The chicken arrives. It is crunchy. It knows it is crunchy. The table understands this too. Somewhere, a biscuit quietly observes the situation. Time pauses briefly, just enough for the first bite to exist. Then everything continues as before, but slightly better. read more

This is the second time I attempted to give this place a try and the second time I was given food that had been sitting to the point the food could not have been okay to eat. This place consistently provides food to customers were past the threshold of it being edible. Truth be told I have no idea how this particular location is still open read more

Disgusting! Do not recommend at all! Went around 5:00 pm this evening and ordered 12 piece hot wings and a large side of potato wedges for $24. Wings were bat shit dry, crusty, and tasted like they were cooked fresh this morning and been sitting in the kitchen all day until someone like myself ordered them. Wedges were the same. Bat shit dry and crusty. Foods taste just like the folks working there. Dry and crusty. Will never come back. Thanks for taking my money and giving me bat shit dry and crusty foods. Oh and they did not give me my receipt or else, I'd be leaving a review for their store manager and corporate leaders. read more

Worst customer service. Tried calling to get special order... employee told me to go through the app, I explained that what I wanted, couldn't be done through that because I tried. He then told me to go through the drive-through.... I told him that I needed to ask for a special order so that I could make sure it could be done. I asked to speak to a manager and they hung up. Great customer service. read more

Well chicken was raw. I got sick but hey it was still good. go go squeeze your way into that KFC and get some real black fried chicken read more

KFC - black guy eating - Fast Food Near Me - Sacramento, California

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Do not go to this location. Store is an absolutely a mess. Health code needs to go by. Food is improperly stored. Food containers and boxes are all over the front counter and front serving area. Staff is incredibly rude. Heavy prostitution activity. They are allowing damn near naked woman sit in their store with no purchase definitely dont bring your family. Its impossible to address staff if an order is incorrect. Over all this location is unsafe and I am surprised its still in business. read more

Prices are exorbitant, food is excessive coated with flour, no phone service for ordering, try Church's, or better yet, go to your local fir precooked chicken. The grocer will have a chicken without any unhealthy additives, for substantially less of a cost. read more

please hire people that are capable of reading!!! order is clear as day on receipt! how tf did they get it wrong!?? it's not even a "special" order!! incompetent af and no it's not the first time!!! learn how to f'ing read, damn idiots read more

little boy mexican lookin kid with long hair rude. very rude. i had to double check my order. didn't even have what i wanted. i asked for sauce. he barely gave me any. fire this kid. please. do your establishment a favor. his smile fake af too. lucky i had to leave immediately. read more

FUCKING WORST EXPERIENCE EVER! After expending $80 they refused to give me some mango habanero sauce bbq with my order!!! read more

tasty , fresh, fast food. great customer service. awesome lobby music. The workers were happy and friendly. will definitely be coming back :) read more

Don't go to this location. They never give out fresh crispy chicken and instead they refried the original recipe and rebattered to crispy. So many times have I gone to this location and they always disappoint. When I'm nearby KFC in West Sacramento, its always fresh and not rebattered from original to crispy. You can tell the difference. read more

Stopped here for a soda as I was driving by. TO MY SURPRISE I was charged $3.80 for a MEDIUM pepsi. WTF? Things have gotten WAY out of hand at kfc, I can still get any size soda for $.99 down the street... read more

Chicken is so soggy and the worker didn't pay attention to the order I have to repeat so many times the worst experience ever fuck place should be out of business read more

I ordered food from here through the Uber Eats app and it would not let me get a refund after receiving the wrong order and was forced to pick up my order and return food that they said they would throw away. Upon arrival -- I confirmed orders are behind the counter and the wrong order was provided to the driver. The name was Dawn S. on the label and my name is Donna C. After getting to the window to finally get my order after a long day of work 7-5 in the heat, I had to remind them again about my drinks that were sitting on the counter. When I asked if there was hot sauce, butter, honey, and straws in the bag, I was told "they should be." I came home to find out none of the items were in the bag or any napkins. read more

