First off, they are very slow. But, what was worse was the overcooked, dried out chicken. The first time we were there about 3 weeks earlier, I thought it was a "one off" and we would try again. On Thursday we returned, went thru the drive thru, which was a big mistake. The car in front of us almost slid into the building and had a hard time getting traction to move. When it was our turn to go towards the window, we creeped ever so slowly up and still slid. We mentioned it to the woman at the window, and she said "they had been calling their plow person all day." We wanted to say, do you know how to use a shovel or put a bag of sand out? It was after 3 pm, and it had not been snowing all day. Plus, the chicken was dried out and overcooked again. We WILL NOT BE BACK! Horrible both times! If you are thinking how bad can it be, yes, it's that bad! read more

25 minutes so far waiting for food. I wish I could comment on the quality, but I have only seen one meal come out so far. The lobby is full of people waiting for food. Tables are dirty and the bathroom smelled. The staff member that took my order was quite pleasant. At least there's that. read more

This is literally the worst place ever. This is now the 6th time I've tried to get a dang taco over the span of about a year and every single time I go they are closed or are having some crazy issues. Their card reader has been down for months. Tonight I was craving a taco I pull up and I kid you not there was 2 Taco Bell/kfc workers smoking CRACK dead serious saw it with my own 2 eyes. Also ambiance is giving.... Idk spooky haunted corn maze? Also I've seen a rat jump off a counter when I was sitting in the drive through. read more

The place is falling apartthis was the 3rd time I went there for 3ea k6 meals and every time they do not have enough chicken tenders to complete the meals I think today was my last trip to KFC after reading the comments and nothing seems tto have been done ! read more

Not the best. Service is ok but I really did not like the food. It's like each time we go it's worse. Might not go here ever again.

The food is excellent but the service is awful. I went 2 weeks ago and the restaurant is supposed to open at 10:30am. I went in and the lights weren't on. I told the guy behind the counter I wanted to order. He didn't say anything so I told him again. He said they were opening later today. He said 11am so I waited and ordered at 11. I went again today at 11am and the same guy said they were opening later. I asked when and he said in 15 minutes. I told him they already had 4 cars at the drive thru and I left. They are horrible. read more

When we stepped inside, it took them 30 minutes to take out the order and absolutely nobody was there. Then it took them about an hour to bring a food out and again nobody there one star read more

One of the nicer KFC's i have ever been to. I went early enough that a line really wasn't an issue. I got a chicken sandwich and soda, not really anything that could get screwed up. I then watched 5 people come in and make the weirdest orders i have ever heard of. The people working here seemed like they were in slow motion and it gets really confusing with the Taco Bell and KFC menu's and people ordering number whatevers off of both. read more

What a joke . Ordered a 16 piece bucket and a large popcorn chicken . Never got the popcorn chicken and the chicken in the bucket was ridiculous. 6 pieces were the size of a halfdollar with little to no meat on them. I went back asked to speak to a manager. Some young kid that looked like a homeless person no name tag dirty pants and shirt. I told him we did not get our popcorn chicken and 6 pieces of chicken in our bucket looks like this( i showed him a piece) pic to follow. He said well i can give you the popcorn chicken and thats it. He turned around ( no apology) and told the girl working the counter get him a popcorn chicken. When she came with my chicken i said your manager is a joke he didnt even apologize she said i know. Never ever will eat here again . Also filed a complaint with the franchise when i got home. read more

KFC - K of c - Fast Food Near Me - Saint Johnsbury, Vermont

I don't have high expectations for a KFC. This review also has nothing to do with the food itself. I ordered online, got to the store, doors closed, rude and smoking employee at front door said drive through only. I asked pickup? Yep, that too. OK but the drive through is 10+ cars long and the app said quick pickup at self serve pickup area. Nope. I asked why take orders at all or not abide by the expectations set at time of order if you aren't able to meet them? She went on a rude rant how she has no control over that. I left and called corporate to cancel. They completely understood my points and refunded. Unfortunate that the store is so poorly managed. read more

VERY rude staff. We had one person in front of us and it took the cashier 20 minutes to even take her order. She worked at a snails pace. Finally got to me, I had to order two meals. I said the first one and paused for a minute and was on to say the next part of my order.. she literally snapped at me saying she still needs to put in the rest of my first order. First of all, you could have calmly told me to slow down so you can put in the rest. To say I was disappointed is an understatement. The food sucked. My chicken had soggy breading and didn't even look fully cooked. My Mac and cheese was dry and the only thing that was done right was my coleslaw and All they have to do is keep it cold. Disgusting. But even worse than the food was the absolute hostile woman taking my order. Her name was Kim. read more

Can it get any lower than 1 star? This is a combination establishment of Taco Bell and KFC. Interesting that the Taco Bell for this location has more reviews but the net score is the same... very poor! It seems obvious that it stems from the lack of professional management. Buyer beware, the manager of Aug. 14, 2022 is a very nasty, vile and unpleasant person. Stay away. read more

Ordered a K21, on a Monday. Chicken breast, potatoes, biscuit, cookie and drink. There was no biscuit or butter. The chicken looked greasy, like it had been dunked back in the oil... Tuesday, I cannot keep anything down. I got food poisoning from this place. I don't recommend going here... read more

