I don't know why the low rating. Truly. They have always been super nice at us. Very cordial, helpful, friendly, and even fun. Very polite man at the window taking orders. Our orders are always complete, alarm, and with the same flavour you expect from KFC. Standardization. Fast. Plenty of parking lot if you wish to dine in or even if you are on a rush and want to have it in your car. read more

Been here several times this summer, as sometimes we just get that obsession for the taste of the Colonels' classic recipe, and we dont want to cook. They've had a pretty good deal going for Chicken buckets, I think it was $10 for 8 pieces(?). Service is fairly unenthusiastic. But I can sympathize, it must be dreary working in a frying kitchen on these hot summer days. Anyway, each time order was correct, cooked right, and just what we wanted. Although buckets come in earth-friendly paper, KFC uses single-use plastic for their other offerings, so we lose a star. Another reason we just stick to the paper-based bucket. Even though I drool over that gravy, I could practically drink that stuff. COVID protocols active. read more

Some State Spicy chicken 4/5 Popcorn chicken 3/5 -Some State spicy chicken was actually pretty good. The sauce that's in has a nice heat to it but not a spicy heat more like just a bite to it. I do think it should be a little crispier and they should soak it in that sauce but then let it drain off and have that sauce as a dipping afterwards. They kind of soak it in the sauce and shake It up in the container and then just let it sit in the puddle of it. -popcorn chicken is what you would expect but the size was tiny. read more

KFC - Popcorn chicken 3/5 - Fast Food Near Me - Monroe, Washington

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I stopped in after a day of skiing for a quick meal and was intrigued by the beyond chicken special KFC was running. The employees here definitely seemed unhappy with their jobs as they were very short when taking my order. I wouldn't try these again or stop into this KFC again. The nuggets were dense bricks and the breading was falling off the nuggets. These seemed different than other beyond chicken items I've had before. read more

KFC - Fast Food Near Me - Monroe, Washington

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The service was friendly but the chicken was horrible. Extra crispy looked like it started as original and then rebattered and refried. The biscuits were raw in the middle. read more

Ayla was very nice great service Helpful, polite, friendly, food was good above and beyond all around good experience read more

Chicken strips weren't too greasy. Crispy and juicy. Also apple pie was a great deal! Tasted great! Loved the texture of it. read more

KFC - Apple pie 2 for $1.49 - Fast Food Near Me - Monroe, Washington

The food really just sucks. It takes forever for it to come out and it's already cold. It's just not that great.

These guys work hard, short staffed on a busy Friday night and still crushing though customers with Focus. read more

KFC - Front desk - Fast Food Near Me - Monroe, Washington

im so hungry in the parking lot and they said its 16 minutes for my crispy tenders. will update if they are good. also got some potatoes and mac and cheese. update 1.0: its been 20 mins and ive seen multiple people walk out with large full buckets of chicken, still no sign of my beautiful chicken. i am very disappointed and hangry. update: was pretty good. worth 22 mins? not if ur starving, drive thrus are meant to be fast in my opinion i ended up buying some fries in the meantime because i was very hungry. good marketing trick i guess lol. Fried Chicken Mashed Potatoes MacNCheese Bagged Lemonade read more

Very bad ....chicken dry and looks like leftover for a week. When i oppened the bucket with the chicken at home, a strong unpleasant rancid oil odor hit me...... The chicken pieces were shrinked like pastrami, not edible at all. Common people, you want someone sick or in the hospital ??? This was my experience today, 12/30/2022. What a shame,. Is it the management in Monroe WA or the chain is sinking???? Can anything be done ??? Ebarrassing and disgraceful, don't waste your money there...no more KFC for me. read more

Ordering thru drive thru was a pain and the customer service received was not professional. The person taking my order gave me a nasty attitude and did not apologize. I would never recommend this KFC if it was the last one. Find your crispy chicken elsewhere you have been worned. read more

My friend got food poisoning from the coleslaw do not eat the coleslaw also it is a kfc So you can't expect much but it's very mediocre

Throughout the years I've developed low expectations of fast food restaurants. Often run by minimally paid employees, managed by inexperienced leaders, who often have a boss who is rarely seen. Fast food restaurants are about speed and greasy cheap goodies and everything else is a bonus. Based on my low expectations I found myself marveling at this little KFC. The first thing I noticed was how clean everything was. Everything was in place. There were no ketchup massacres, or napkin confetti - it was all clean, neat, and organized. The staff greeted us with smiles on their faces. Smiles! I've long grown accustomed to a scowl or a blank stare, but no, these people were cheery and engaging! As we waited for our food I noticed how they brought out food to waiting customers. The only drawback was a positive as well. What was positive is that they said they didn't like how my order turned out, so they wanted to cook another. The drawback was as they got busier they forgot about my order. Yet, when asked, they apologized and quickly fixed the problem. When it slowed down they came out and washed the tables and swept the floors. It was so clean and fresh smelling in there. As we left they asked how our food was and thanked us for our business. What a gem among fast food restaurants! read more

