I often go thru KFC's drive thru in Kingman. On my last visit I was given THE WORST customer service ever! I ordered 10 pc chicken bites. As I pulled up to the window, Server #1825 took my money and handed me my order. I politely asked her if there were any sauces in the bag, because she failed to ask if I wanted any condiments. Her response was, "No, what do you want?" VERY rude. KFC needs to train their window servers in customer relations. I drove off in shock for being treated so rudely. I let it bug me until I called KFC to complain against said server. To my surprise the manager who answered my call was the same person who treated me so rudely. Over the phone she sounded so fake. I think she was surprised that I actually called her on her rudeness. read more

Old white lady with gray hair was incredibly rude. Talking to all customers like we're stupid. She told all the DoorDashers that the orders were ready and said they should have said what the names are and she didn't bother asking. I placed an order in person and ask why I was standing here. I told her I placed an order and she said "Okay?". Overall very disrespectful and horrible customer service. Have her in the back if she's going to address customers like this read more

KFC - Fast Food Near Me - Kingman, Arizona

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It tasted like KFC, it was greasy like KFC, the mashed potatoes were a bit artificial tasting like KFC. I loved it, and I would try them again in another 5 years or so. :-) that place would kill me if more frequent. Service was great, friendly and reasonably fast. Shop was clean and nice kiosks to place orders when entering if you don't have the KFC app, which I didn't with my five-year return cycle. I don't think I want to utilize Phone space. read more

KFC used to be an enjoyable food indulgence for me with their extra crispy chicken, tenders, potato wedges & cole slaw. Not anymore! They discontinued extra crispy!!! I'm sorry but the original recipe isn't an option for me. Too soggy, extremely salty & just not enjoyable at all. I ended up tossing the whole order. ($45) Even the cole slaw tasted watered down. KFC's cost cutting reasons for these changes just helped me cost cut KFC from my pocket book. Sadly they don't care about customer satisfaction. read more

We went through the drive through and ordered food and drink. The food was okay, the service was okay. I haven't had KFC in years. Not amazed, but it was alright. read more

Food service and ambiance was great. My comment is about there pricing I can't believe how expensive KFC has become.

Fresh food, super fast service and even the bathrooms were clean. The best KFC I have ever been too!!

Not the normal taste u expect from KFC. It's like they are running short on speces and oil read more

KFC - Fast Food Near Me - Kingman, Arizona

I cant even leave a review because there was no chicken in a chicken store. Very unpleased with the worker telling us we had tenders but whenever I asked for tenders they only had 2. Not a very pleasant time. read more

The only thing good about this place was the young lady that was working at the drive thru... except she didn't give me spoon for my coleslaw or butter for my biscuit... The chicken was very disgusting to say the least very fatty read more

I went to leave a review on their website, but it won't let me unless I leave my name, phone number, email, AND home address. I didn't want to leave all that info, so my review will go here. This is for the terrible service I received while going through the drive-thru. When I placed my order, the cashier asked if I'd like to round up the difference to charity. I said sure! So my total was $12 even. When I got to the window, I handed the exact amount, and the lady at the window said, "You only have me $12. That's not enough. Your total is $13.08." I questioned her, and she said, "No, your total is $13.08." I was confused but paid anyway. When she handed me the receipt, I decided to look it over. Just then, she started to hand me my drink. She forcefully stated twice, "YOUR DRINK!" To which I stated I was reviewing the receipt. It was at this point when she mentioned the girl had entered my order wrong, and the new total was because of that. Had she said this in the first place, it would've been no big deal. But this attitude towards me was entirely offensive and unnecessary. Maybe even racially motivated. I definitely feel valued as a paying customer. read more

i'm driving from vegas to phoenix it's hot! i'm tired of being in the car! people can't drive! i'm above and beyond irritated! so i stop to grab kfc praying there's not to many people... i get off alone to have 10 second to my self and let me tell u... i haven't laughed so hard in a long time... donna monica and trinity had customer service unlike any wear else... i felt at home laughing with family the restaurant was clean organized and full of love.... every time im in kingman i'm eating there thank u girls for turning my day completely around i walk out happier then a clam read more

So I work in Kingman, Az and I am finding that local take out places are refusing to take care of orders! I walked in and asked for 13 chicken sandwich nothing else! I knew the order would take time so I was willing to wait. At 1st they refused stating they needed a pre-warning on this type of order. So if I understand this to be correct, if a traveling bus of 10 to 15 basketball player stop in for complete meals, they would be turned down? About 20 minutes in to this the staff agreed to make the order but that it would take 10 to 15 minutes to complete. In the 1st place I fully intended to wait so why did they give me grief over 13 sandwiches??? LAZY, LACK OF CUSTOMER SERVICE! read more

