Ordered three-piece chicken dinner all white original when received I checked the order. The pieces were very dark, almost black and looked overcooked. I mentioned it to the cashier. She went to the manager, and the manager said that's just the way it is. Took the order home could not eat the skin and the meat was dried out burnt chicken. I should have rejected the order and asked for a refund. I will not eat at this Kentucky Fried chicken again. read more

Very por service started with ordering at 2 pm today, then there was 8 PC bucket meal,a 4 PC breasts meal, and kids tender meal with fries. Got home potatoes but no gravy , kids meal with no fries, but they sent apple sauce, place was dirty ,and no one seamed to know how to do anything. Smartest thing owner could do is just shut the doors permanently fire everyone there,been this way las few times we go there. I'm just done with them, will go to quincy next time and would be faster service anyway. Won't let me put negative stars​ read more

We stopped at this restaurant for a quick lunch. That was our big mistake. We ordered, and paid for a lunch we never received. There were only two people working in the restaurant and they finally told us that they were backed up by 15 orders. We could not wait even though we paid. We were never provided our lunch after 35 minutes. Stay away from this place! We contacted corporate and they did not care either! read more

We placed an order online. When we went to pick up they said they didn't have the order. After checking they did have the order but missed it. The chicken nor fries were fresh. Bad food. And bad experience. read more

Terrible. Waited in drive thru for two 2 piece meals deals and the chicken was terrible. Tasted and looked like it sat under the lamp for hours. read more

The young lady in drive through was polite, clearly spoken, and a sweet smile. We really like this location for the food. Until the last two months. (November December) The chicken is so dry. Texture like it's been under a heat lamp for many hours. Slaw that was one of my favorites is now so tasteless I thought I had Covid. The potatoes so bland gravy couldn't help out. Friends visiting concur do NOT waste your money here. Really sad. read more

So utterly awful. Came through and ordered a 2 piece Thigh and Breast. Got home it was a thigh and leg. I am sure working there they teach you the difference between a breast and a leg. The clerk took the box and threw away what I brought back and went in the back and talked to the guy cleaning g the fryer for probably 5 minutes before bringing a box back. Wrong again...this was a breast and a wing. I said I got the wrong stuff and she said we are out of thighs, that's what we have. First time in a long time and will be the last. The short tattooed arm clerk, she needs to figure out what customer service is. What an absolute joke. You can't give 0 stars or that would be what I would give. read more

Terrible customer service. Rude mouthy employee. Waited 45 minutes after my order was paid for. Just two small chicken meals. Was treated very rude. Clerk handed me the bag then said "don't touch that bag until I hand it to you. You've got to confirm your order." She couldn't seem to understand I was not a door dash driver and that it was my own personal order. They gave me crispy instead of the original I ordered. But I was just so glad to be out of there. Numerous customers were complaining about their lack of service and wait time. read more

What a terrible experience. Would not honor the in line price in the restaurant. Did not even get the order correct. Wanted two 20 dollar fill up meals. Ended up paying 24 for same deal less one side. For the tenders deal was supposed to be 20 dollars for 12 pcs and had to pay 23 for the tenders only. Worst experience ever in Hannibal. read more

Love this place great friendly staff. The fry boy looks nasty and dirty wearing a heavy coat while working.also Heidi in drive through was rude read more

this place is fucking horrible. horrible customer service. got a $5 could even tell me they were outta stuff and asked for no pickle still got pickle called and told them and they said they couldn't do nothing about it. this place is absolutely shit. said they were "out of chicken" how are you out of chicken and it's kfc ‍ get better cause yall are fucking horrible. read more

an employee was making really Inappropriate commets towards other staff too worried about their cell phone.

Messed up the food, Floors look like they haven't been cleaned in years, the bathroom smells horrible. The service was okay. Took 30 mins to get 2 sandwiches. read more

This Kentucky Fried Chicken location has a tasty lunch buffet set up in their dining area, which has all the favorite menu items served up hot. The fried chicken was regularly replenished in small batches so it didn't sit under the heat lamp too long. The cold leg of the buffet held the desserts, condiments and cold drink dispensers. The downside is that they provide you with a plastic foam 3-compartment lunch plate, plastic fork, and a small dessert plate. There were no replacement plates evident, and you aren't supposed to take a used plate back to the buffet. So, everyone we saw either overfilled their plates, piling the food on, or, in some cases, used their little dessert plate to shuttle food items from the buffet to their table. The food was typical KFC offerings, and the buffet was well tended to during this visit. I can't speak to the dinner buffet or the drive thru/take home service, but we'll go back for the lunch buffet the next time we're in the mood for that type of meal (I almost said "dining" experience!). Since this is our first visit to this establishment, let me point out how I score: 5 stars - Couldn't be better. No way to improve (I rarely award these) 4 stars - Great experience. Thoroughly satisfied 3 stars - Good experience. Would go here again. 2 stars - Average experience. Meh. Not terrible. Not exceptional. 1 star - Poor experience. (Yelp helps me avoid these places) read more

While kfc is delicious and gives me cravings. I'm on my second round of food poisoning from this particular store. Once last summer and right now. Employees are usually nice though! read more

sign says open till 10 pm. got there at 9. couldn't come in said they were closed. you can drive thru though.

This is and good KFC, but it's a little trashy on the inside. It's an amazing place for take out.

I seriously don't know how these dumps stay in business. Chicken tasted like it sat under a heat lamp for days, completely dried out. The biscuit was so hard it was like biting into a cracker. read more