The service is extremely Sloooooowwwww Do not come here on your lunch break. You won't have time to eat your food. I ordered thru the app. I am well aware that blackened tenders take longer to make. However, I ordered at 11:31 am, got in line & informed the young lady of my order. It is now 12:10..... in still waiting never again! I'm deleting that app. I'm done with Popeyes. SN..... this isn't this first time that I've experienced ridiculously slow service here. read more

Ya knowwwwwww I don't know why I tried to give this place another try but like a silly goose I did. Overall my meal was better than before. Food was fresh, affordable with the deal and tasty. Definitely took some stars off for the 5 pieces of edible meat instead of 6. Overall while I enjoy Popeyes for what it is I definitely don't think this is the one I will be frequenting read more

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They're lucky this location is still in business bc of the chicken... Workers at the drive thru are always rude and have this stank ass face & attitude. & I go here on the regular and they always give me my biscuits w 0 honey packets and I'm finally fed up with it so I'm leaving a review. But judging how obvious the rampant one star reviews are they clearly don't give a fuck... read more

Yuck. I'm disappointed, just wanted something sweet but this was a horrible idea. Service was okay but they need to wake up while cooking read more

popeyes - Here's the Strawberry Cream Cheese Pie it was deep fried in paper - Chicken Shop Near Me - Sacramento, California

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I've been to this drive thru a few times and haven't had any issues with the order or the food until the most recent visit. I did not like the coleslaw. It was cold, like it came out the fridge, but it had a weird taste to it. So after a couple bites, I was done with it. Also I ordered a 2 piece and asked for a breast and a wing. They gave me a drumstick instead of a wing. That can be a dealbreaker. The staff have been either polite or indifferent. read more

I'm always smelling chicken when I walk out of the gym or Ross in this plaza. I always go through the drive-thru and I've NEVER had a bad experience with the customer service here. Everyone has been nice and service is fast. I usually just get the spicy chicken sandwich and that's it. I haven't gone inside yet so I can't make a statement there but perhaps will update my review if I ever step inside. There's plenty of parking around and a decent amount of spots in front of the restaurant. Not everything on the menu is a hit. The spicy chicken sandwich, Mac n cheese, and the beignets are good. read more

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I order inside the store, but the cashier wasn't paying attention he was more worried about other things than taking my order. Then, I waited over 25 mins for my order I thought they were busy but no they deleted my order and the lady kept saying they already gave me my order which I was waiting sitting down in front of the counter. Horrible service read more

I went to buy dinner for my family. I wanted to purchase the family meal for $23.99 l first saw it in the app then l also saw it on the drive thru menu. But l was told by 2 different employees that it wasn't an option and was suggested l order a more expensive option. I went ahead and said OK. Went up to the drive thru windows paid was given my order but before l was given my food and my receipt the windows was closed in my face. I honked for them to open the window they did l asked for the manager was told there wasn't one available, l asked for the corporate # was told they didn't know or have it. And the window was again closed/slammed in my face. I sat there for them to come to the window,they wouldn't so l went to park and go inside. I spoke with the manager, told her what had transpired. She at first said she couldn't do anything. I told her l wanted a refund she said but I drove away told her l went and parked., she told me the employees were being trained. Told her the employee could've said let me ask if that's an option.. read more

This place is fine! I'm guessing I got lucky? Because I had fresh and juicy chicken, and the spicy chicken sandwich remained consistent from the many Popeyes I've been to! Sure it was not the best thing, but it was close to how I remembered it. My only issue is asking for permission to use the bathroom and the staff telling me wait a minute, and I'd had to ask again. I ate inside, and my only issue was the smell. I have a very sensitive nose, and the homeless are always inside dining as well from the amount of times I came here. I don't blame them though the food is cheap and tastes great. read more

They gave me food poisoning last week. Never coming back, my trust in them is gone forever.