Worst KFC that I have had in 50 years. They get one star for putting 3 napkins in the bag. We are staying in a hotel nearby and decided to have KFC because it is always the same wherever you go. Here? Nope. We paid $30 for a bucket of cold chicken, cold potatoes, hard biscuits and cole slaw. We literally drove across the street to the hotel, so the chicken had to have been served to us this way. It tasted like chicken that was bought yesterday and left in the car overnight. I am going to look into getting a refund. read more

Terrible food. Extremely overpriced for them to forget half of my order. Then tell me that I cannot get a refund. This establishment is ran by a joke of a manager clearly. Walk inside to a dirty restaurant with no one to great you up front. Do yourselves a favor and run away from this place. Goto Popeyes! read more

Have been to this location twice recently and it was good. Wait time was acceptable and food was good. My sandwich could have been a little hotter but the taste was amazing. read more

Tried to give me dried burnet fries looks like they been there awhile,tables dirty too lazy to clean won't be back to this dive

Driving thru and stoped to grab a bite to eat. Staff was SO FRIENDLY. A very unexpected surprise for a fast food restaurant. Food was fresh and tasty. The live by their sign Treat everyone like family. We felt the love. read more

Just brought home an original recipe thigh and leg meal. It is very good. And the crew was really friendly. 10/10 will come back again.

Monica was the absolute best! I went through the drive through and was given the best service I have received at this location! Amazing employee! read more

(Review is from earlier in the year before covid-19 was everywhere) I stopped by here because I was craving fried chicken and I didn't want to stop off at Popeyes. I probably should have gone to Popeyes instead because I didn't have a pleasant experience here. I ordered a famous bowl and three tenders. I paid for a famous bowl and three tenders. What I got instead was a big bowl of mac and cheese and 2 boxes of chicken tenders with a biscuit and mashed potatoes. Uh, okay? Since I was already home, I ate the mac and cheese and it was terrible. How do you make terrible mac and cheese? The chicken tenders were okay, but I realized the person who took my order never asked what sauce I wanted, and had placed 'no sauce' on my receipt. I definitely wanted sauce! At least my wrong order had more food than what I paid, but it wasn't worth it. No reason to come back again. There are other food places to go to in Kingman that are so much better. read more

Oh boy did I get ripped off really good this time at KFC I'm going to show you the photo I ordered mail asked to have chicken breast instead I even paid extra for it I got a half of a biscuit and some mashed potatoes I got something that kind of looks like a chicken breast I got a drink but I didn't get any coleslaw which I love but as a senior I feel like I've been ripped off and this is not the first time it's happened at this location in Kingman Arizona read more

KFC - Fast Food Near Me - Kingman, Arizona

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What's all the fuss about. I got Hot, Tasty, chicken faster than I thought I would. I'm coming back... read more

Yum! I love this KFC! The chicken and sides are always hot and fresh and the employees really care about their jobs because the always are so nice and give great service! read more

Worst EVER !t Did NOT TASTE nothing like the KFC I have had through out the years . This is the first time I ever ate from KFC and it didn't taste like KFC ! Its was bland like no spices on it all . I will NEVER go there again for $30 8 pieces I think walmarts is better . I will call the cooperation number . I wouldn't give a -1 if I could. read more

The worst customer service 18.00 3 legs gravy potatoes I'm not Joking... and the trashy girl at drive through thought it was funny. All she could say was. What? ?? Will not go there again read more

I've been coming to this location for over 25 years, and each year it has gotten incrementally worse. In the past before the whole covid thing, I would swear they took all the leftover chicken from the lunch buffet, and reused it for the dinner rush. What once started out many years ago as the best damn takeout chicken on the planet, has devolved into quite possibly the worst example of fried chicken anywhere. Trying to save money, cutting corners, switching fryer oils, reducing salt, and changing the prep and cooking methods and procedures has left the offerings of KFC a very faint wisp of a ghost from what the good Colonel originally had going. As the quality went down, so did the frequency of my visits, and everytime I did visit in the hopes that the previous one was just a bad day, my hopes would be smashed, and my suspicions of lousy chicken would again be reaffirmed, with me swearing off the place on my takeout choices in the future. But time would go by, and once in a while I'd try again, possibly just forgetting how awful KFC has gotten. I made the mistake again a few weeks ago, and sure enough it's now worse than it's ever been, and I'm here to tell you, that I will never visit this establishment ever again.....ever! On this, the very last visit of my lifetime, I ordered a 16 piece bucket of chicken. Many years ago when I was a kid, I had your basic rubber chicken poking its head out of a KFC bucket as a gag on my bedroom shelf. There's no way in hell that same rubber chicken would even fit into the current sized bucket, even if you chopped it into little pieces! I'm guessing KFC is now processing chickens that are barely a day old, because I've seen bigger legs and thighs on pigeons in the park! For the $30 I spent, I could have gone to the grocery and picked up 3 ribeye steaks, or quite possibly somewhere between 3-5 whole chickens. Screw these guys now and forever! As evidence of the prepubescent fowl they're now serving, I'm uploading a couple of pics. These are not wings or any part thereof. These are the largest leg and thigh I could find in the bucket. read more

