Willy was awesome !!!! His customer service experience is impeccable !!!! he has a great bonus to that location !!! he should be rewarded for bringing customers back !! read more

This was horrible!! I got 2, 3 piece tenders and 1, 5 piece tenders. Every single chicken tender was the size of a nugget that had terrible texture. I can't believe I paid $34 for this garbage. If I lived closer, I would have taken it all back and demanded my money back so I could have gone to Popeyes or anything besides KFC! I will never waste my money here again. Americans are already struggling financially, then you have these fast food places such as KFC trying to sell you nuggets calling them tenders. Why do they get rid of actually good food like Nashville Hot, or potato wedges. Unbelievable! I wish I thought to take a pic of this garbage! read more

I hadn't had KFC in a while & also wanted to try the nuggets. There were two vehicles ahead of me in the drive-thru: there was no movement for literally 25 minutes. If I had not ordered through the app & already paid, I would have left. I ordered the 8 piece chicken bucket & 12 piece nuggets. The chicken tasted as if the seasoning was missing from the breading. The dipping sauces I requested for the nuggets were not in the bag. Will not be returning for a while. Standard ambiance for a fast food restaurant. Employees were very polite. read more

Drive threw guy was a prick he said they ran out of chicken had only been open for a few hrs come on it's Sunday any business knows you have your after church people who like to eat out. But u ran out then to be rude about it !!!! Won't be back here read more

Horrible service, took forever to bring our food out, had to repeat order to the employee many times. Forgot one of our drinks. Wasted a lot of time by coming here when we had plans. I am absolutely infuriated and will never come to this establishment again in my life. Currently typing this 40 minutes into waiting. I came with my family for what was supposed to be a quick lunch to go see extended family afterwards, we are now running late thanks to this stupid restaurant. If i could give it less than a one star I would. If you're hungry in the area find a different restaurant. read more

I just went here. The restaurant has signs telling people to wear masks. No staff wearing masks or masks are under their chins. Employee at the counter taking order had no mask and was craning her neck around the plastic shield. Left. Smelled good though. read more

Horrible. I didn't really want to eat here, but it was 8pm, I was waiting on a prescription across the street and I was hungry so I thought why not. I used to like the famous bowls. The gentleman at the drive thru was super nice. I saw the sign about needing a receipt for replacement and I was asked if I needed a receipt but it's just 2 bowls, so I said no. When I got home 25 minutes away they had given me 2 bowls with mashed potatoes, gravy and hand shredded tenders. No chicken nugget chunks, corn or cheese which is standard, just plain nastiness. We called to find out if they had corn in the building, they said they did, but had no idea how I got bowls like that. Close them down it's a waste of money! read more

KFC - Fast Food Near Me - Front Royal, Virginia

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Love this kfc. Good chicken. Good service. Even got some cute pics. the only thing is the tables were kinda dirty. if u get it to go there should be no p read more

KFC - Selfie - Fast Food Near Me - Front Royal, Virginia

Not sure why there's still bad reviews when this place seems to be doing good! The young man and young female in the drive thru have always been absolutely lovely to me every time and the food has been good. read more

Sign was on out front so I got into the drive through line sometime before 8:00 p.m. Sat in line for quite some time with things moving forward. I finally got to the order station and ... nothing. Sat there for 5 minutes before I got out of my car and walked up to the window, where I was unceremoniously informed that they were closed. Every 6 months or so I jones for fried chicken and stop by there. The service is usually just adequate, they often are sold out of this or that, cleanliness is on the low side of acceptable, and so on. After the abandoned while in line experience I'll be getting my chicken fix elsewhere. read more

Terrible. Been there a hand full of times. Always have screwed up my order. Tonight was no exception. This was the last time. Short on chicken in my bucket, yet again no biscuits (not sure what they have against them but the last three times they have been missing, unfortunately I don't notice till I get home, This last time I received a extra box of fries instead of the biscuits. (Not really wanting a extra box of fries) I'm done there. It doesn't help that the employees apparently need some morale training. I can only imagine they are praying no one actually shows up considering they seem disappointed when some does. Not to say that all of the employees hate there job, a few seem pleasant enough and seem to work there butts off, I just feel sorry for them having to work with other individuals that obviously don't care, making there jobs even harder which is causing a slump in morale. Which I'm sure has something to do with the orders I'm receiving being messed up. Anyway, a happy work force equals a better run establishment equals better service and product equals more customers, then we all win. read more

Still finger licken good! While waiting and waiting in traffic to enter skyline drive for a weekend outing we saw people stop for lunch. After about 30 minutes we gave up on the skyline trip and opted for KFC. There was parking . When we first went in it was ..messy and confusing with so much signage. We told the cashier exactly what we wanted and she was kind enough to select the correct menu option. I was concerned at first with the messy work area that we may get sick but it shows don't confuse messy with clean and looks aren't everything The food was good, hot, fast, and finger lickin good which is exactly what you want when you are hungry! And no tummy problems! read more

Quick and accurate service at the drive thru. Friendly staff. Food was good.

