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    KFC

    1.9 (15 reviews)
    Closed 10:30 am - 10:00 pm

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    4 years ago

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    2 years ago

    slow sat in drive thru for 35 minutes(not exaggerating) supper slow lobby is closed forced to use drive thru

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    CleaveLand Grill - Strongsville - Grilled chicken sandwich with the works

    CleaveLand Grill - Strongsville

    (114 reviews)

    $$

    We came in for lunch on a weekday, soon after they began serving lunch for the day and they were…read moresteady with business. The guy at the register was very helpful with the menu and suggestions. They were quick to make our food and we enjoyed it there. They make smashburger style meat for their burgers and it was nicely seasoned. The texture was on the dry side though. The buns and toppings were great. There fries were also very nice, crunchy, and spiced well. This is mostly a carry-out joint, but they have a couple of tables inside to eat at. Overall, nice place for lunch.

    I'm still giving this a 5 even though it's more like a 4 star…read more First of all, I understand the lack of consistency, considering that two people can't work at the same place at the same time. But whoever is grilling the burgers at the other location is who is keeping me coming back. Other than that, other location is farther from me, it's worth a drive. What I really like about this place is the fresh meat and the disclaimer about the meats and how it's prepare. Well, I didn't like this time around is at the meat lacked seasoning, and the meat did not have that crispy edge or the juiciness in comparison to the other location. Unfortunately, I will not be back to this location unless I'm really thirsty for a good burger. If this is your first time at this location, then yes it's delicious. It's one of the best burgers in Cleveland. If you visit the other location first you're definitely gonna be disappointed when you go to this one.

    Mary Brown's Chicken

    Mary Brown's Chicken

    (3 reviews)

    horrible today placed two large orders which were not supposed to go to the for this very reason…read moreand the manager on duty sent Uber Eats to deliver to me and I don't even use my Uber Eats account for this very reason the people cannot even read the notes that are on file they can't even read the numbers that are on file I had an order for my son and his girlfriend. The literally did not come to me rather than the store manager sending the out together she expedited the orders separately I waited 40 minutes for the delivery driver after hearing nothing. I contacted him asking where the was. He then advised me he couldn't find the address. This went on for 30 minutes at which time I was getting a constant message from Uber that my order was going to be sent back to the store. I was trying to explain to the Uber driver that there were notes on file specifically explaining how to get where he needed to be as I was asking him where he was he failed to answer the question and kept repeating he could not condominium repeatedly as this circus was going on the second order launched out. I have been catastrophically injured in a car accident and cannot get into a motor vehicle and simply get these orders. Otherwise I would not be sitting here missing $400 worth of food. I asked him to wait as I was going to take a picture of what the outside of the building, look like he was unable to follow simple instruction, which was written down in advance nor which is exactly why I asked for the order to be transferred, and I was refused just as I sent a picture through from Google. I received a message, and this order was suddenly delivered perplexed because he was nowhere near the building then I received a second text stating order 2 was delivered yet I hadn't been contacted nor had the buzzer code been used and I had a spinal injury delivered to my door means my condominium door. I'm paying for Services. It doesn't mean I'm coming to you!!!!! I stopped using Uber and I only use Instacart. They support the clients much better. Uber is absolutely disgusting. They don't support the clients and it was Mary Brown's on not where I ever order from my only use Mary Brown's located in but they refused to transfer the order again for customer service so what I received was zero the orders ended up being put in the dirt outside number one put three large bags in order over $250 in the dirt and number two as I was trying to give number one further instruction texted me asking me if he should leave it in the door which I did not receive until much later. The lack of common sense is astonishing. That order was three large bags and $150 and he left that in the driveway in the and thank goodness for my who is fabulous. She had to go out there and retrieve all six of these large and by then the bottom completely fell out. I had no intention of taking them. I knew they were out there and upon trying to contact Mary Brown's they did not suggest replacing my They did not send any orders back. They did not call they said they would. They have left me without but they have my which is no matter what way you look at it and I'm a retired executive 30 years when a consumer does not receive the goods she has paid for a year either replacing those goods or giving that consumer a refund Mary Brown's was given 2 1/2 hours thereafter to return the phone call I have been trying to contact them for four hours and they will not pick up the phone and Uber is absolutely useless so I am out almost $400 with no food... I was just shocked it said to cross reference and assist your Uber driver by signing into your Uber account to help them locate where you are, which is what I did you look at it. The message was very clear. specifically stated I had a spinal injury from two motor vehicle accidents. I was unable to walk. I could not meet them down in the lobby. I would appreciate if they came up to my condominium and someone would gather parcels from them. They literally threw my food onto the road or in the mud as would have it, I've never had that happen to me before I have had parcels and food products left on the outside of the secured building, which ended up in the garbage if anything is not placed within your hands and it is a consumable item. It's not safe, but I have never ever in my life. Had somebody leave something to that degree on the street, there was absolutely no rationale behind that, shame on Mary Brown's on Wyandot for not sending out a re-order and or refunding me my money thaIs theft... Thank goodness thank goodness for my was a witness to everything and she had to clean it all up outside. I can't even walk. Both drivers as well as the on duty should be dismissed from their positions. The only thing that should've mattered this evening was rectifying that entire debacle. She found to return my call. She failed to refund me my money nor did she replace, any of the hundreds and hundreds of dollars spent and tip

    Food was good. Several items missing from my drive through order. Very disappointing after spending…read moremoney. Not sure I'll return. Watch your bag when leaving.

    Jersey Mike's Subs

    Jersey Mike's Subs

    (6 reviews)

    My visit on 3/26/2026 was unfortunately negative experience. The manager or supervisor was clearly…read moreoverwhelmed and did not know how to work through the challenges nor did she know how to lead her staff. When we placed our order we had to tell the person our order 3 times (news flash, it ended up being wrong still). Then we waited 20 minutes or so which was fine since we had 4 subs. They gave us 3 of our 4 subs. We waited another 10ish minutes to see if it 4th sub was coming. When it didn't, we let them know we were missing a sub. The manager/supervisor and a staff member acknowledged us. So we waited another 15ish minutes and when we realized they were not making our sub, we asked for a refund on the missing sub. The staff member wasn't able to locate the order easily to help us and we were never given a receipt. She said her mom was the store manager and she would make sure we were taken care of. Asked for our name and number. Currently waiting for a call, but will follow-up if we are not contacted. During the time we were there, 3 other people walked out. One of them got there sub for free because no one came to the register to cash him out. Another one walked out because the manager/supervisor was giving him attitude while making his subs. The manager/supervisor kept loudly huffing everytime a new customer walked in. Her and one of the staff members on the grill kept telling customers that is going to take a long time. It seemed like they were trying to scare them off. When we finally got home, one of our 3 subs were completely wrong. I understand working in the service industry is stressful but you need people who know how to manage stress and lead staff accordingly. This was only my second time visiting this store. Not sure if I will go back.

    Have been here several times. Great service and they make a great sandwich when you go in and…read moreorder. Online ordering wasn't as great when I picked it up. Will continue to go in to order staff is very nice.

    KFC - hotdogs - Updated May 2026

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