Ha, ha, ha. Long line of people, no one at the counter to take orders. 18 minutes to get our order taken. Out of French fries, out of popcorn chicken & out of large cups. We could not substitute biscuit for french fries. Got the order wrong, I checked the bag and it took 5 minutes to get things right. No one behind the counter had a clue or pretended to care that the place was a disaster. If you can not manage the place close it and go do something else. I know that there is nothing else in St J on Sunday night, it sure was a waste on my time and effort. read more

I've gone several times and the wait is terrible and they never get the order right. And now if you don't call right away your screwed because they won't fix it. If you do call they'll send you a voucher ‍. They are rude and degrading like you obviously just didn't see what your missing nope it's not in the bag lady!! One young kid was working his butt off but no one else seemed to care! To bad we try and support but maybe not again. Sad read more

Years ago, the restaurant was pretty bad, but it got much better with new management, and became a favorite spot. Then, one day, without notice, the restaurant was closed. Bunch of people inside wearing uniforms, but the door is locked. No sign on the door. I knocked and was ignored - tried drive through, again, ignored. Weird. A few days later, my wife wants some KFC, so we swing by. All new staff, all new management. Ordered four or five items and took a seat. Several minutes later, I hear the staff in the kitchen screaming at each other. I went to see what the ruckus was all about and ask if our food was ready and was rather rudely addressed by the staff and told to just wait. About twenty minutes after that the food was ready, just placed on the counter on a tray by an disinterested employee. I didn't take a photo, but the food looked very hastily thrown together. It tasted, well, alright, I guess, nothing inedible, but not really enjoyable, either. Several days after that, we went back to see if it was the usual circumstance or if we were just there on a bad day. Carbon copy same experience as last time, except they got our order wrong as well. After that, we didn't go back... until... Earlier this week, my wife placed a mobile order to deal with her cravings. I didn't personally partake, and even advised against it, but I took up the task of going there to pick up the food. So, to reiterate, this was an order placed through grubhub via mobile phone - everything was already paid for and there was a specific pickup time given by the restaurant. I was held up a little bit, so I arrived about two minutes late to pick up the order. Due to Covid (I assume) one door was marked with a sign that said "Entrance Only" and another as "Exit Only". Other than that, there were many other signs on the doors about Covid regulations, lobby hours, things like that. Nothing mentioned the restaurant being closed, but, yet again, the door was locked. There were a ton of people lined up in the drive-thru, so, I thought maybe I'd just go through the drive thru, but I didn't want to be even later to pick up my wife's food, so I decided to knock on the door and see if I could at least let them know I was there. No one came to the door. A young man behind the counter made eye contact with me, but then quickly turned away and ignored me. There was someone in the lobby who motioned me to the other door (the one marked "Exit Only"), and, since there was no one really coming nor going, I figured I'd give it a try. I went to the door and entered and went up to the counter and told the young man that my wife had placed a mobile order. The young man heard what I said, but didn't say anything in response, instead rushing back into the kitchen without a word. There was some shouting back in the kitchen, not anywhere as aggressive as my previous visits, more scared or panicked, and then... well, nothing. I stood at the counter confused for a few moments, then, as another man rushed by, I asked him if I should wait inside or... he interrupted (not rudely) to ask if I was the one who placed the mobile order. I said yes, and he rushed away. Some other customers came in through the exit door, and then a third employee ran behind me and locked that door, and a fourth, a female, appeared. I asked her if I was in the right place, and she just gave me a confused look and walked away without a word. The first male employee came back and I asked him what was happening, then, a moment later, after no response, asked him if I was to presume that I ought to wait over by the soda fountain. I finally got a sort of nod and perhaps a muffled "umm-hmm" out of him, which I took as affirmative. After quite some time, I saw the second man again, and I briefly related to him my confusion, and he curtly shouted "I'm working on your order next, after this one!" Alright, I thought, now I know that they at least know I'm there. Then some other customers came to the door and knocked and were ignored, just like I was before. I asked if I should open the door for them and was told that the lobby was closed. By then, the drivethru line wrapped around the entire parking lot, and I had only seen one vehicle leave since I had arrived about 20 minutes earlier. Shortly after that, I received my food. I offered to place a sign on the door stating that the lobby was closed, since the employees were clearly too busy (doing what, exactly, I don't know) to do it themselves, and the response I received was classic: "I don't know man, I just work here." So every question met with a non-answer, every instruction non-committal, and every suggested met with non-sequitor. The food was good though, according to my wife. Everyone inside was wearing a mask, at least that I could see. Perhaps they just need some training or something. I honestly almost left without any food, because everything was so shambled. read more

If I was able to give a zero star review I would. The lack of professionalism is blantant. The disrespect and disregard to customers is blinding. The manager is a complete and utter waste and I will NEVER be returning. The manager walked in, past a line of people, demanded a cup to get a fountain soda. Then proceeded to push her baby in a stroller through the line and park the baby at the counter. She told the cashier to watch the baby (ALL STILL WHILE THERE IS A LINE OF PEOPLE) and went behind the counter to make herself some food. Whoever employs this women needs to realize she is doing nothing but hurting your business. I am disgusted. read more