KFC - KFC Leg - Fast Food Near Me - Kingman, Arizona

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For the 2nd time this month ordered a bucket of "crispy" chicken and it was limp and soggy with breading seriously uncooked. Didn't say anything the first time because anyone can have a bad day, but after the second time it's clear that someone doesn't know how to prepare it. Never a problem in the past read more

Let me just put it out there that this KFC location has a buffet bar! BUT they are doing away with it in September :(

Passed through Kingman twice in the last 2 weeks. Ate here both times and had a great experience. Food was fresh, service was good. We ate inside, didn't use drive through. read more

What a f......d up mess. I have never been served food they were getting ready to throw in the garbage. Asked for fresh food, was told the buffet closes in 30 minutes. Was given fresh chicken and biscuits. read more

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I have worked for KFC twice in my life and love their food totally. This place was the worst!!! Chicken was old and not very warm. Coleslaw was dry and soft. Old! Potatoes barely had any gravy. Chicken and what little gravy there was tasted like they doubled the seasoning packs and was way peppery. Ordered root beer got dr pepper. My husbands popcorn chicken looked like little batter pieces w no chicken. Then we had to return for condiments that we asked for twice. Worst ever!!! read more

We went to the Stockton Hill Kentucky fried Chicken. We were so impressed on how clean it was we even complimented the manager thanks Mario. Keep up the good work. Wish more places would take your lead. read more

Frankly, I am a senior now and try to not eat KFC often because of the sodium and fat. But when I do want fried chicken, this KFC has proven to be very good at their job. As I worked within walking distance for nearly a year, I can say it's one of the best outlets I have visited. It's clean, friendly and professional. So as far as what it is, it's very good. I just don't recommend eating friend chicken all the time. read more

Surprise to find a "buffet" here tonight. It was late in the evening, and I don't know how long the food had been on the line, but it didn't look too bad. I just wanted something light, so I went with the new "little chicken" sandwich and fries. The sandwich was pretty good, the bun fresh, pickle with chicken not bad together, there was was moisture left in the chicken, so it was pretty good. But the fries, were old. read more

Bad day to go here. Inedible mac and cheese like someone spilled salt bottle in mix, cole slaw swimming in liquid, chicken over cooked and swimming in grease and biscuits hard and lopsided. Bad day for KFC read more

Extremely slow service. We waited 25 minutes for our food at 3pm. Not even a meal "rush". The crew were confused and disorganized, bickering with each other about mistakes they were making. They offered us some free items to compensate for the unreasonable wait, but we don't want free stuff. We just want what we order to be served in a reasonable amount of time. 25 minutes for fast food is absolutely unacceptable. We will never return to this location. read more

The food has gotten worse and worse over the years. Recently I was there for the wings. They were so small and dry. They were so full of grease that I put them in my car seat and it leaked oil all over my car seat. When I got it home and carried them in the house. And, the oil dripped all over my floor. By the time I got the wings to the table and emptied out the bag there were still 2 inches of grease in the bag. I should have made them clean my car seat!!!! Never again, good bye KFC, no longer for me read more

I went to this kfc today trying to give it another chance and every time I go it's a disappointment. The employees here and so rude and disrespectful I had a drink thrown in my car by an employee and then they slammed the window on me and refused to open it and give me napkins then when the manager opened the window she apologized for the employee and gave me my food , not to mention my food was cold and undercooked . After that visit I came back and I told the manager that my food was nasty and had my receipt and food and she told me that they couldn't do anything and had a very bad attitude so I left and hadn't returned for around four months . Then today I try and give them a chance and I get home and my food is made incorrectly on top of it my food is cold and old I just don't understand what is wrong with this KFC . they never get anything right their food is disgusting and their employees have disgusting attitudes . I will never be returning to the store again I would rather drive miles on miles to a different KFC. read more

I live close to Philly and I've never visited your KFC establishment, but I heard you are the rare KFC with a buffet bar. I would fly 3,000 miles to partake in your buffet if that were the case. Please don't get rid of your buffet. read more