We went to KFC to take food home for dinner. KFC has a decent meal when you need something fast, hot and tasty. The KFC in Pinetop when we went last year was really good so we decided to stop here. We waited in the line and ordered. But when we got to the pay window the girl did not have a mask on at all. At least the staff member handling food had his mask on properly as well as a tall staff member working at the counter. The girl at the pay window and another male worker seemed to be messing around-neither of them wearing masks. The food was hot but I re-heated the food before eating it in a toaster oven just in case. The food was good but the experience made me not happy. I hope the management reads this and corrects the situation. I will not be going back until they decide to take customer safety more seriously. read more

Terrible customer service- stood at counter for 20 minutes and never acknowledged Need to get their act together! read more

We were hesitant for a while to try this KFC due to the reviews but were extremely surprised. Our visit was AWESOME. The food was hot and fresh, biscuits were absolutely hot and fresh. The Cole slaw was crisp and perfect. The staff was very friendly. They even added the paper plates and utensils read more

KFC - Part of the 10 piece with 2 sizes and biscuits for $35. Was worth it - Chicken Wings Near Me - Show Low, Arizona

I ordered on the app last night at 855pm. The app said the location closed at 1030pm. I arrived at 925 to find door locked and it was almost completely cleaned for shut down. A young man said we are closed i explained i had purchased an 8 piece bucket with 3 large sides on app and on line stated 1030 closing. Also posted on door was hours stating 1030 closing.He answered we finish our shift at 11pm so we have to close early to get our cleaning done. I then noticed on counter a to go order sitting ask if that was mine. He looked and handed to me. When i got home everything was cold sides all small. Not large all for $27 plus tax My personal opinion is that once again many of our fast food places are being staffed by young people with apparently no older management. Results high prices poor service and taking no responsibility for the customers poor experience. I will not return to this location. By the way not once did i here an apology or sorry. read more

My mother stopped into the Show Low KFC on the way home from grocery shopping on Wednesday the 29th and ordered us both original KFC bowls. When she got home she gave me mine and it turned out to be a Mac & Cheese bowl. I love Mac & cheese so I went ahead and ate mine anyway but then I went to check mom's and it turned out she had Mac & cheese as well, which she didn't want that day. I had to drive 12 miles to the KFC as I live a ways from town but I did have business in town anyway so it wasn't a major problem, and when I got there and spoke to the manager, whose name was Berta, I believe, she asked me if I wanted to replace both bowls. I told her I had eaten mine anyway and she said don't worry about it since I had to drive a long way, so we ended getting a free KFC bowl from the trip which I had the next day- lol. Overall a good experience. I gave 4 out of 5 stars because it was a minor inconvenience but not a big deal. read more

KFC - Had been dying to try the new flavors and was not disappointed! Can't wait to try them again! - Chicken Wings Near Me - Show Low, Arizona

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I really like KFC. It's one of my favorite restaurants. The food is very good and the prices are great. The restaurant ambiance is good too. The employees and service are also good. I definitely recommend this restaurant. read more

KFC - Chicken Wings Near Me - Show Low, Arizona

I was immediately impressed with the cleanliness of the restaurant,, Then to have very prompt and friendly service, eager to please customer service made our day. We had a late lunch on Sept. 10, 2025 at KFC in Showlow. This particular KFC met all exceptions and I have not experienced this in other KFC's. Kudo's to all the staff at KFC in Showlow. The staff at that time were mature and cordial. read more

Always friendly, Always clean! We eat in @ the restaurant because we live out of town. Always a great experience!

food was good a delicious until i got to my strawberry crème pop things I found a hair in itttt read more

KFC - Chicken Wings Near Me - Show Low, Arizona

To update my review from 5 days ago.... The day after I posted the last review I got a phone call from the stores General Manager to discuss my experience. I'm pretty sure it was because of the same review that I sent to KFC.com and not the Yelp review but either way it was addressed by management. I got an apology and a free 8 pc. meal, which I picked up today. Today my experience was good. Seemed like a whole different restaurant. The order was correct and the food was good. The General Manager does seem to care what's going on at his store and I think he would appreciate any feedback but I don't think he pays attention to Yelp reviews, so if you want his attention it's best to go through the corporate website that's on the receipt. read more

I like KFC but the Show Low Arizona store is the worst. I Iive in Show Low during the summer and Green Valley AZ in winter. Both locations have KFC but there is a very distinct difference in the Chicken. In Green Valley the chicken has a light brown color and tastes fresh made. In Show Low the chicken is much darker in color and looks old and is very dry, not moist. Looks like it was left over and refried. I asked corporate to look into this but the response was "THANKS FOR THE POSITIVE FEEDBACK". I have visited the Show Low store numerous times hoping the food would improve but never happened. read more

So rude for no reason. One car behind us and our presence was the biggest inconvenience to the employees day.

