It was amazing!! But Sadly it's closing at the end of…read moreDecember. I was looking forward to eating here more often but now that's no possible

Service was great. Food was pretty good. Laid back atmosphere. Burritos are huge. Split with a…read morefriend

I don't usually write on this app. However, 2 days ago, at around 630pm to 7pm, I was in the drive…read morethrough. Ordering food for my children and the young man taking out order was polite at first. But he was actually hotmiced. He started to say inappropriate things about his a** and other things. Everytime that I would order something he'd say something nasty. I don't think he realized it. So I drove away. I don't want someone like that making my child's food. Or handle my child's food. I hope a manager sees this do something can be done. I work hard at my job. And I go to zaxbys to spend my money to get a good meal. I won't be paying anyone that speaks like that about me. Thanks .

I'm a very simple man and I try not to eat out all that often, but when I do, there are just a few…read morethings I expect. I don't expect Chick-fil-A service at every fast food joint I go to, but I do expect 1. You get my order correct 2. You include my utensils and sauces and 3. If I order a size up or extra you make sure it's a size up or I get extra. Did you get my order correct? Yes one star. Did it taste good? Yes two stars. Did you include my straws and utensils? No. Did you give me five fries when I ordered a large? Yes. To reiterate I don't eat out often, but every time I've been to this establishment it has been something. Zaxbys used to be one of my favorites especially in high school, but it has gone so far down hill that I don't even consider coming back.

Stopped on our way back from Alabama. I ordered grilled chicken bites and waffle fries…read more.. We used the drive thru super busy...the young man outside taking orders was friendly and prompt.The day after black Friday so the drive thru was super busy...but we surprisingly got it quickly... Chicken was tasty...needed a fork ate with fingers haha...fries were okay.

Super fast food, but all was hot. Easy to order. Play area was great to let little ones play and…read morestretch out since we have travel a long time and still has lot to go. Parking lot has a lot going on so keep eye out for cars.

Food has been on point lately. New manager and staff has made a difference. Can not complain about…read morethe Ooltewah store.

The food and service was great! The staff is very friendly and was able to answer all my…read morequestions. Will definitely return.

This worker named Kaylee gave me the best food ever and was super polite and overall a great worker…read moreand I was lonely during lunch so she let me sit next to her during her break and we had super fun conversations about chitlins

I've went here twice this week and both times, the five separate burgers that my family purchased,…read morewere burnt. The first time it happened I just figured it was a bad batch and it was no big deal but then I come back days later and they do it again.

We had dinner reservations to celebrate 4 friends who came in town for their birthdays. One of the…read moreguys heard about the place from his coworker and said we had to go! So we arrive just about 15 minutes early but were immediately seated. It was a bit confusing about where the host stand is since there are two entrances... but no problem because the owner was at the bar to greet us. The customer service is top tier! The venue is beautiful! But the food ... left something to be desired. I ordered the pot roast based on recommendations from the waiter. He also recommended the greens over the green beans. I also added a side of mashed potatoes and fried corn. So first, the plate came out messy (see pic). It would have only taken a second to wipe off the edge of the plate. Then the pot was appeared shredded and covered in thyme and rosemary. Both over powered the meat. I'm wondering if I had the last piece and they covered things up with the extra seasoning from the bottom. My friend also ordered the pot roast and although hers was also chopped, she did not have as much thyme and rosemary- although she complained that it was too much. Next the greens tasted unseasoned and undercooked. The fried corn was not fried but were kernels of sweet corn in some type of cornstarch slurry - awful! The mashed potatoes are boxed but edible however the white gravy was not good. I missed on the menu that the gravy is white - it should be brown. Finally, we received a piece of cornbread- it was very dense but sweet. My friends liked it but I did not. My friends had a mix of feelings from "it was good" to "just ok but I won't take my left overs home." Needless to say I also did not take my left overs home. One saving grace about the meal was the fruit tea! It was delicious! I also ordered two chocolate covered strawberries for dessert and I wished I ordered more! Since it was four friends birthday- the singer (yes there was live music) called out their names and sang a rendition of "Happy Birthday". This same singer had the room up and dancing on several song! She did a wonderful job. Plus the restaurant provided a free dessert to each of the four birthday friends! They all enjoyed their desserts! So the verdict... the venue is beautiful and a vibe for a Saturday night but unfortunately I won't return for the good. There are much better spots for soul food at much cheaper price point!

We have eaten here numerous times and always have excellent service and amazing food. I love the…read morefamily photos on the walls, the big smiles and friendly hellos from all of the staff, and the food options. I grew up eating southern home cooked meals and this place offers dishes that remind me of those memories. If you've not tried this phenomenal location, do yourself a favor and stop in!

The food is solid enough, but unless you feel like waiting 40 minutes for it in a stall, I…read morerecommend hitting the drive-through. There'll still be a long wait, but atleast you'll know when it ends. Great place to eat, unless you're actually hungry.

Horrible Horrible Horrible. Stay away from this place. Food arrived looking like it had been thrown…read moreagainst a wall or stepped on. Missing and wrong items received.

Chris was at the register when we walked in. He took our order and got everything we requested…read more He was awesome. The mozzarella sticks are the best here, both my husband and my kids love them. My girls like the chicken nuggets too. We ordered carry out and got our food quickly. The restrooms were clean too. Overall everything was great - the food and service by Chris. Thanks!

The cashiers there are lying about the change you give them to keep your dollar. This has happened…read moretwice now and I will not be going back. Scumbags.