! read more

KFC - DRY chicken. Like, super dry. - Fast Food Near Me - Tracy, California

Maybe the worst experience I have ever had at a fast food joint. This would be a zero, and, as far as I'm concerned, should be criminal Ordered a $20.00 Fill-up meal, that comes with 2 Breasts, 2 Thighs, 2 Legs and 2 wings. In addition, I ordered 2 breasts. So, I get home and there is only 6 pieces of chicken (only 2 breasts). With this meal comes 2 orders of mashed potatoes w/ gravy. The mashed potatoes did not have any gravy. My guess is that this is happening regularly, but nobody complains, because it's a drive thru only in California. Granted it's about a $6 or $7 difference, but multiply that by hundreds of customers each day, and they have a nice little racket going on. I guess they have to figure out some way to pay their inept and illiterate workers the $15.00 minimum wage. These workers should be paid about the same $6 or $7 Very disappointed in KFC and especially this Tracy California location. Maybe the Better Business Bureau should pay them a visit. read more

KFC - 10 pieces of assorted chicken pieces (you count) - Fast Food Near Me - Tracy, California

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They have/had a female employee who has black hair who made me feel discriminated. My father doesn't understand English therefore I translated for him and in the process the employee and an American customer behind me exchanged a comment for me translating. Completely disgusting. read more

Hi, the lady was so kind at the front!! Even when we got our food it was amazing so hot and fresh and the lady that handed us the food so sweet and kind.i was very surprised because I usually don't eat out much but that's will be my new spot for sure!!! read more

Well I was enjoying my food when all of a sudden I found a hair on the bottom of the box which took my appetite away. I don't like to be a Karen but make sure Your employees are wearing hairnets when interact with the food. Most likely won't be coming back to this location. read more

KFC - Fast Food Near Me - Tracy, California

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