I love KFC, but no one does it better than the Showlow location. They are fast and friendly. The atmosphere is great too, I feel relaxed and could enjoy my meal. I had to travel over 74 miles to get to this location but I don't mind because it is that good. Other KFCs that are closer don't treat you the same, they run out of chicken, have low quality chicken or don't offer exceptional customer service like ShowLow KFC! Love you and can't wait to come back! read more

This place is very clean. Also the customer service was excellent and I watched the cashier go out and check on every guest while I ate lunch. She had a smile for every new guest . Sherif was her name. read more

I had a goof kfc experience. The chicken was perfectly crisp. The mashed potatoes and coleslaw tasted fresh. No complaints.

This is no longer the KFC of just 2 years ago. The food quality is slowly going down hill. The chicken peices look like they come from a pigeon. The taste is horrible. The manager told me that the chickens are being slaughtered before they are grown and frozen. No more fresh chickens. The price is outrageous. The customer service socks. I been buying KFC for over 50 years . No more. read more

Alert! This is a KFC buffet location! I don't usually review fast food places but given the dismal reviews here I feel it's necessary since I've been coming to this exact KFC off and on for 30 years! As the Show Low KFC OG it's totally fine in my book! I'm not sure what's up with all of the terrible reviews as I was here in October 2018 and it just like any other KFC...plus the buffet! To my fellow fried chicken lovers our there, you know these buffet locations are hard to come by. I live in DC now and we don't have many of these KFC buffet spots on the East Coast. I think the closest one is well over 100 miles away. So I was slightly ecstatic when I saw they had the buffet... Except I didn't get the buffet because I wasn't that hungry at the moment. But they were pretty packed with other customers partaking in said buffet, which up until this point, seemed like a mirage to me as I'd never seen one. It looked pretty decent but I ended up going with my usual sandwich meal and no complaints. The employees were on point as was the food. They served everyone quickly inside as well as in the drive through. All seemed fine to me, and again, I've been a customer off and on for over 30 years. read more

My kid didn't want to eat at The House (again). He requested KFC, which is a quick and simple 2 minute walk from The House. I told my hubby to order the kid a $5.00 meal deal box and bring it back to The House. The cashier input a 5 piece combo (for an 8 year old) at the cost of $7.99 plus tax, for a total of $8.64. Hubby doesn't like to correct people, so he just let it slide. Needless to say, most of it was wasted and tossed out because we had plans and didn't have a way to keep it cool until we got back to our hotel. read more

100% trash spent $37 on a meal for my family and my wife and front seat are covered in gravy because the employees can't secure a lid on a cup of piping hot gravy. Refused to refund my money back into my card. I don't drive 35 min back to town so she can manually refund or give me a gift card. Simple answer is I'll eat my $37 and won't be going back again read more

We got KFC yesterday and ate it for dinner. My mom ended up very sick that evening and it continued throughout the night. She is the only one who ate the coleslaw and the gravy. It will be a long time before we have KFC again. read more

This KFC should hire a new manager and then train staff to make this location worthwhile to visit. Went in on a Sunday night at 6:30pm. Ordered a 12 piece bucket. We were told it will be 20 minutes. Before the remodel, we vowed that we will never step inside again because the food and service was so bad. The chicken had been so long ago that it was totally dried out. It remains the same poor service after the remodel. Wish the owners would make some changes. read more

Ordered the 8 piece meal.. everything was fresh and hot... very good...will definitely eat here again

