I did not intend to come but but I saw it and wondered if the quality of the product is better in nicer neighborhoods...here are the results of my unscientific analysis of the three piece meal, dark meat and two sides with a biscuit... I was greeted by a very friendly and helpful young man. He even brought my food to me. Excellent customer service experience... as others came and went, he exhibited the same level of kindness to everyone. As I was finishing up my review a young lady, who appeared to be checking on the cleanliness, said hello and went about her work First bite... mashed potatoes with gravy... it was hot, perfectly seasoned and delicious. Next bite was the coleslaw... fresh, chilled, crunchy and delicious... two for two... next was the drumstick... extra crispy selected... it was juicy, hot, crunchy and perfectly seasoned. Great quality food, the dining area is clean and the AC is set perfectly. Glad I stopped by. This is a good location. read more

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They wouldnt answer my order in the drive thru and they had terrible service would never come here again

You know what, we all need some KFC at some point! I'm giving a five on so many levels. They gave me all of the condiments and napkins honey sauce I needed. Big bonus points for the bag was completely sealed so the DoorDash person couldn't break into it at any point and make me feel safe in anyway. read more

This is the cleanest, nicest, most well-run KFC I have ever seen. Ate lunch there yesterday and it was great. Looks like it has been recently remodeled. Very clean and updated inside, with signs about KFC's history, Colonel Sanders, etc. Staff was very friendly. Highly recommend! read more

I have come here many times and it has been closed during regular business hours. It has been open more lately, but with this last visit I was seriously overcharged for a few chicken tenders. I ordered six and was charged over $16. Not likely to come back. And no, they weren't that great. read more

KFC - Seriously 6 chicken tenders for over $16? - Fast Food Near Me - Salt Lake City, Utah

I'm not sure when KFC got so dang expensive. It was a $100 for our family to eat there. The food wasn't great! The mashed potatoes and gravy weren't good the gravy has changed and not in a good way'. The chicken tenders were chewy and awful. read more

i've been here quite a few nights in a row having to leave empty handed because yall are ALWAYS out of the pot pies... i feel like if it's on your menu you should probably have that item read more

Ordering a combo at the drive thru, the kid working the window seemingly on purpose have me the wrong drink. After telling them twice not the Pepsi zero! I came especially for the promotional Mt. Dew, they still slipped the Pepsi zero in as the drink. It was said I wanted the other drink, and specifically not Pepsi zero. As for paying for this I'm real upset that I have to be played games with,when I expect to get what I want in exchange of my money. The cashier's name on the receipt is destineeh but I think it was a male that give me the drink. read more

Loving the new look of this store! Giving 4 stars instead of 5 is because: (1) they made a slight mistake in the order (went there around 11:50 am)...gave me mashed potato instead of coleslaw even after I reminded them. (2) this location no longer has the "grilled" chicken option, only the "original" one :( Other than that, nice clean place to have some delicious chickens w/ friendly service :) read more

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Quick *fast* easy* accurate * order & pick up, especially in a rush against a snow storm! Hot yummy kfc chicken is delicious and so is the POT PIE! If you've never tried the pot pie, order it! It doesn't disappoint. Thank you KFC read more

So gross! Ordered a bucket and two sides. Super small prices of chicken that were saturated in grease. The sides were awful too- Cole slaw was warm and Mac and cheese was cold. The sign inside the restaurant said the chicken was sourced in Ethiopia! WTF!! Stay away- you can do much better at the grocery store deli chicken. read more