Yesterday (Saturday) I stopped for a three-piece meal. By 8:00 PM I was convulsively vomiting and diuretic. My system completely flushed itself. I was back and forth to the bathroom every hour until this morning. Without a graphic explanation I will assure you it was the chicken that was putrid. As one might expect, that was a complete dealbreaker for me...don't think I will ever eat KFC again...anywhere. read more

Ordered two meals and didn't get forks for either (you need them for a famous bowl and Nashville hot wings) didn't receive the ranch and sauces we asked for at the speaker. Nashville wings never have much sauce on them. read more

they did not include my drink when ordering with uber eats they always forget that whenever i order from this KFC

Ben the employee helping me was kind and informative as I navigated the confusing menu. Ben asked me what would I like to have and he found what would be the best selection on the menu to reach my goals and provide the best value. I left with an 8 piece family meal for 1 person and am happy because now I don't have to cook for the whole weekend saving me time and no Dishes Thank you ben. Made fast food feel like a restaurant read more

Had a great experience in the drive through. The attendant was very nice, and our food was ready quickly. Overall I'm not really sure why other people think differently about it, but we had a wonderful interactions. read more

Ordered the $24 fill up that was advertised on their menu last night. When I got home we had 2 thighs 2 breast that must've been from the morning because they were so shriveled up and dry that they looked like jerky, a wing and a drum. 3 biscuits instead of 4 and the cake was missing. Normally we let things slide but this was just blatantly disrespectful. You basically stole money from me. If they didn't have all the food they could've just said so instead of just trying to pull a fast one. read more

Ya know, I gotta say, I don't understand why there's such a low review of this place. I've never once had a bad experience here. Tammy, the manager whom is typically on duty, has always been friendly and accommodating. These are working people with a job that isn't easy, and most often is likely thankless. If you treat them with respect, you can't go wrong. The food is always delicious and again, NEVER ONCE have I had a single issue with food taste, quality, or order correctness. Keep up the great work, thanks for being awesome, I love this KFC! read more

Terrible customer service the woman getting the order has such an attitude constant sighing groaning while I take my order. To pick up my order I hear her cussing and insulting the customers to her coworkers do not recommend! read more

Ive tried giving this place several tries. EVERY time I have issues. Either slow service. Incomplete orders. Or, overcharging. Ive never once received a "Im sorry" from them. read more

blud i ordered tenders and fried chicken and they only gave me my tenders spent 50 and thats how the treat me L

Came here to get some of the new Nashville Hot Chicken Tenders for the first time. It was my first time here at this KFC and what stood out to me was the service I received from Avery in the Drive-Thru window. He treated me with kindness, professionalism and did an excellent job. Will definitely be back here! read more

Extremely slow service. Did not pay attention to diners inside only worried about drive thru. Lost atleast 12 customers while we ate inside just by not tending the register. If I owned this franchise I'd be pissed at the lost revenue. read more

Say what you want about KFC, I love fried chicken and I'm a life long fan of this chain. I've probably eaten at different locations hundreds of times and I have many happy associations from my childhood with it. Summer picnics in my grandparent's back yard, eating fried chicken on the beach at Point Defiance in Tacoma, which we did about three times a year when I was a kid. Plowing through a bucket on my dad's crappy old boat on family lake outings and lots and lots of tasty potatoes and gravy. Here's a #FoodHack for you; Try putting a little gravy on the coleslaw. Delicious! Original, Extra Crispy, it doesn't matter. It's all good. Has every meal here been great? No but most have and my kids love it as well now. The KFC in the small town I grew up in became a Mexican restaurant over 20 years ago but I still have happy memories of my mom sending my dad and me to grab a bucket after a busy Saturday working in our yard. KFC kind of has a Norman Rockwell quality to it in my memories. there's a lot of good fried chicken out there and a lot of bad but you're usually pretty safe with the Colonel. read more

KFC - Fast Food Near Me - Monroe, Washington

My chicken nuggets were cold and rubbery and looked like they had been maybe on the floor saw lines of black like dirt on them not the random specks of pepper. 0o. Cookie tasted like it was made of artificial ingredients, and probably was. When I eat foods that are poor quality or use ingredients that are artificially created I get bad reactions. read more

11/2/18 2:15 pm. 2 teenage female workers constantly saying the N word while cleaning tables as well as using their phone while working. Would not make eye contact, overall terrible customer service. Chicken was dry, mashed potatoes were bland, gravy tasted like it was watered down, the biscuit was the only good think about this experience. read more