The chicken was cold and poorly prepared. The service was less than satisfactory. No one in the service area, had A full understanding of English language. The dining area floor and table's had leftover waste from the previous guests. Very poor less than inviting. read more

They told me to park and they'd bring my food to me...I'm not sure if they're referring to me, my car, or both Racial slur or not Popeyes need to train their employees better! I'm truly appalled read more

popeyes - Racial slur or not, they need to do better - Chicken Shop Near Me - Sacramento, California

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Asked for a #7 combo... was told they don't have it right now. Was told they have the tenders and the shrimp just not together in a combo at the moment. It's on the menu! I didn't show up trying to make my own meal. If you have the items available and it's on your menu... why couldn't I get what I asked for? Please do better. read more

They always forget something with my order every time I come. The manager is completely useless, she doesn't even speak english, just argues back with you. Embarassment of an establishment. I was waiting in the lobby for half an hour just to get the wrong items read more

You guys don't put napkins, hot sauce or ketchup or spoons with the Hoover eats I mean come on it's ridiculous. You guys napkins it's crazy and then you pay all this money for Uber eats and we can't even get napkins packages or nothing then you pay fucking $51 and this shit is ridiculous read more

This has been the nicest location I've ever entered! Due to it being new to the area, at least a year or so old, would explain why it's still so appealing and clean. Why can't all locations look this great? Lol. My husband and I specifically came to Popeyes to take advantage of his bonus points in his app he had recently just earned. Well... get this. The restaurant does not have the scanners installed to scan the app allowing customers to use their points. NONE in the Sacramento area do. Awesome job, Popeyes. Sure hope you get it together because you're going to lose a lot of business if you don't get those scanners installed ASAP. Since we were already here my husband ordered his usual meal, chicken tenders and popcorn shrimp. Food is always stellar, crisp and juicy tenders along with flavorful and crispy shrimp as well. Can't forget their Cajun fries too! Those are a must. I highly recommend to everyone not privy to Popeyes is to download the app and order from there!!! You will save a tremendous amount rather than paying the price in the actual restaurant. I kid you not, prices for a lot of stuff are nearly doubled. read more

Workers must be high always forget stuff can't seem too remember everything on your order happens everytime I've been here

My husband loves the ghost pepper chicken wings. But I love their fried chicken sandwich. It's a lot but if you share or take home, it's perfect. The service at our location in Elgrove is always great. The restaurant is always clean and the service is good. read more

While I waited in the driveway, I saw a rat run away from the direction of the restaurant towards the dumpster. I had to order through Apple Pay because the card system wasn't working that night, so my food was already paid for...so I took it. It seems okay and I admit to feeling no ill effects, but I will stick to the Popeye's in my neighborhood. read more

I've been visiting this location since they opened. They take a while, but the food is normally good. This time I received some old chicken strips and a 1/2 cup of red beans and rice. I was not pleased. I was also going to order a two special piece but was told I could not request a leg and thigh. I was told you get any two pieces. read more

popeyes - Chicken Shop Near Me - Sacramento, California

The last time I went to this restaurant they not only for got a piece of chicken the chicken was not fresh at all. The restaurant was not busy and it was an online order which i really didn't compensate me read more

Popped in here as I was working nearby. I got my 2 piece with a bizkit with purchase of a $3.99 large soda survey deal. All good. Not as friendly as my home base W. El Camino one in South Natomas. But I did get what I expected food-wise and service-wise. read more

Customer service was good, however my chicken came with a hint of steel wool. Make sure you always look before you bite. read more

popeyes - Chicken Shop Near Me - Sacramento, California

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maybe i'm expecting too much. we ordered two sandwiches and some fries. after we paid they told us it would be a 12 minute wait for the sandwiches. okay fine sure. more time passes and eventually they bring out our food. unfortunately the inside of my sandwich was raw. none of the food was hot which you'd expect it to be since we had to wait for it... just very disappointing :( read more

Ordered via DoorDash since the kiddos asked for food from here and because I didn't want to drive . Got us some spicy and classic chicken sandwiches with Cajun fries plus biscuits and 8 pieces of chickens. Food was pretty yummy but I was a bit disappointed in how plained our sandwiches were. Didn't realized they don't come with any condiments besides two pickles and the sauce they put in. The fries were good. Biscuits were warm and soft. Overall, the kids enjoyed their foods. read more

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This is my second time here and the service was cool. The employees are nice even though we had a big order (I feel bad when ordering big). I'm glad they have a location closer to when I stay. I'll be coming here more often, plus it's next to Dutch bros! read more

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Didn't notice this until I got home. Food tax??!! This is getting crazy! It was a take out order and I'm astounded about this. Eating out is pricey!!! read more

popeyes - Food tax???!! This is new! - Chicken Shop Near Me - Sacramento, California

Some of the worst service I've ever seen at a Popeyes, everyone in the kitchen just keeps eyeing everyone wanting to order instead of helping them and just prioritize DoorDash orders, however Lila did go above and beyond and take my order fast when someone did come read more

I was helped by Veronica and Claudia. Very great customer service very helpful friendly great service. I'll welcome you to come anytime 10 stars. read more