Sometimes you regret asking a teenage kid where he wants to eat. But when you commit to take him wherever he asks, you find yourself at KFC. And that's fine. Fried-chicken wise, it's not the worst place in the universe. And price-wise, you can't beat two pieces of chicken and a side for $3, you know? Sadly, this location is outdated and poorly run. Food came out quick, so that's a bonus. And the girl behind the counter was nice. But the two kids running the place were just sorta there. Most of the tables were dirty. I felt bad and cleared one off and took care of the tray. Sure, that's a customer's job. But the whole time I was there, with only one other customer, the two kids running the place didn't engage us, clean tables, or really do anything but stand there and wait for customers. I don't expect much from my KFC experience, but even this was a little bit of a let down. My last KFC experience was a glorious family vacation story wherein I got a bucket and a bunch of sides and we inhaled it at the hotel room, and this was a far cry. I did, however, get to make one single order for myself, so of course I went down and dirty with the Double Down. I'm not proud of this. But if you're going to do KFC once every few years, then dangit, do it right. My excruciatingly hot "sandwich" with two chicken breasts for buns was served up fresh (it's not on the menu, but they'll stick make it for you) and I'm quite sure that with that one sandwich, I'm satiated with sodium through the end of 2015. But if you don't live a little and eat courageously once in a while, what's life really all about? read more

KFC - Double Down. And then think about your life choices. - Fast Food Near Me - Salt Lake City, Utah

I went to order but the line was very very long in the drive-through so I went inside and they would not let you order inside only pick up New Way of doing business is stupid their food isn't that good anyway read more

Tried prdering online and was told to come takeout the order at 11:20. When I got there it wasn't open. Called no answer. Got an errand done and returned and called again. They answered and said my food would be right out. Finally at noon, the poor guy said that my food was ready but since there's no manager to open the system my order was canceled and they can't approve without the manager. I asked to receive the food since they already had my cc info and could recharge me later and they said it wasn't possible. My only option was to go home and try again later. What a waste of an hour of my life read more

I'll admit it's hit and miss sometimes but this last time we went, it was great. After not loving our last couple trips to Popeyes, we decided to grab some KFC. Went thru the drive thru and our order was ready as soon as we pulled up to the window. I did think it was a bit pricey but I guess that's how it is now. The biscuits were soft. The mashed potatoes and cole slaw are always consistent. Their fries tho! No longer the potato wedges and their fries were so good. Crunchy and perfectly seasoned. Go get some of their fries. read more

This location just doesn't want any business. For a long time, the drive thru was closed due to covid 19. They finally put on their sign that the drive thru was open. NO DRIVE THRU OPEN. They don't answer their phone and the doors are locked. Don't waste your time with this restaurant. read more

Very fast efficient service - ordered online and it was ready when promised . They let me pick it up at the drive-through even though that wasn't the usual pick up spot. The only imperfection was the guy at the window didn't know much about the order or what was in it! L O L read more

Went to this KFC (drive thru) today and ordered the 10 piece Hot wings, mashed potatoes and Gravy. When I came home and opened the bag, I had a mess. I received normal wings, nothing spicy or hot about them. My gravy was all over the place and needless to say I not a happy camper. You pay all this money and you expect to get what you ordered. It's disappointing when you arrive home and you have nothing, but a mess, your order wrong and the managers don't care. read more

KFC - Fast Food Near Me - Salt Lake City, Utah

Just went thru the driveup, I always try to be very friendly especially during the current issues. I asked for two sauces for the tenders, got zero. Ask for Ice Tea (usually comes with ice) Not one piece of ice, paid for extra cole slaws (2) got none, couldn't get the two kids in there to answer the phone when I got home regarding all the missing items. Noone answers So obviously there is no management on site. I spent 35.00 plus worth of food and didn't get half and can't even lodge a complaint as noone picks up their phone. Won't be back! read more

... Now we know why we haven't been to this KFC in five years! Seriously we believe the staff or management just don't prefer that you dine there, either in or out. Read reviews! Absolutely no stars are worthy of this place. But yelp doesn't allow this review unless a star is clicked on read more

KFC - Money tree - Fast Food Near Me - Salt Lake City, Utah

Every time i come here they are closed but say they open online. no sign on the door at all i try to come here all the time but always closed it's annoying. read more

I have tried 3 times.... To order from this forsaken restaurant. I never have success in even ordering food. How do you keep these places open? How do you make money when you can't even place a simple order? I will never return to any KFC. KFC here is a complete and utter joke. I used to be a regular, but you've lost a customer for life. read more