July 4, 2013. A big day for chicken lovers! The skeleton crew of 3 were doing everything they could to keep up with the demand- but unfortunately they were failing miserably. We waited for 25 minutes for a 3 piece meal and some sides. There was one clean table in the entire joint and we sat at it. There was no ice in the ice machine. There were napkins and debris scattered everywhere and the place looked like a bomb had gone off inside. At one point we counted 6 cars piled up in the drive through waiting for their bird. We ate in shifts as our food became available. The food itself was fine. But points off for the long wait and dirty restaurant. Definitely a management problem. read more

Its 450 pm and this KFC is OUT of...Baked Chicken Original thighs AND biscuits!! Give me a break. Harlan Saunders would be pissed

I definitely agree with the previous 2 yelpers on this place being generally messy & dirty! I visited this location on a Wednesday afternoon for lunch. There were 2 employees (that I could see) working and 1 other customer in the dining room eating. The drink station was a mess with cups, straws, napkins,ect all over the counter. The floors were dirty, as were the tables; I cleaned off a table so I could dine in. The food was so-so, service just so-so. Sky Valley could really use a good chicken only place! read more

This may be the worst KFC in the known free world. We have lived in this town for 8 years, and eaten here roughly 6 times, with each time resulting in soggy food and stomach cramps. read more

Never had an issue, generally not very busy. The previous yelpers describe the atmosphere as messy and uncomfortable. I've only been coming here for about a year, but during this time I've only ever been treated extremely nice by the entire crew including new and old members, and have always got my average KFC food with its custom secret flavors. read more

The drive thru woman seemed frustrated and angry the whole time we were ordering. And they were out of almost everything we ordered. By the time we got our food after a nearly 20 minute wait, they forgot our drinks. All of the employees seemed disgusted and it has to be my worst KfC experience read more

Unable to take a proper order. Had to repeat my order twice and they still messed up. Ordered two 5 buck fill ups. One a drum and thigh with Mac n cheese, one with chicken strips and mashed potatoes, a root beer, and a water. First, thought it was cool they gave us 2 extra cookies. But, both chicken pieces were strips in each box. No plastic wear for our sides. Wrong dipping sauces. No ice in our drinks. Not even a tiny bit. And this is why I don't usually eat fast food. Not worth it. read more

I would say they are getting better since last April 2011 you still wait but not that often anymore I just don't understand why they always run out with something in my understanding the concept of fastfood the food are availbale when customer order I can't see waiting 15 minutes just for one biscuit. As far of the restaurant neatness it's very clean and the crew member was really nice but the negative is the waiting of the food. read more

tried several times at least once every 4-6mo. and this location is getting worse and worse eathier my order wasent right or the quality is getting worse everytime I come to this location! came here today 12/21/20 got a $24 fill up and asked for all dark meat classic. when I got home the meat was small chicken as you can tell wasent fresh and was dry even for dark meat!! plus I received chicken breast were i specifically ask all dark meat and even ask the teller again if it was all dark meat before I left and he said yes! when I looked in the window they looked lost and everyone on the line was confused looking at the monitor which order was which and the manager just stood their arms crossed and didn't even help and just watch as the employees fail! This kfc spot needs help and why I gave this a 1 star specially when I'm paying around $30 for a 8 piece and sides....better be some good quality chicken everytime if im willing to spend that much money! read more

KFC - embarrassing looking chicken - Fast Food Near Me - Monroe, Washington

1 star because 0 is not an option. Paid $40 for oily, dried out chicken. RAW biscuits and extra mashed potatoes and gravy we didn't get. This place is gross. Way too much money for what you receive. read more

It was 8:30ish on a Wednesday night. I thought hmmm ok I haven't had KFC in awhile. When I walked in it was very very clean. There was no one in there save myself and three employees. I was under the impression they were already closed as the dining area seemed dark to me. Regardless, I walked to the counter and was greeted by a friendly employee who asked for my order. I asked if they were still open to which the employee said they're open until 10PM. I needed a few minutes so I told him: "I need a few minutes, please." After I'd made my selection I called the employee over to give him my order. I ordered the all dark meal consisting of legs and thighs. After taking my order and ringing me up the employee starts to put my order together then says that they are out of thighs and legs would I like a breast instead? I told him no but I'd rather have wings if they had any. I understand it may have been slow and they were already in the mindset of closing, however, this being a business they might time their closing mentality closer to closing and have more product on hand just in case a customer wanders in? I'm not sure but I think they may have been willing to make more chicken but I wasn't willing to wait. I was given a generous helping of wings. Still, overall I had my mind set elsewhere so the experience was meh. Mebbe I'll go in earlier next time. I agree with the previous review regarding expectaions. Still I had to have my KFC. I give them kudos for being friendly. That can be a saving grace. I guess you could also say it's all about timing...No worries. read more