I don't usually rate fast food joints for obvious reasons but I feel I need to rate an item at the KFC. I see their ads for their crispy chicken sandwich. It looks great and I have always want to try one. I ordered two, one for me and one for my wife. I did get it to go if that makes a difference. Mine was dry, somewhat hard and not very good. I did manage to eat the thing but my wife only had a couple of bites before it ended up in the trash. To be fare, I didn't like the chicken sandwich at chick fil a either. read more

Showed up to the drive through at 1030am, sign says open at 10am. Sat in drive thru for 5 mins and never acknowledged. Drove up to the windows, again never acknowledged. Finally called the restaurant and the teenager answered the phone and said they weren't open yet that they were running behind, very poor attitude and just kept saying "what" and "yea" with attitude. After waiting 5 more minutes during the middle of our order she walks out to a vehicle sitting in the parking lot and grabs keys from someone sitting in the parked car. Horrible service! Lizzy needs some serious training in the customer service department. read more

Lol can I give no star? We order 3 chicken little sandwiches and they completely mess up all 3. We go back to just get them made right and they take our sandwich's back to fix them and not make new ones. Literally take them all back to where they make everyone's food and opened them to fix them I just put my hands over all 3 because clearly I checked them. So nasty. During right now is probably the worst time to do that. So nasty KFC. read more

Ordered the chicken sandwich combo for the first time and was not impressed. The meat was hard and had no flavor. The fries were weird as well. Don't see myself coming back. Good service however... read more

I had a awful experience here. I ordered online so I wouldn't have to wait in line. I got there and doors are locked. Only way to get food is to wait in line anyway. Asked the rep whats the benefit of online order. He said, "I don't know". After getting food it was cold. The "chicken" was all breading and hardly a bit of chicken. The entire order, chicken and sides were awful. Now I know why they are closing in the valley. read more

This place is actual garbage. Went there for the buffet, expecting some decent food and what I got was one single drumstick, some cold mashed potatoes and slimy butter packets. If you're looking to have diarrhea and stomach pains for 3 days, then give it a try, otherwise I would definitely NOT recommend going here unless you go through the drivethru. read more

Buffet is terrible! Do not be fooled by massive amount of cars in the parking lot! No macaroni and cheese! One piece of chicken left, no biscuits. Butter packets are slimy and dessert is terrible. It was just an awful experience. And for $8.49 you could step across the way to Pizza Factory and enjoy much better food! If I could give it zero stars, definitely would. I don't think I've ever been to a more ghetto establishment in my life! A booth is missing a WHOLE tabletop and chairs are incredibly worn. This place is awful. If you want chicken just go through the drive through!! read more

KFC - Chicken Wings Near Me - Show Low, Arizona

We got dinner here tonight. I find it odd that people who work in these places can't get an easy order correct. 8 pieces of chicken with 2 sides. Coleslaw and mashed potatoes. Got home had 2 mashed potatoes no coleslaw. Won't be eating here again. read more

Here it is 7:00 pm on a Saturday night and they are closing the lobby already!!! Putting chairs on the tables around us while we eat. Spraying chemicals on the table next to us while we are eating. This lobby is so filthy!!! I took pictures of the chairs on the tables and the disgustingly filthy floors. My dog has a cleaner dog run! Don't eat here, risking your life!!! read more

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Yami was our cashier and she had the biggest attitude. We asked for a minute to think what we wanted to order, and when we were ready to order, we said "okay we're ready" and it stayed quiet and then she said "then order" with an attitude. And then when we got to the window, she still had an attitude and we asked for ranch and she sighed all rudely. She also gave me a dirty look from the back seat. Recommend firing her or telling her to check herself. That's disrespectful to customers and I myself will not be going back there. read more

warning ... late at night ... within 30 minutes of kfc closing, do not attempt to order white meat chicken. often ... they run out of chicken breasts! the show low kfc needs a new sign out front. "30 minutes prior to closing we serve dark meat" read more

Not worth it. The food took way to long, and it was cold. (at least some was) The restaurant is dirty, the buffet is a joke. If you really want KFC, take the time to go to the bank needs by Chase Bank n Pinetop-Lakeside. read more

Disappointed to say the least! Family here from out of town and was excited to try the Nashville Hot Strip Baskets and as you can see in the photos, it is far from what if advertised. The strips were dry, some kind of spices splattered on them and grease lined the bottom of the container which was half soaked up by the hard biscuit that was included. My daughter ordered the breast dinner and opened up the box when we got hone to find a small thigh, dry biscuit and hard cookie. This is the second time in a row we've spent quite a bit of money there to be let down and frustrated! read more