I ordered through Grubhub in a Friday night and they were out of coleslaw! I haven't tasted the food yet but I am very disappointed that they did not have my favorite side ! read more

It's smelled like dishwater in there. There was a wait even though we were the only ones there. I had to sweep crumbs off of the table. Decor is out of date. The janitor just stood there looking at me with the door wide open filling up his bucket or whatever. I ordered a meal with a sandwich, fries, a drink, and a cookie. The sandwich was ok. The fries are soggy. They only had Pepsi products. They forgot my freaking cookie!!! Service is nice, but honestly I just feel bad for the person standing at the counter that has to deal with grumpy senior citizens that come in (yes that happened. The old man looked at me and creepily laughed) read more

I wish they had Powerade or fruit punch. Decent chicken tenders, coleslaw, mashed potatoes and gravy. Fast drive-thru with good prices.

We have gone to this KFC for 3 years now. We never expect much, it is just fast food. Today we go into the drive-thru and ask for "Just thighs and legs." Manager: "You just want dark meat?" Me: "No, we just want thighs and legs." Manager: (Sarcastic Attitude) "SO YOU JUST WANT DARK MEAT?" Me: "No, see I want just thighs and legs. Not the wings" Manager: "DO YOU WANT DARK MEAT?" Me: "Is there a reason you're giving me attitude like that? Why would you talk to a customer like that?" Manager: "I'm just asking if you want dark meat or not." Me: "Oh ok, how about I come into the store and talk to your manager about it?" Manager: "I am the manager." (starts to laugh) Me: "Oh you think that's funny? Is that why this location is dying? Now we know why we are the only customers ever here in the last 3 years." Manager: "Yep I guess so." Me: "Well good luck with that, we won't come back." read more

I wish you could give negative stars. As I entered the store I was told they only have 9 pieces of chicken left. They sell one main item and that's chicken. I would of thought they would always have chicken to sell. I will never come to this location again. How could I ever know if they will have chicken. I think the management might need to be fired and start fresh. Maybe they should hire someone from the fitness industry to manage them, it could get any worse. read more

Sadly felt a need to give the least amount of approval for this place. Ordered the largest item on the menu .. the 16 piece meal. Got to the picnic area and zero napkins, no butter, honey, etc. Called and spoke to the manager and was told I had to ask for condiments and/or napkins. Say WHAT?! I just forked out nearly fifty bucks and I need to ask for napkins??? Additionally, the grease needs to be changed in the fryer. Tasted a bit stale and heavy. Ended up pealing all the breading and eating the meat. Finally, since when do they put 5 (yes five) wings in a 16 piece batch? This was probably the first time I have EVER had to count the chicken and sure enough, right on 16 pieces 11 of which actually had meat on them. Last time at this location!!! read more

Have been there 3 times and have never been able to order. The drive up must have a recorded message to place your order. It asks for your order but there is no live person. Each time there have been cars who thought they had ordered but never got their items. The first time I went there was someone inside and they were hiding in the back so they wouldn't have to help. Don't get it. They must not want business. read more

What do you expect for a chain? 5 bucks get me 3 tenders, cookie, mashed potatoes, and a drink. Yeah it's not perfect but the finger licking sauce is tasty and again 5 bucks. I did have to remind the staff of my order after 15 mins. read more

Look at this locations reviews! average is 1 1/2 stars! that should give a definite indication of this place. If I could give a negative if I could it's that bad! We ordered a family bucket and every piece was so burned that the bones were visible in the middle of each piece. My family and I didn't even attempt to eat any chicken we just ate the potatoes and coleslaw. I took pictures and sent to corporate and they sent me a $20 certificate which I mailed back as I would never enter that place again! Free or not! Food is totally disgusting and the staff is the upmost disrespectful and rude. I just can't see how KFC spends so much money on advertising but then lets a location like this operate so terrible an unsafe! Somebody is going to get sick from the food in this place! I did see they painted and tried to make the place somewhat appealing but to me they just put perfume on a PIG! read more