Went in to get Chicken Little Bites coleslaw for the pulled pork but I was making at home when I got home I looked at my large coleslaw it was a quarter of the way filled I called back and they do have another large coleslaw the next time I swing in read more

KFC - Fast Food Near Me - Front Royal, Virginia

Please do not eat hear it's gross. Out of towners beware. One of the worst KFC locations. Dirty building and eating area. Long waits for horrible food. Don't order chicken tenders you will get frozen non KFC chicken. Complete dump! read more

Had dinner here with my youngest son and I was not impressed. We asked for extra crispy and original chicken. We received only extra crispy. The $5 meals we ordered which were the same exact meals came with 2 different things my son's has chicken a side and a biscuit mine came with chicken, side and a cookie. The menu said the meal comes with the main entree, side and biscuit. The Mac and cheese according to my son was delicious. The chicken was barely warm and the biscuits were room temperature not hot enough to melt the butter I could tell was in the refrigerator. The floor was wet and sticky with floor signs down but I do not know why it was wet and sticky. The tops for the cups were in a long blue rectangle container and the tops were sitting in a liquid in the container. I told the guy behind the counter and he said he was going to clean it, did he? I don't know. read more

The sign on the door said masks required, but not one single staff person behind the counter was wearing a mask, including the people making and serving the food. Very disappointed. read more

Your review helps others learn about great local businesses. I only went to this restaurant once, but it was at lunch and they didn't seem very busy. Now I know why. I waited 14 minutes to get my combo meal. There was no explanation or apologies for the long wait, which seemed to be the case with the other customers as well. Food was okay, but the staff were polite but unresponsive to customers clearly in a hurry. More interested in getting your money quickly than serving food quickly. Drive thru seemed to get first priority. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Walked out without my order. Was better to lose $10 than an hour of my time. While packed inside the lobby and standing next to a lady who had been waiting 54 min, I decided to count my losses and move on. read more

This KFC location is middle of the road compared to other KFC locations. The service is very fast but they often run out of things or forget to put something with your order. For example they will forget to add the cookie sometimes or run out of butter or normal sized cups. The staff are very friendly. read more

The worst service I've received in the Front Royal area thus far!! 30 minute wait in drive thru line. Over charged for items we didn't receive/order etc.. I ordered the Smokey Mountain BBQ strips, They were so dry and old I thought it had to have been a joke. No napkins or plastic sporks in the bag at all. Would of caught all this at the window like I usually do. But we had waited 30-35 minutes in line and I honestly didn't want to keep the Local Kfc consumers in line that day waiting any longer than they had already. Seriously disappointed and aggravated by their poor service and lack of attention my order was showed. as my mom would say, "NEVER AGAIN"!!! read more

The most dirty place i have seen not one table wiped off trash coming out of the bins floor look like it has not been sweep in a month. After ordering my food I went to their restrooms so dirty no paper. My husband. Went to get a pepis no pepis yes we order did i eat NO. We will never go back!!!!!!! read more

Terrible establishment. They are consistently unable to supply the source of their business, Chicken!! I have gone multiple times and they are out of this or that and the wait time is ridiculous for the chicken to be done as though they just realized they were out and starting to cook it. I have sent two complaints to corporate who really don't care because they only send a $5 gift card. I am not looking for anything free, I am looking for them to fix the problem and have the product available they are known for! I recommend highly staying away from this location at all cost. They act like they don't even care when they tell you they are out, as if it has become a normal expectancy even for the employees. read more

This KFC is open, just not so great. Very slow service every time. The new, "great" boneless chicken is horribly overlooked and tough and biscuits are always undercooked. I rather get fried chicken at Wal-Mart! read more

Remarkably clean for a fast food Establishment!! Food was/is great tasting and fresh. The atmosphere if the staff was friendly and amazing, asked if we needed refills, our trash discarded for us and if our food was what we expected!!? I recommend and we will return... read more

Went through the drive thru and got an 8 piece meal. Got home and there were no breasts. I got 5 legs, 2 thighs, and 1 wing. I have NEVER gotten a meal that did not include any breasts. If you were out of breasts you should have informed me so that I could have changed my order. I tried to call to complain to a manager and after 4 unanswered calls and a full mailbox I gave up. This is not the first time this particular KFC has screwed up my order read more