3 time If you pay extra for all white meat 3 piece and end up with 1 breast 1 leg 1 thigh Never have received all white meat But they sure in the helll makes you pay for it But fails to ensure you get what your paying for A real scam read more

My family and I decided to have Popeyes for dinner tonight. We order a few meals and we were charged extra for sauce however when we got home we didn't see any sauce in our bags. What a disappointment!!!!How are you guys charging extra for sauce but yet not give it out?!???! I called the restaurant and there was no answer!!! I couldn't go back because the drive through line was long and I was already home. My child also said that his chicken tasted raw which then made me more upset. I will NOT be returning back to this Popeyes located on Stockton boulevard. Over priced and bad service, no thanks. DO BETTER POPEYES!!!! read more

popeyes - Chicken Shop Near Me - Sacramento, California

I want to complain about your Sacramento Popeyes on Stockton blvd and Fruitridge rd. When I asked to purchase pickles they tell me no! I told them I don't want none for free, I will purchase them with no problem! They say it's only for the sandwich. So you telling me the customer isn't right or it's not what the customer wants! I'm pregnant and I've been craving your pickles and you denied me. When I asked to speak to the manager about the situation, she also told me NO. I want to see in your rule book to where you can't give out pickles unless you buy a sandwich!!!!!!!!!!!! read more

Basura!!!! Order a shrimp tackle box and was out of so many sauces including cocktail. The window attendant wasn't even gonna tell me. I also asked for a chilled strawberry lemonade and was given warm lemonade with barely any ice. It's outrageous and terrible service period. read more

Geez,this place is awful, waiting 20 minutes for 2meals.we dined in and people were coming in for wrong orders& refunds.the manager was eating his lunch while all this was taking place.worst service ever.i advise if you eat here check your meal I got a extra chicken sandwich. Thankx for the sandwich & worst service read more

One of the best chicken sandos hands down! Had the spicy chicken sandwich for lunch and it did not disappoint. read more

popeyes - Chicken Shop Near Me - Sacramento, California

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It was that I ordered 3 3 piece special and ask that each 3 piece be put in uts own box. Well that did not happen and when I got home I only had 7 piece of chicken not 9. My request was easy. Then no one answers the phone . I am extra mad because I was really hungry but had to give my one piece of chicken to my child because he was hungry too. read more

Not today, last Sunday's chicken smelled and tasted like chicken. Today it all smelled like it was cooked in Very Old Grease. We had to Open Windows to get the smell out of the house read more

Maybe the worst fast food experience I have had. Drove up to the window and told the lady what I wanted. And it was simple. "Regular chicken sandwich with no pickles, and a small diet coke". And that was it. Lady on the other end had a extremely heavy accent that was tough to make out what she was saying. And she seem to be having trouble on her side too as had to continually repeat myself. Voice system may have been not good. We eventually finished, and I summarized my order one more time. Drove up to the window where one pays and gets their food order. Price they charged seemed high, but did not question immediately given how much food costs have increased at Popeye's and really fast food in general. When she handed me my food, looked inside as she went to get the drink. They had included fries (and charged me when I looked at the receipt). Unbelievable as we never talked fries. So gave back the fries and they did a credit card refund for the difference. During that refund process (took a while as lady at window could not do and another came to help her), pulled out the chicken sandwich and looked on the wrapper for the stuff they write on it when the sandwich is not made the regular way. Nothing there. So when they finally come back with the credit card refund, ask to make sure they did not include the pickles. The lady who had taken over at the window said it had pickles. Unbelievable. Offered to redo the sandwich, but with three other cars behind me waiting to pick up their food, I declined and went on my way, not in a particularly good mood. When I got to my destination and started to eat, with the first drink of the coke, it was obviously regular flavor as opposed diet. Unbelievable. Not sure how they could have screwed up any more. Got the simple order wrong. Overcharged me as a result. Added unwanted pickles. Regular coke instead of diet. Absolutely no sign from them that they cared, and certainly no apology. Not a good look in anyway. read more

I am so done with this location. I order delivery through the Popeyes app and there have been missing items the last three times. Not small items but entrees. My feeling is that they just do not check the bags to make sure all items are included before sealing it. Terrible. And forget trying to chat with a live customer agent. The chat is only with a bot and if you need to talk to a live human they say they will contact you in 24-48 hours. What a joke. read more

My chicken sandwich was raw i couldve gt sick an it makes no sense because i was the first customer of the day read more

popeyes - a half eaten chicken sandwich on a paper bag - Chicken Shop Near Me - Sacramento, California