Food really was lack luster. I miss the old school macaroni salad, chicken littles, & those desserts in a cup they used to have. KFC, bring um back PLEASE. No more ,"Trans Fat For Our Safety" locations. Their gross; at least tell us which locations they are (even on door dash,etc.) So that we can skip them. I believe in you KFC, don't go out like a sucka. read more

I literally was given the wrong food and i called and was told u can come get my correct order. i call to make sure about 15 mins after and the guy i spoke with was super rude, did not care at all and told me he gave it to someone else. then hung up in my face. i called again and as soon as i said hi and im calling about my order he hung up IMMEDIATELY. so i walked away with nothing i ordered and a messed up attitude when in all honesty I SHOULD BE THE ONE THATS MAD. IM UPSET AND 20 dollars down the drain. read more

Really wanted to have a fast dinner. Came here asked about the $20 fill up they said they have it just didn't advertise it. If i wanted it i couldn't sub out the sides. Ok never mind I'm not in the art of getting stuff we aren't going to eat. Asked for hot wings and they mentioned it would be 13mins wait because they make it to order. So we passed because the kids were screaming and hungry. Ordered the regular 8pc meal full price. Get to the window and pay just to be told to park and wait! Ugh if this was the case we should have just ordered the wings. Finally got food and got home just to find only 7pcs of chicken and not even the proper pieces for the price i paid. The 8pc regular comes with 2 legs, 2 thighs. 2 wings, 2 breast. It's priced because the white meat is apparently more. But no i received 3thighs l, 2 wings and 2 legs. I called they say come back to replace the chicken.. that's it just replace the chicken and not the whole meal being i had to go back and it's cold by the time everything is said and done. On top of that the corn they gave was old rubbery and dark like it was the bottom. I keep trying to give them the benefit of the doubt but being i worked at kfc for 8 years and was a shift leader with amazing managers i don't see how they let this happen with no apology. read more

The food is nasty The workers r rude And the food taste like they used the same oil without ever changing it out read more

Drive thru ordered 4 wensday special, came home meals incomplete no coleslaw for all for meals ,called them oh ,went back to pick up coleslaw, and 4 free cookies, wow, and then as we noticed only 2 meals had gravy on the country steak, food is not cheap& Johnathan manager no help, not satisfied read more

KFC - Fast Food Near Me - Sacramento, California

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I don't know why I'm even writing this review because I'm sureKFC & it's management doesn't really care, but after not visiting KFC location here I'm Sacramento for the last 4yrs I decided to give it a try again & I'm not sure if it's strictly the food or the employees who prepare it, but I ordered a chicken pot pie & I got home to find that this was the worst pot pie I've ever had!!! The pot pie was dry on the inside, the crust was overflowed all the way to the bottom of the tin it was in & part of it was burnt!!!! I paid money for this & this is the kind of food I got for it. Well it's back to Popeyes & Church's Texas Chicken again for me & I promise that I'm DONE with KFC for good. read more

10/10 I ordered my food online and walked up to the door ready to pick it up but the door didnt work as a door. (maybe it was locked, maybe it was a fake door) Anyway there was a service window that I walked up to and I asked about my pick up order, there was a little confusion, then my order was found. I was on my merry way with my delicious food when I looked behind me to see a car going to the same window I was just at. Lets just say I was a little too high and your team handled it like pros. Funniest experience of my life! read more

Did not get all my food in the bag, called the store and the person on the phone said she didn't know anything about it because she was not there and that she could not do anything after spending over $80. WOW what a scam. read more

To begin my order was missing items. Next my partner choked on a chicken bone in a pot pie. I think I'm done with this company. read more

KFC - Fast Food Near Me - Sacramento, California

The lady that took our order was rude and doesn't know how to talk to people. Customer service is lacking here and it's embarrassing. Asked for reg and got extra crispy and then asked for butter and the lady said they don't have butter there and that they put the butter on the biscuits themselves. Really? No butter? Since when? This location seems to be very limited in items as well. read more

Haven't had KFC for a while and really missed the Root Beer Float from A&W Simply disappointed on their food. I have ordered Corney Cheese Dog. So little gravy and the hot dog is hard. To me, Wienerschnitzel is much better. And the deep fried chicken is too small & tasteless. If you like deep fried chicken, go Jollibee, they serve juicy and tasty deep fried chicken read more