Went inside for an order to go around 8:30.. all trash .. guess the Mgr. Who filled my order Thought I was a tourist due to southern accent but I live 3 minutes away.. threw $25 out read more

If I could give a negative star, I would. Avoid this place like the plague. Food is atrocious, which I guess can be expected for a fast food joint. However, I'm inclined to give them a special award...for the worst fast food. But let's put the food aside for a moment and focus on service. Awful sums it up. My personal experience? I was told to wait 20 min for 8 pieces of chicken. I the fool waited. In fact, I waited 25 min...and nothing. Did anyone comes out? Nope. I went in and was told they forgot my order. An apology? Of course not. In fact they threw together some of the tiniest pieces of chicken in my bucket. Will I go back? Hahaha read more

I rolled up to the drive up order menu at 445pm after having a bad experience at the Sugarhouse KFC the night before. I thought that I would try one more time. I sat there for several minutes surveying the menu. No one asked me if I wanted to order. After deciding, I called out into the mic at the speaker, "Hello, hello..." No one answered. I started wondering if they were being held up perhaps; being locked in the freezer passed my mind. I pulled up to the pickup window and there wasn't anyone visible. Finally a young blonde wearing a headset showed up and said rudely, "I can't take your order. You'll have to circle back around and order from the speaker." [Now, I observe another car pulled into the takeout lane so I would be in line.] I said, "I was just there and no one answered." The snippy little blonde says coldly, "How long? We didn't hear you. You'll have to drive around again." No apologies. Nothing. It is as if she thought that it was my fault that they had bad service. It wasn't even busy. I saw NO ONE in the restaurant. What? Does KFC think that we are robots that can just be ordered around? Do they not care if they lose customers? Are they trying to lose customers? Do they think that their greasy chicken is that good? I bought rotisserie chicken at Smith's. Healthier than KFC anyhow. read more

KFC needs to have a shake up from the top down I just spent 27.00 bucks on a meal deal 9 piece. This is not the KFC I remember. Let's start with the nasty chicken that is mostly tendons slime and Black stuff. Gross! Next the slaw was a runny wet mess. Then the mac and cheese was absolutely terrible. Cooked then frozen then reheated then sits around for hours. Then I have the pleasure of eating it. Right in the garbage. I will never eat at KFC ever again. read more

Bad bad KFC is not how it used to be they never have enough food or you wait for your chicken to get done and then they forget about you Bad everything read more

The usual from KFC, good greasy food for when you don't feel like cooking. I got the family meal - 9 chicken pieces, sides of mashed potatoes/cole slaw, biscuits, and a cake for $21.99. Drive through option is faster than other locations! read more

This seems like one of the better KFC locations. The store is generally clean, service is about what you would expect and the food quality is good. I do drive out of my way to go to this location and avoid the store in Sandy. If you want hot wings though you need to plan on 10 minutes for them to cook. It seems like KFC locations just dont keep them cooked anymore. read more

Zero stars if that was available! Got the wrong chicken order in drive thru. When I went in to exchange it, I was told that I left the building and they couldn't give me what I thought I ordered!! So much for a team and manager that believes in customer service! read more

The food was okay but the customer service was not,we bought 2 8 piece meals and 2 lg drinks for a total of $54.74.We were taking it up the road to picnic in Big Cottonwood Canyon.I guess it was our fault to not ask for silverware ? I thought it was standard practice to throw that in at KFC.The employee didnt even put in napkins,which before we left drive thru,we realized and asked for napkins and she ROLLED HER EYES as if we put her out to put a few napkins in the bag.So we got to our picnic spot and were only able to eat the chicken with out fingers and the biscuits,but the potatoes and gravy and mac and cheese,no because we had no silverware and the 8 napkins that she gave use didnt go very far between 8 people wiping our greasy fingers after eating the chicken.I would not go back there ever again,The employee,named Ashleee clearly didnt care about her job,it showed in her attitude. read more