KFC - Nashville Hot Strip Basket...not so much! - Chicken Wings Near Me - Show Low, Arizona

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I usually love KFC but this one is terrible. The chicken was OK, fries OK. I ordered a small Mac N Cheese, get to my car and realize it's not in there. I went back in and waited at the counter FOR 20 MINUTES before they even acknowledged that I was there. Once somebody finally comes (looked like it was the manager) over to me I tell him that they forgot my Mac N Cheese and I showed him the receipt, he gives me a dirty look, goes and gets it, gives it to me and doesn't say a word. Then I get to my car and find out the small Mac N cheese is only about 2 spoon fills and I just wasted 20 minutes and about $6 out of my life. read more

I was looking online and decided we were going to order the $20 fill up. 12 Chicken strips, 4 biscuits, coleslaw and 2 mashed potatoes and gravy. I sent my husband over to the Show Low, AZ location. 180 N White Mountain Rd, Show Low, AZ 85901. So when the husband came home, he showed me the receipt and we were charged over 35$ for it. I tried to call the restaurant, and got no answer. The next day I emailed KFC, and the manager of the local KFC called me and told me that deal did not apply in their restaurant. He told me in exact words that they only share the KFC name, and they are not affiliated with KFC, and there are no KFC restaurants in Arizona at all. I told him, I could literally go online and order it, and he told me no, (even though you can.) He seemed quite simple honestly, and then told me for my trouble he would give me a free cake. Really? A $15 dollar overcharge and he offers me a cake? How about my $15.00? Again he told me there are no KFC restaurants in the state, and they can charge what they want. Then he tried to tell me I ordered the $30.00 fill up, which I did not.. I only ordered the 12 piece chicken strips (20 fill up). I did not order a $30.00 fill up otherwise, I would have still been overcharged and didn't get the other 8 pieces of chicken that comes with that. This guy has no clue..Anyway, I won't be a customer anymore because first of all, I was ripped off, and 2nd of all the manager has no idea that orders can be placed online, at that cost. So, while trying to explain to him, he treated me as if I was stupid, and I have no tolerance for that. read more

Fresh made chicken! I really mean fresh. I have had KFC many times through the years and at times you find it tough and I think left over form another day. This was great. read more

Hands down, this is the worst fast food joint in Show Low (and worst KFC I've ever been to). As many others have stated, the service is just simply the worst. They are out of staple items frequently, and more than once I have felt ill after eating here. I've learned my lesson and I will go to literally any other food establishment in this town besides this place. read more

This KFC is an absolute disgrace! The GM refused to speak to me about my order being wrong. I ordered a 12 piece meal ($36) and when I got home, there were only 7 pieces(maybe a $20 value). The on staff manager told me to come and get a refund but it had to be cash(WEIRD) but whatever, I went back the next day and they knew nothing of it, refused to give me a refund on my card. The poor girl at the window went back to the GM and asked about a refund. She came back and said in order for a refund to happen, I had to bring the chicken back. Well first off I am not going to drive 30 minutes to bring back the order you messed up. And telling me the next day doesn't really help and he obviously knew I couldn't bring it back so why even say that?? I was tired of talking to the girl at the window because she was just trying to help and the GM was the problem. When I asked to speak to the GM, he laughed when they asked( I saw them approach him at the register) and said he was inappropriately dressed and refused. The other worker said just call corporate because he won't help you. I called corporate(SO NICE), forwarded it on and were just appalled at the treatment. GM calls today and was an absolute jerk. Well I called corporate told them what happened again and finally my issue is resolved! No thanks to the GM. In fact the employees even said that I should just call corporate because he never wants to handle any issues that arise, he is very mean and never handles customers well. How sad is that?? Corporate said they can't do much about the GM because it's not under them but how ridiculous that the Gm handles customers this way. If they had been nice from the beginning, this would have been a 2 minute conversation and handled. But no one remembers anymore that the customer is usually right and great customer service is the key to bringing customers back. You could give a mediocre product but if your customer service is amazing then it over shadows the negative experience. read more