How disappointed can one be after spending nearly 30.00 and my bread for a sandwich was hard and the Louisiana chicken was dry and the sauce was a dry paste. Standards please read more

While I was here at kfc one of my orders was bbq chicken wing. What can I say but I am very disappointed on how they handle the order. All they did was throw some bbq sauce on top of some old wings. Very disappointing restaurant read more

KFC - Bbq chicken - Fast Food Near Me - Sacramento, California

I ordered a famous bowl and they didn't give me a spoon. They think I have claws like a sloth to eat this. Luckily Parkwest Lotus had chopsticks at least since they didn't have spoons. read more

KFC - Fast Food Near Me - Sacramento, California

This store is freaken dirty. They take forever. Workers are cussing. I will never come to this place again. Very disgusting.

You can never go wrong with some KFC. I love that you can order either wings or just the thighs and not have to have a mixture. Very friendly workers. read more

Shameful. See the pics of the most disgusting display of a sandwich I paid for. Not only does it not look anything close to their marketing pic, the bun was crumbling and falling apart. I asked for coleslaw and got cold fries. SMH...where's the Managers quality control, apparently the employees lack the judgement needed to ensure customers are served properly. I even requested a special order sandwich so they actually saw what that mess looked like. Steer clear! read more

KFC - The one I got served...see pic 2 - Fast Food Near Me - Sacramento, California

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My goodness came in today and ordered a 20$ fill up. And this kfc is the closest to my house so we do go eat there often but today the young lady I believe is the manager was very rude. We walked in and she looked behind her and she looked away. Few mins after she said welcome in. Okay. Then after a few more mins later another worker comes and helps us. We asked for plates cause we got a big family meal and will be eating outdoors. They said we are out of plates. And when we asked for some sauce container she said no. But after my sister offer to pay she said she will be charging $1 for each sauce container. This use to be such a friendly place a few years back when there was a nice gentlemen running the place. But customer service went down the drain after he left. read more

For a place of business, the asian lady that works there is RUDE. She didn't greet us or anything. On top on that they didn't have plates. And I understand if you ask for something and your not buying anything, yeah understandable. Her attitude was just nasty. If your not happy don't bring it to work. Asked for some extra sauce container and she said they don't have enough to the guy that works there to tell us. Your a place of business and your running low? But when we offer to pay for it she was all for it? But just a second ago you were running low. Now I see why the place was dead. With her customer service I'm not surprised. read more

Great service, great HOT food. Great job. Restaurant appears to be recently remodeled which was also nice.

This is the best KFC! Orders are ready almost before I have finished paying! Very efficient staff who are friendly and helpful!! Food is always hot and no waiting for anyrhing I order! read more

Their cashier Sheng was very rude and unprofessional. Doesn't know how to speak to customers nor accommodate them.

This place has fallen off. I went today and bought food for my whole family. And when I got to my food it had a very bad stench smell. But I first thought someone had just farted and started to eat it, until I ask did someone fart or what then smelled my chicken up close. It was the chicken I hope we don't get food poisoning!! Harman's needs to get on this store for quality control before someone gets sick!! The manager offered me more chicken like I would want more, SMDH!! And then offered me a refund. This is not quality!! Me being an Ex-Team Member Cook I know quality and this is not it!! This place needs mystery shoppers daily or weekly till they take care of this issue!! I love KFC when it done the right way. No cutting corners and following the right steps. read more

KFC - Quality control needs work!! - Fast Food Near Me - Sacramento, California

Holy moly! If I throw up later, you'll know why! I got the 1 piece meal, with a chicken breast, and as I'm eating it, Lo' behold there a section that is pink, as in raw! I better not get sick! DO NOT EAT AT THIS LOCATION! NASTY!!! read more

KFC - The chicken breast IS NOT FULLY COOKED...YES I AM YELLING! Disgusting! - Fast Food Near Me - Sacramento, California

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Not the cleanest KFC but service was fast with freshly made fries. That's all we ordered. Fries. LOL.